Subway

3.4
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vaughan Subway® Restaurant at 3582 Major Mackenzie Drive W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3582 Major Mackenzie Drive W, Vaughan, ON
L4H 3T6, Canada

Hours

Reviews

3.4
202 reviews
5 stars
96
4 stars
17
3 stars
13
2 stars
16
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising employees like Kunjal and Poojan for their helpfulness, while others reported rude and unprofessional behavior from staff like Nav and others.

Food Quality

Several customers expressed dissatisfaction with the food quality, citing stale bread, lack of fresh ingredients, and poorly prepared sandwiches as major issues.

Hygiene Concerns

Multiple reviews highlighted concerns about hygiene practices, including improper glove use and unsanitary conditions, which negatively impacted customer trust.

Inconsistent Experience

Customers reported inconsistent experiences, with some visits being enjoyable and others being disappointing, leading to a lack of reliability in service and food quality.

Management Issues

There were complaints regarding poor management and staff training, with customers suggesting that better oversight and training could improve overall service and food quality.
  • SS
    Spencer
    Nov 15, 2025
    5.0
    Great service and food, very clean!
  • JJ
    Johnn
    Nov 11, 2025
    1.0
    HORRIBLE SPEED. TOOK 15 MINUTES FOR A SINGLE SUBWAY. Do not come here.
  • FA
    Farah Adnan
    Sep 24, 2025
    5.0
    amazing customer service from Kunjal, he was very mindful and considerate when it came to my dietary restrictions ( halal only) and washed the utensils he used when cutting my sub to prevent cross contamination. He even gave me suggestions on what to put on my sub!
  • TS
    thilaksi sivakumar
    Sep 15, 2025
    1.0
    I had a disappointing visit to Subway recently. The lady serving me, Simpran, had a really unwelcoming attitude that made the whole experience uncomfortable. On top of that, the food was not up to par—especially the vegetables, which didn’t seem fresh at all. I expected better quality and service. Definitely won’t be returning anytime soon.
  • LL
    Lanciaa
    Sep 2, 2025
    1.0
    I usually enjoy Subway, but this branch has been consistently disappointing. Grilling is always unavailable, which really takes away from the whole experience. On top of that, spinach and crispy onion have been out of stock for months. How can you promote items like the Teriyaki Crunch when you never have the key ingredients that make it what it’s supposed to be? It feels like the store is poorly managed and not maintaining the quality Subway is known for. Definitely not worth coming back until they fix these issues.

Frequently Asked Questions About Subway

Where is Subway located in Vaughan?

Subway is located at 3582 Major Mackenzie Drive W, Unit 3, Vaughan, ON, L4H 3T6, Canada.

What are the opening hours of Subway on weekdays?

Subway is open from 9:00 AM to 1:00 AM Tuesday through Saturday, and from 9:00 AM to midnight on Monday and Sunday.