Subway

3.2
276 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vaughan Subway® Restaurant at 1 Bass Pro Mills Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1 Bass Pro Mills Dr, Vaughan, ON
L4K 5W4, Canada

Hours

Reviews

3.2
276 reviews
5 stars
97
4 stars
45
3 stars
32
2 stars
7
1 star
95

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Customers consistently reported that prices at this location are significantly higher than at other Subway locations, with some feeling overcharged for basic items.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.

Food Quality

Several customers expressed dissatisfaction with the quality and preparation of food, mentioning issues like undercooked bread and insufficient portion sizes.

Staff Behavior

There were multiple complaints about staff being unhelpful and engaging in inappropriate behavior, such as gossiping instead of serving customers.

Hygiene Concerns

Some reviews raised concerns about hygiene practices, including improper handling of food and lack of cleanliness in the preparation area.
  • VP
    Vikramkumar Patel
    Nov 13, 2025
    1.0
    I ordered veggie delight, but Very less vegetables. It looks like I am eating bun only. Never recommend anyone. It is better to go outside vaughan mills mall for subway. Even they charged tips without asking. They are not following ontario law for charging tips, which is not mandatory to tip.
  • HP
    harsh patel
    Nov 10, 2025
    1.0
    Very bad service, charging more money and putting very very less veggies in sub. And when you ask little bit more staff says you already have it. Doesn’t listen to customer even. Totally unacceptable.
  • MS
    Mary S
    Oct 16, 2025
    1.0
    Just bought a footlong chicken teriyaki and it ended up costing $19.31. When I asked why it was so expensive I was told it’s because of the location and proximity to Wonderland. Never buying from here again. I wish I saw the other reviews before buying. Management needs to do something about this.
  • SR
    Stephanie R
    Oct 16, 2025
    1.0
    The workers are nice here. This is not about them. The pricing of the subs here, however, is diabolical. 20$ for two 6 inch veggie subs is absolutely insane. No extra cheese..no drinks.. no combo... just two 6 inch veggie subs.
  • GK
    gurpreet kaur
    Sep 27, 2025
    1.0
    I want to take a moment to explain something I witnessed that was quite concerning. There were girls working hard, making sandwiches, when an older lady came over and started handling the food containers. Shockingly, she was doing this without wearing a hair net — which is clearly against hygiene standards. Not only that, but she was handling the containers quite roughly, practically throwing them, which created a lot of noise and impact. I could clearly see the discomfort and confusion on the girls’ faces. Despite them just doing their jobs, she went ahead and scolded them for no good reason. What’s even more troubling is that these girls didn’t feel like they had the right to speak up for themselves. It’s important that all staff, regardless of age or position, are treated with respect and that a safe, hygienic, and supportive working environment is maintained. I gave five stars to service because of girls!

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Vaughan Mills?

The Subway restaurant is located at 1 Bass Pro Mills Dr, #Fc12, Vaughan, ON, L4K 5W4, inside Vaughan Mills shopping center.

What are the Subway Vaughan Mills restaurant hours?

The Subway at Vaughan Mills is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.