Subway

3.4
210 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vaughan Subway® Restaurant at 3582 Major Mackenzie Drive W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3582 Major Mackenzie Drive W, Vaughan, ON
L4H 3T6, Canada

Hours

Reviews

3.4
210 reviews
5 stars
100
4 stars
19
3 stars
13
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their friendliness and attentiveness, while others received criticism for rudeness and unprofessional behavior.

Hygiene Concerns

Multiple reviews highlighted issues with hygiene practices, particularly regarding glove changes and food handling, raising concerns about cross-contamination.

Food Quality

Customers reported inconsistent food quality, with some praising fresh ingredients while others complained about stale bread and missing items.

Order Accuracy

Several reviews mentioned problems with order accuracy, including incorrect items being served and issues with online orders not being fulfilled as requested.

Staffing Issues

There were complaints about slow service and inadequate staffing, leading to long wait times and poor customer experiences.
  • YP
    Yash Patel
    5 days ago
    1.0
    I had a disappointing experience at this Subway location. The employee prepared a meat sub and did not change her gloves before starting my order. I ordered a veggie patty sub and had to specifically ask her to change the gloves, which she did only after I told her. While my sub was being baked, she started preparing another customer’s order, which included meat again, and once more she did not change her gloves before handling vegetables. Additionally, when my sub was completed, the sauce was applied only on the edges of the bread instead of evenly across the sub. For customers who choose vegetarian options, proper glove changing is very important for hygiene and cross-contamination reasons. I hope management takes this feedback seriously and provides better staff training.
  • MM
    Mack M.
    Dec 28, 2025
    5.0
    There are closer locations to my home, but I come to this particular Subway because Kunjal is an absolute gentleman. He prepares food woth diligence and is a class act! Best Subway in town!
  • AO
    Ahmet irfan Oncel
    Dec 18, 2025
    1.0
    They cancelled my order and they didn’t do refund
  • BL
    Bloom Ling
    Nov 28, 2025
    5.0
    Ingredients was fresh. Service is friendly and the atmosphere is chill. Good overall experience.
  • AD
    Ahir Deep
    Nov 24, 2025
    5.0
    Omkar is absolutely amazing at his job in Subway! He’s always friendly, polite, and goes above and beyond to make sure every customer is happy. The sandwiches are always made perfectly and with care

Frequently Asked Questions About Subway

Where is Subway located in Vaughan?

Subway is located at 3582 Major Mackenzie Drive W, Unit 3, Vaughan, ON, L4H 3T6, Canada.

What are the opening hours of Subway on weekdays?

Subway is open from 9:00 AM to 1:00 AM Tuesday through Saturday, and from 9:00 AM to midnight on Monday and Sunday.