Business Details
550 King Street N (inside mall), Waterloo, ON
N2L 5W6, Canada
Certified by KFC • Mar 01, 2026
(519) 746-9109
Certified by KFC • Mar 01, 2026
http://kfc.ca
Certified by KFC • Mar 01, 2026
About
Certified by KFC • Mar 01, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Mar 01, 2026
Hours
Certified by KFC • Mar 01, 2026
Reviews
3.1
309 reviews
5 stars
121
4 stars
26
3 stars
37
2 stars
21
1 star
104
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported poor food quality, including overcooked, soggy, and stale chicken, as well as burnt and unappetizing fries.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, many others experienced rudeness, incompetence, and a lack of empathy from employees.
Service Speed
Customers frequently noted slow service, with long wait times for food orders and inadequate staffing contributing to delays.
Value for Money
Many reviews expressed dissatisfaction with the value for money, citing overpriced items that did not meet expectations in terms of quality.
- AMAbeshak Mohan1 day ago5.0Amazing Customer Service and Was really nice
- HKHarmanpreet Kaur2 days ago5.0Absolutely loved the KFC new chili crunch sandwich! Juicy chicken, crunchy coating, and just the right amount of sauce. So filling and satisfying.
- ZHZarifa Hameedi2 days ago5.0I just want to say how much I appreciate the KFC staff at the mall where I work. I come in pretty often and they always remember my order, which honestly means a lot. It makes it feel way more personal. The food is always fresh and hot, and I’ve never had a bad experience there. Every single staff member I’ve interacted with has been friendly, kind, and welcoming. It’s not just one person — everyone there is great. Thank you guys for always being so consistent and making my breaks better!
- SPSheldon Page2 days ago5.0Staff was really nice. Food was great. Thank you again.
- MSMS ShwarFeb 25, 20265.0Had a great experience at KFC waterloo. The food was fresh, hot, and really tasty. The customer service was also excellent, staff were polite and friendly. Overall, very satisfied with both the food and service. Will definitely visit again!
Brand Certified Facts from KFC
This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website