Swiss Chalet

4.3
1658 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Vaughan, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
6120 Highway 7, Vaughan, ON
L4H 0R2, Canada

Hours

Reviews

4.3
1,658 reviews
5 stars
1,076
4 stars
268
3 stars
117
2 stars
48
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service provided by various servers, particularly highlighting Nicole, Arsh, and Simran.

Food Consistency

While most reviews appreciated the food quality, there were some complaints about specific dishes being poorly prepared or inconsistent.

Staffing Issues

Several reviews noted that the restaurant appeared understaffed, leading to longer wait times for seating and service.

Customer Experience

Overall, customers expressed satisfaction with their dining experiences, often mentioning the positive impact of their servers on their visits.
  • JB
    Jessica Barcelos
    1 day ago
    1.0
    They are severely understaffed, which affected the entire visit. Wait times were much longer than expected, and it felt like the team was overwhelmed and unable to provide proper attention or service. It’s disappointing, because the issues seem preventable with adequate staffing. I hope they improve, but based on this experience, I can’t say I’d return
  • AS
    Alyssa Syriani
    2 days ago
    5.0
    Nicole at Swiss Chalet was absolutely wonderful! She greeted us with a warm smile, checked in often without ever hovering, and made our meal feel extra special. Her kindness and attention to detail truly stood out. Thank you, Nicole, for such a lovely dining experience!
  • HM
    Heather Morrison
    Nov 8, 2025
    5.0
    Jordana was our waitress she provided excellent service Drinks and food came very quickly She was very pleasant and always had a smile on her face
  • DS
    Dan Scott
    Nov 7, 2025
    4.0
    Service (Nicole) was good. No complaints. One thing that was a bit frustrating was that the bench seat I was sitting in was loose and the person sitting behind me kept pushing on it. The bench just needs to be fixed. Other than that. All good.
  • GG
    G G
    Oct 24, 2025
    1.0
    Second time being here and last time didn’t even get my food I ordered garlic cheese loaf no onion chicken on a kiser formyself my Doughter ordered a Crispy chicken sandwich with salad her friend ordered chicken fingers I think yall get the point it was 5 people at my table my garlic loaf comes to the table after 25min of waiting with no cheese no onion no tomato’s just covered is garlic sauce the look of it made me wanna throw up on the spot I my wife called the waighter over to correct the loaf and they come pack with litteraly tomato tossed all over the plain loaf I looked directly at the waiter and said you know what we will just got and then tries to tell me I have to pay for 5 untouched drinks after the 2 kids drinks were sapose to adult drinks and my wife my father in law and myself never touched are drinks at all the Indian lady in the yellow sweater was extremely rude after I asked for her name to report her to her boss she wrote her name down is scribbles so I ask her to write it in printing she says to me can you not read this is beyond unprofessional and beyond unacceptable

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 6120 Highway 7, Vaughan offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Vaughan's <a href="https://www.swisschalet.com/en/menus/delivery/store-1227/on/vaughan/6120-highway-7.html">delivery menu here</a>.

Does Swiss Chalet Vaughan offer takeout?

Yes, Swiss Chalet® Vaughan offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Vaughan's <a href="https://www.swisschalet.com/en/menus/takeout/store-1227/on/vaughan/6120-highway-7.html">takeout menu here</a>.