Chipotle Mexican Grill

3.9
1411 reviews

Hours

Reviews

3.9
1,411 reviews
5 stars
733
4 stars
277
3 stars
101
2 stars
73
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes, food temperature, and hygiene, including finding foreign objects in their meals.

Cleanliness

Multiple reviews pointed out cleanliness issues in both the dining area and kitchen, with dirty tables and unsanitary conditions being a common complaint.

Inconsistent Experience

Customers experienced varying levels of service and food quality, with some praising the staff and food while others reported significant disappointments.
  • DL
    Dongheon Lee
    2 days ago
    3.0
    Today, especially, I could feel the rice bran in every bite, so I kept picking it out while eating, making it hard to enjoy properly.
  • SE
    Sarah Eltay
    2 days ago
    5.0
    First time trying Chipotle this month and I didn't realize what I was missing! It's so good, I've gotten it 4 times this past week lol the ingredients taste fresh unlike other burrito places I've had. Can't be mad at the price either. Overall great 👍 ohhh and the guacamole is actually delicious here (I've had some bad guac in my life😂)
  • DK
    Daljit Singh Kainsrey
    6 days ago
    1.0
    This is the worst Chipotle Store, i been too in canada today, The staff doesn’t know proper customer service, and how to sell food, There is no smile on anybody’s face, gave me a weird look at register.
  • LD
    lina digiovanni
    Dec 24, 2025
    2.0
    I was one of the first customers when it opened in the morning and two of the cooks had on dirty caked on aprons. You could tell they were never washed from the last shift. Real turn off. Nit impressed with overall cleanliness and the chicken was very dry
  • RN
    Ryan Nguyen
    Dec 17, 2025
    3.0
    Today I decided to get chipotle and the customer service was terrible. You know when you walk up to the front, the person is suppose to greet you or at least ask you if you want a bowl or a burrito, well throughout my entire older, this girl said nothing and just stared at me. I’m not tryna be a Karen or anything but to just stare at me while I tell you my order and not say a single word is just Disrespectful. It was December 17th, around 2:00pm , a young tall black girl who was taking my order. Food was great though I love chipotle lol. I don’t wanna experience such terrible customer service again from my favourite burrito spot.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill Vaughan North?

Chipotle Mexican Grill Vaughan North is located at 2901 Major Mackenzie Drive, C, Vaughan, ON, L6A 3N9, Canada.

What are the operating hours for Chipotle Mexican Grill in Vaughan North?

Chipotle Mexican Grill in Vaughan North is open daily from 10:45 AM to 11:00 PM.