Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.4
907 reviews
5 stars
565
4 stars
235
3 stars
62
2 stars
20
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and accommodating staff, highlighting exceptional service experiences.
Food Consistency
While many reviews noted delicious food and ice cream, some customers reported inconsistencies in food quality, particularly with burgers and fries.
Cleanliness
The establishment is generally described as clean and well-maintained, contributing positively to the dining experience.
Customer Experience
Several reviews emphasized the welcoming atmosphere and personal touches from staff, making visits memorable for families.
Drive-Thru Efficiency
The drive-thru service received mixed feedback, with some customers noting long wait times despite the staff's efforts.
- DRDavid Roes5 days ago3.0Ordered the new bacon cheese deluxe signature stack burger through the drive thru. Got home and there is no bacon it. I was disappointed.
- SGSandy GoldsmithNov 15, 20254.0Haven't been here in a while and usually not for burgers and fries. I was pleasantly impressed with the new bacon back slider and the fries were fresh and crisp. The service was great despite having the kids in training (they were trying hard and succeeding). I plan to go there instead of the other fast food places going forward.
- GLgreg lawrieNov 10, 20255.0Our family has been going to the Waterdown DQ for years. Jane and her staff treat their customers like family. The food portions are generous. DQ should have Jane train all their new franchises.
- TTTabsOct 26, 20255.0My favourite one! Always hot food. Thank you!!!
- MBMark BotelhoOct 22, 20255.0I walked into the store on Tuesday, October 21, 2025. I had seen the commercials for the "sauced and tossed" chicken fingers and had a craving. I wanted to try both flavours, so I asked the young lady at the counter if I could order the basket in one flavour, and then pay extra for just the chicken fingers in the other flavour, as I knew I wouldn't eat two orders, and didn't want to waste food. She said that they could possibly do one basket order, either a four piece or six piece, and split the two flavours two and two or three and three with the one basket. I replied that, if that was possible, it would be greatly appreciated. She spoke with someone, then came back and confirmed they could do this, so I ordered the six piece. She asked if I wanted ranch or blue cheese dip, to which I replied, " blue cheese, please." When the order was ready, another lady came to give me the bag, she told me that there was extra chicken in the order because the pieces were on the smaller side, and then told me that she put two blue cheese dips, and one ranch dip, because some people like the ranch dip with one of the flavours. I live in downtown Toronto, and I have to say that this level of service doesn't happen much where I live, and, frankly, not at a lot of places I've been to. I was very impressed by the level of service I received, and both flavours were great. Thank you!!! I will definitely be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Waterdown?
Dairy Queen Grill & Chill in Waterdown is open daily from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard Treats, Chicken Strip Basket, Grillburgers, shakes and malts, and ice cream cakes.
Is Dairy Queen Grill & Chill accessible for families and children?
Yes, it is family-friendly, welcomes children, offers high chairs, and has seating both indoors and outdoors.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Can customers use mobile ordering and find exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can use the Dairy Queen mobile app for ordering pickup and access exclusive deals.
Is there free WiFi available at Dairy Queen Grill & Chill in Waterdown?
Yes, free WiFi is available for customers at this location.
What is the address and contact number for Dairy Queen Grill & Chill in Waterdown?
The address is 233 Dundas St E, Waterdown, ON, L8B 0E9, Canada, and the phone number is +1 905-689-8514.
Which nearby hair salons can customers visit before or after enjoying a treat at Dairy Queen?
Customers can visit Loredana's House of Hair or Blush Hair Studio Waterdown, both nearby hair and beauty salons.
Are there childcare services near Dairy Queen Grill & Chill in Waterdown?
Yes, Quality Foundations Childcare, a local daycare and preschool, is nearby and may be convenient for families visiting Dairy Queen.
What automotive services are available close to Dairy Queen Grill & Chill?
Nearby automotive services include UniglassPlus - Waterdown for auto glass, CARSTAR Waterdown for auto body repair, and Foster Auto Group for car sales and repairs.