Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Product Quality
The quality of Lindt chocolates is generally well-received, but some specific products, like the Dubai-style chocolate, have been criticized for not meeting expectations.
Store Atmosphere
The store is described as clean and inviting, with a pleasant chocolate aroma, contributing to a positive shopping experience.
Pricing and Deals
Customers appreciate the variety of chocolates and the attractive deals available, although some feel prices are higher compared to other retailers.
Sampling Experience
Many customers expressed disappointment over the lack of chocolate samples or inconsistent treatment regarding samples given to different customers.
M0
Muskan 07
3 days ago
5.0
Tracy made me a coffee love it .
AA
Aysan Akhbari
Nov 8, 2025
2.0
I love that they offer hot chocolate and mochas now. The staff were very nice and helpful, but unfortunately the barista had no idea how to steam milk properly and it came out very bubbly and way too hot, almost tasting burnt. And no wonder because the coffee machine is placed so high on the counter there’s no way anyone can actually see inside their pitcher. The chocolate base was delicious though. But for $7 a drink i’d expect a more experienced barista.
SK
Simranjeet Kaur
Oct 29, 2025
5.0
Tried the Dubai-style chocolate - it was decent, but nothing beats Lindt’s original! 🍫 Still my all-time favorite brand. The Dubai one is okay to try for a change. ✨
MM
miabia
Oct 25, 2025
1.0
Terrible customer service! Went into the store to check out the Dubai chocolate and one of the customer service rep was about to greet us when she was told not to go by another customer service rep or maybe supervisor? What unprofessional service! Maybe we weren’t the right color? Lindt do better!!
MM
Mansi Malik
Oct 4, 2025
1.0
Extremely disappointing experience. Not regarding the product but the staff.
The staff at the counter were very rude and unwelcoming. The moment we entered, multiple people kept asking what we wanted before we even had a chance to look at the new coffee and ice cream menu. When we finally placed our order, the two ladies at the counter behaved unprofessionally — even though the store was empty, they told us to stand in a corner in a very unpleasant manner, insisting we “just wait,” despite us not following up or causing any issue. Their attitude made us feel very uncomfortable. Overall, a horrible experience — definitely not going back.
Frequently Asked Questions About Lindt Chocolate Shop - Vaughan Mills
What are the Lindt Chocolate Shop - Vaughan Mills operating hours throughout the week?
The shop is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where is Lindt Chocolate Shop - Vaughan Mills located?
It is located at 1 Bass Pro Mills Drive, Unit 279, Vaughan, ON, L4K 5W4, Canada.
Can I pick up my order in-store at Lindt Chocolate Shop - Vaughan Mills?
Yes, the shop offers in-store pickup for your orders.
Does Lindt Chocolate Shop - Vaughan Mills accept credit cards?
Yes, payment options include American Express, Mastercard, and Visa, as well as cash and checks.
Is curbside pickup currently available at Lindt Chocolate Shop - Vaughan Mills?
Yes, the shop is now offering curbside pickup as stated in their featured message.
What payment methods are accepted at Lindt Chocolate Shop - Vaughan Mills?
They accept American Express, cash, check, Mastercard, and Visa.
Is delivery service available from Lindt Chocolate Shop - Vaughan Mills?
No, delivery and takeout services are not available at this location.
Are there any popular clothing stores near Lindt Chocolate Shop - Vaughan Mills?
Yes, nearby clothing stores include 151Space Vaughan, La Vie en Rose, Ricki's, and Old Navy.
Where can I find shoe stores near Lindt Chocolate Shop - Vaughan Mills?
Nearby shoe stores include Little Burgundy Shoes, SoftMoc, SKECHERS Factory Outlet, Timberland Outlet - Vaughan, Walking On A Cloud, ALDO, and The Shoe Company - Vaughan Mills Center.
What other establishments can customers visit near Lindt Chocolate Shop - Vaughan Mills?
Customers can also visit Lily Jewels for jewelry, Trade Secrets / Glamour Secrets for beauty supplies, Danish Pastry House for bakery treats, and Winners & HomeSense for department store shopping.