Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Product Quality
Customers generally appreciate the quality and variety of chocolates, although some specific products, like the Dubai-style chocolate, received negative reviews.
Store Atmosphere
The store is described as spacious and inviting, with a pleasant chocolate aroma, but accessibility issues for customers with disabilities were noted.
Pricing and Promotions
While some customers find the prices reasonable and appreciate the sales, others feel the products are overpriced compared to competitors.
FF
FP
5 days ago
5.0
Amazing shopping experience! Every time I enter I get helped by an associate immediately, and they understand my needs well. They also occasionally give out samples to shoppers.
At my most recent visit, last week, I was shopping for chocolate to give as a New Year’s gift. I forgot the name of the associate who helped me (I believe it started with an R), but he showed me around the entire store and gave me options. He was also kind enough to point out that there was free gift wrap available for certain items, and also let me know about their current promo (10% first order).
They also implemented a cafe with their new renovation that I’m excited to try out the next time I visit.
DJ
dawn J
Jan 1, 2026
1.0
Got a hot chocolate expecting what I've had at other chocolate shops. Paid more than at those fancy chocolate shops and got a milky drink with a bit of chocolate mixed in. Clearly the person that designed that drink and people who say its good have never had a real hot chocolate at a proper chocolatier. I can make far better at home.
KG
Karen alves gaspar
Dec 24, 2025
4.0
For Lindt chocolate lovers, the Vaughn shopping mall location is definitely a great option for buying items and also for gifts.
The store is quite spacious, although there are few staff members circulating, but they are very attentive to questions and provide necessary assistance.
In addition to many products, this location also has a coffee shop with cold drinks made with Lindt chocolate, hot drinks, simple coffees, and ice cream. The coffee shop service can be a bit complicated, especially on weekends, as there are many orders, so be aware that a little patience is necessary, but I believe it's worth it for the taste of the products.
Products aren't always on sale, but it's worth checking prices compared to other stores.
The store has many central gondolas, so for customers with disabilities and reduced mobility, there may be some difficulty in moving around, so attention from the store staff will be necessary.
PN
Phuong Duc Nguyen
Dec 22, 2025
1.0
I purchased a box of chocolates, and just one minute later, I realized that another box would be a better gift for my kids. Unfortunately, I wasn’t allowed to exchange it due to store policy, even though I hadn’t left the checkout area yet. I think there should be more flexibility in the return policy to accommodate last-minute changes like this.
FK
Farena Kadir
Dec 19, 2025
5.0
Thank you SO MUCH to Max at the Vaughn Mills location. He was approachable and so friendly. Thank you for giving suggestions and helping me with the chocolates for my daughter’s 10th birthday! Thank you Max!
Frequently Asked Questions About Lindt Chocolate Shop - Vaughan Mills
What are the Lindt Chocolate Shop - Vaughan Mills operating hours throughout the week?
The shop is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where is Lindt Chocolate Shop - Vaughan Mills located?
It is located at 1 Bass Pro Mills Drive, Unit 279, Vaughan, ON, L4K 5W4, Canada.
Can I pick up my order in-store at Lindt Chocolate Shop - Vaughan Mills?
Yes, the shop offers in-store pickup for your orders.
Does Lindt Chocolate Shop - Vaughan Mills accept credit cards?
Yes, payment options include American Express, Mastercard, and Visa, as well as cash and checks.
Is curbside pickup currently available at Lindt Chocolate Shop - Vaughan Mills?
Yes, the shop is now offering curbside pickup as stated in their featured message.
What payment methods are accepted at Lindt Chocolate Shop - Vaughan Mills?
They accept American Express, cash, check, Mastercard, and Visa.
Is delivery service available from Lindt Chocolate Shop - Vaughan Mills?
No, delivery and takeout services are not available at this location.
Are there any popular clothing stores near Lindt Chocolate Shop - Vaughan Mills?
Yes, nearby clothing stores include 151Space Vaughan, La Vie en Rose, Ricki's, and Old Navy.
Where can I find shoe stores near Lindt Chocolate Shop - Vaughan Mills?
Nearby shoe stores include Little Burgundy Shoes, SoftMoc, SKECHERS Factory Outlet, Timberland Outlet - Vaughan, Walking On A Cloud, ALDO, and The Shoe Company - Vaughan Mills Center.
What other establishments can customers visit near Lindt Chocolate Shop - Vaughan Mills?
Customers can also visit Lily Jewels for jewelry, Trade Secrets / Glamour Secrets for beauty supplies, Danish Pastry House for bakery treats, and Winners & HomeSense for department store shopping.