Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude and unprofessional.
Food Quality
Inconsistent food quality; several complaints about stale buns, incorrect orders, and food being served cold.
Cleanliness
Frequent reports of dirty dining areas and bathrooms, with some customers noting improvements in cleanliness after renovations.
Order Accuracy
Numerous complaints about incorrect orders and frequent mistakes, leading to frustration among customers.
Drive-Thru Experience
Long wait times reported in the drive-thru, with some customers expressing dissatisfaction with service speed.
TF
Tony Fanous
Nov 10, 2025
5.0
My kids love it
SS
Shesha
Oct 21, 2025
5.0
Young worker there named Shiela super kind super gorgeous. She was extremely helpful in making sure our order was correct and was super joyful and friendly. Thank you Sheila for making my drive through experience amazing, she deserves a raise honestly. One of the only workers that treated me with respect
KH
Kazim Halim
Oct 16, 2025
5.0
I had a great experience at McDonald’s today! Jaspreet went out of his way to make sure I got exactly what I wanted. Really appreciate his help and friendly attitude — awesome customer service!
AA
Amber
Oct 9, 2025
3.0
Ordered a bigmac combo the bun was stale and hard the patty was covered in salt/pepper and the fries were so covered in salt they were disgusting.
What are the opening hours for dining in at McDonald's Waterdown?
McDonald's Waterdown is open 24 hours a day, seven days a week for dining in.
When is the McDonald's drive-through open at Waterdown?
The drive-through at McDonald's Waterdown is open 24/7, every day of the week.
Does McDonald's Waterdown offer delivery service?
Yes, McDonald's Waterdown offers delivery service 24/7 every day.
Can customers pick up their orders in-store at McDonald's Waterdown?
Yes, in-store pickup is available at McDonald's Waterdown.
What types of meals are served at McDonald's Waterdown?
McDonald's Waterdown serves breakfast, lunch, and dinner.
What payment options does McDonald's Waterdown accept?
McDonald's Waterdown accepts American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's Waterdown family-friendly and do they offer a children's menu?
Yes, McDonald's Waterdown welcomes families and offers a children's menu.
What nearby places can I visit before or after dining at McDonald's Waterdown?
Nearby you can visit the Waterdown Skatepark for active fun, Fortinos Supermarket for grocery shopping, or Perfect Touch Nail & Spa for beauty treatments.
Are there convenient services near McDonald's Waterdown for errands?
Yes, there is a Loblaw Pharmacy nearby as well as a UPS Access Point location for shipping services.
Which nearby fitness centers are close to McDonald's Waterdown?
Anytime Fitness gym is located close to McDonald's Waterdown if you want to work out before or after your meal.