Dairy Queen Grill & Chill

3.8
746 reviews
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Business Details

9280 Keele St, Vaughan, ON
L6A 1P4, Canada
(905) 303-8885
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9280 Keele St, Vaughan, ON
L6A 1P4, Canada

Hours

Reviews

3.8
746 reviews
5 stars
336
4 stars
172
3 stars
82
2 stars
33
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and poor customer interactions, with many expressing frustration over staff attitudes.

Food Quality

Mixed reviews on food quality, with several customers disappointed by incorrect orders, poor preparation, and inconsistent portion sizes.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including dirty tables, overflowing trash, and unsanitary conditions in food preparation areas.

Atmosphere

Many customers noted uncomfortable dining conditions due to lack of air conditioning, making the environment uninviting.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and enjoyed certain menu items like Blizzards and chicken tenders.
  • MC
    Matthew Chapman
    Nov 7, 2025
    5.0
    People sleep on the DQ burgers, but they're very good! Their Meal deals are great, but it wasn't really posted anywhere so the cashier had to inform me, and she missed one of the freaks in her spiel
  • SS
    Shawn Street
    Nov 3, 2025
    1.0
    First I actually caught on to the fact they dont cook anything they just reheat the food literally reheat still took them 10 minutes to do that......garbage and a waste of time tried at home and thru it all in the garbage......terrible!
  • AA
    ale
    Oct 26, 2025
    1.0
    I experienced a traumatic situation today. my daughters n I ordered food. Soon after a foul stench appeared in the restaurant. Everyone eating mostly young kids evacuated. When I approached the girl at the register with concerns about the smell, she explained they were cleaning the back sewers of the restaurant!!! how is this possible during working hours!!! in a food business. I literally have ptsd from this horrible experience. I can still smell it!!!!
  • MP
    Melissa Parag
    Oct 10, 2025
    1.0
    Ordered 3 strawberry cheesecake blizzard, asked for extra mixing I don’t no how but we were told since they use strawberry sauce that it would be liquid if they mixed it more , first thought is since when do they use sauce ? A there’s no strawberry chunks in it either since when I remember Dairy Queen be very high quality with real ingredients, I guess new management.
  • CC
    Cristina Calcagno
    Sep 21, 2025
    1.0
    Not happy with this dairy Queen in maple my peanut Buster parfait the peanuts wear so salty and not enough chocolate syrup drizzle. And at the bottom of the ice cream I found peanut shells and some in my mouth as well. Went through drive-thru
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Vaughan?

Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 2:00 AM.

What type of food does Dairy Queen Grill & Chill offer?

They offer a classic menu featuring soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and soft-serve ice cream cones.