At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is made with love, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
Customers praised the burritos for their taste and freshness, although some noted inconsistencies in portion sizes and quality.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and long wait times.
Staff Friendliness
Despite some negative service experiences, many customers appreciated the friendliness and helpfulness of certain staff members, particularly Praneeth.
Cleanliness
The restaurant was generally reported as clean and well-organized, contributing positively to the dining experience.
SC
Spencer Clarke
Dec 13, 2025
5.0
I ordered a mucho burrito with double steak to dine-in here and it was fantastic! That is certainly the best burrito I have ever had! What a great portion with delicious sauces! They also made the burrito with spicy salsa and spicy sauces, with sour cream and ranch in the burrito to cool off the heat! What a great pairing!
The Punjabi staff is extremely friendly and knowledgable of the menu. They are able to make on-the-fly explanations and recommendations based on what you indicate to them.
The steak was cooked fresh upon me ordering. I was able to sit down and wait for my food. There are tons of tables, booths, and sturdy chairs to sit at. The dining experience was very comfortable, and I sat at a very spacious booth with lots of room to accommodate the food tray, my coat, and my bag.
When the food was ready, I had a delightful dining experience! It was quiet and ambient in the restaurant, allowing for easy and comfortable eating.
Overall, this restaurant gets 5/5 stars. This is a rare 5/5 rating from me. Everything was there! Great food, great service, and a spacious dining area! Very well done!
CF
Cam Fraser
Nov 25, 2025
1.0
Service is horrible waited 15 minutes after opening still no service.
SJ
Stephanie Jane
Nov 14, 2025
1.0
The manager at this Mucho Burrito is one of the most shockingly unpleasant people I’ve ever dealt with in a restaurant. Her behaviour is consistently cruel, aggressive, and completely lacking in basic professionalism. Instead of managing the place, she seems to go out of her way to intimidate staff and speak down to customers. The atmosphere she creates is toxic from the moment you walk in.
One of the servers, Keerthy, was also extremely rude. She acted irritated at even the simplest questions, rolled her eyes, and made the whole interaction uncomfortable. It felt like customer service wasn’t just a low priority — it wasn’t a priority at all.
The overall vibe in this location is hostile, tense, and deeply unpleasant. Between a manager who seems to thrive on negativity and staff who mirror that energy, the entire experience was exhausting.
Waterloo has plenty of restaurants. Go to literally any of them instead of this one.
GK
garlapati kundan
Nov 1, 2025
1.0
Too much of wait time!! No employees to help as only 1 worker is doing all..
DN
Dev Nandan
Oct 21, 2025
4.0
Timely and friendly service. Food is fresh and good
But quantity is less compared to other burrito places
Frequently Asked Questions About Mucho Burrito Fresh Mexican Grill
What type of cuisine does Mucho Burrito Fresh Mexican Grill serve?
Mucho Burrito Fresh Mexican Grill offers Modern Mexicana, transforming traditional Mexican cuisine with passion and great flavors.
What are the opening hours of Mucho Burrito Fresh Mexican Grill?
The restaurant is open Monday to Thursday from 11:00 AM to 11:00 PM, on Friday from 11:00 AM to 2:00 AM, Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.
Is Mucho Burrito Fresh Mexican Grill wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Mucho Burrito Fresh Mexican Grill offer vegan and vegetarian menu options?
Yes, Mucho Burrito Fresh Mexican Grill serves vegan and vegetarian dishes to cater to different dietary preferences.
Can I order takeout or delivery from Mucho Burrito Fresh Mexican Grill?
Yes, the restaurant offers takeout, delivery, curbside pickup, and no-contact delivery options for convenience.
Does Mucho Burrito Fresh Mexican Grill serve alcohol?
Yes, MUCHO Burrito serves liquor but does not have a bar onsite.
Are families and children welcome at Mucho Burrito Fresh Mexican Grill?
Yes, the restaurant welcomes families and children and offers a children's menu as well as high chairs for younger guests.
What are some nearby places I can visit around Mucho Burrito Fresh Mexican Grill?
Nearby, you can find Papa Johns Pizza for additional dining options, X Centric Salon for beauty and spa services, and Maxwell's Music House for live entertainment.
How can nearby places like Maxwell's Music House complement my visit to Mucho Burrito Fresh Mexican Grill?
You can enjoy a meal at Mucho Burrito Fresh Mexican Grill before or after catching a live show or concert at Maxwell's Music House, located nearby.
Are there other dining options near Mucho Burrito Fresh Mexican Grill?
Yes, nearby eateries include several Papa Johns Pizza locations and Raintree Café, giving you a variety of food choices in the area.