Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
677 reviews
5 stars
378
4 stars
184
3 stars
49
2 stars
18
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive staff, although some reported inconsistent service experiences.
Cleanliness
The dining area is generally noted as clean, but there are occasional mentions of the need for better maintenance.
Product Consistency
While many enjoyed the ice cream and food, there were complaints about inconsistent portion sizes and preparation quality.
Value for Money
Some customers felt that prices were high for the portion sizes, particularly for ice cream treats.
Customer Experience
Overall, many customers had positive experiences, especially with custom cakes and special orders, but there were notable complaints regarding order accuracy and service speed.
DN
Dave Nagle
6 days ago
5.0
I have been going to this location for roughly twice a month for about a year now . The staff is always friendly and the service is always good . Its hard to find places like this anymore.
LS
Livvy Strnad
Dec 17, 2025
5.0
Best service ever, The workers very happy and joyful. Food is amazing!
FF
Free Fire
Nov 21, 2025
5.0
amazi
JI
Jennifer Iles
Oct 3, 2025
5.0
The dining area was very clean and well attended to. The staff were kind, patient and helpful.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items like burgers and fries, along with soft-serve ice cream, signature shakes, Blizzard® Treats, and ice cream cakes.
Where is Dairy Queen Grill & Chill located in Waterloo?
It is located at 628 King St N, Waterloo, ON, postal code N2V 0C7, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and people with disabilities?
Yes, the location welcomes families and children, has high chairs, restrooms, and is wheelchair accessible.
Can customers order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via the Dairy Queen website and can also download the app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill provide free WiFi to customers?
Yes, free WiFi is available at this location to enhance your visit experience.
What popular nearby restaurants can I visit before or after Dairy Queen Grill & Chill?
Nearby restaurants include City Pizza for pizza, Osmow's for Mediterranean and Middle Eastern food, and Mary Brown's for chicken dishes.
Are there convenient places near Dairy Queen Grill & Chill for groceries or specialty shopping?
Yes, DC Food Processing is nearby for groceries and food beverage distribution, and DashVapes.com offers e-cigarette and tobacco products.
Can I visit any printing or marketing service shops close to Dairy Queen Grill & Chill?
Staples Print and Marketing Services and Roylco printing services are accessible nearby for your printing and marketing needs.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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