Dairy Queen Grill & Chill

4.2
675 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
628 King St N, Waterloo, ON
N2V 0C7, Canada

Hours

Reviews

4.2
675 reviews
5 stars
377
4 stars
183
3 stars
49
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently noted that the dining area was clean and well-maintained.

Service Quality

While many reviews praised the friendly and helpful staff, there were also complaints about slow service and order inaccuracies.

Product Quality

The ice cream and food items received mixed reviews, with some customers enjoying the treats while others reported issues with portion sizes and preparation.

Value for Money

Several customers felt that prices were high for the quality and portion sizes received.

Customer Experience

Overall, many customers had positive experiences, particularly with custom cakes and the atmosphere, but some had significant complaints regarding specific orders.
  • FF
    Free Fire
    3 days ago
    5.0
    amazi
  • JI
    Jennifer Iles
    Oct 3, 2025
    5.0
    The dining area was very clean and well attended to. The staff were kind, patient and helpful.
  • NS
    Nicki Stuckless
    Sep 25, 2025
    5.0
    This is a good location. No complaints
  • LH
    LIMAR HAIDAR
    Sep 15, 2025
    1.0
    I went to dairy Queen ready to try there blizzard I ordered the resses with hot fudge. It was too sweet and there was barely any hot fudge I asked the worker if he added it he said yes but it didn't taste like it nor look like it. I didn't enjoy this experience at as the small one was with 8$
  • AE
    Alaa Emam
    Sep 13, 2025
    1.0
    The ice cream was very sweet, I got the caramel brownie, and I barely got ice cream it was just brownie, it was a small and costed 9$

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items like burgers and fries, along with soft-serve ice cream, signature shakes, Blizzard® Treats, and ice cream cakes.

Where is Dairy Queen Grill & Chill located in Waterloo?

It is located at 628 King St N, Waterloo, ON, postal code N2V 0C7, Canada.