Numerous customers reported extremely slow service, long wait times, and staff being unhelpful or rude.
Food Quality
Many reviews highlighted issues with food being cold, greasy, or not fresh, with some customers experiencing food poisoning.
Order Accuracy
Several customers noted that their orders were incorrect or incomplete, leading to frustration and dissatisfaction.
Customer Experience
A mix of positive and negative experiences were reported, with some praising friendly staff while others criticized the lack of attention to customers.
Operational Issues
Frequent complaints about the location being closed earlier than advertised and running out of key menu items.
JS
Jennifer Sheppard
6 days ago
1.0
No wonder why all restaurants are empty
All staff were lovely -
But I am disgusted
TAKE AWAY THESE SELF MACHINES KEEP PEOPLE EMPLOYEES
You can only use the self machines as the promotions are not available for the cashier also the self use machine does not take cash and didn’t print a receipt…. So frustrating
71 DOLLARS FOR A ‘white meat’ FAMILY DEAL’ IS NOT A DEAL!!
This is a crime against humanity
Also this store is beyond grimy n obviously not one ‘Canadian’
JH
Jackie Howson
Nov 16, 2025
5.0
Delicious 😋 and store was clean
PH
Paige Howson
Nov 16, 2025
5.0
Great staff and clean store
CW
Caity W
Nov 11, 2025
3.0
Very nice dining room. Looks new. Bathroom was smelly and looked dirty and the automatic tap water was freezing. The doors are also incredibly heavy. There was only one other person there picking up a skip the dishes. The Tuesday special is getting a bit too expensive.
AB
Annapoorani Balan
Nov 4, 2025
2.0
we have been buying large popcorn chicken and macroni salad regularly for several months here. we observed the popcorn chicken box is not full even a single time, its always below 70% or 80% only and it looks they dont want to fill it full capacity. we compared it with KFC in walkers line and KFC in Burlington center, and they are always giving full box for large popcorn chicken.