Chipotle Mexican Grill

3.9
1390 reviews

Hours

Reviews

3.9
1,390 reviews
5 stars
722
4 stars
275
3 stars
100
2 stars
72
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling disrespected and ignored.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes, food temperature, and overall quality, including complaints about tough meat and missing ingredients.

Cleanliness

Several reviews mentioned poor cleanliness in the dining area and kitchen, with dirty tables and unkempt surroundings being a common concern.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and staff behavior, indicating a lack of accountability and proper training.

Order Accuracy

Many customers reported frequent mistakes with online orders and incorrect food preparation, leading to frustration and disappointment.
  • MV
    Mehak virk
    6 days ago
    3.0
    The chicken bowl itself was just average—nothing special this time. What really stood out was how rushed the whole experience felt. The staff seemed to hurry everyone through the line, and it made it hard to actually choose what I wanted. Every customer matters, and taking a little more time would make the experience so much better.
  • PE
    Phil Esposito
    Nov 16, 2025
    1.0
    I ordered 4 of the chicken & steak bowls for my family, and unfortunately, it was absolutely terrible. The meat had chunks of fat. It was absolutely disgusting, and a huge disappointment. $85 down the drain.
  • FY
    Foodie Around you
    Nov 3, 2025
    1.0
    I don't see any beans or any salsa in my bowl. They wouldn't agree to their mistake and said we should contact the head office. So I will never suggest anyone to order catering from them. It's better if you go in person to see if they are adding everything you asked for. But never make the same mistake I made and ordered online. If I could give 0/5 stars I would. Very very bad customer care
  • IP
    Isabella Papadopoulos
    Nov 1, 2025
    1.0
    I just went in to purchase a meal from this location and the customer service was absolutely terrible. The lady didn’t even have to common curtesy to simply say hello. All of the individuals were quite rude and rushing with their questions, I didn’t even have a chance to think for a second. The quality food has also gone down too. Everything tastes so different. After looking at the reviews, it seems like i’m not the only one. The owner should seriously re consider who they have working for them.
  • SR
    Sahil Ramaiya
    Oct 31, 2025
    1.0
    DO NOT ORDER FROM HERE. Especially through Uber Eats, the restaurant's staff will take advantage of you. Placed orders for burrito bowls and they FAIL to provide several ingredients like rice, salad, and ONLY fill 30% of the bowls. No hot sauce, utensils, badly pacaked and packaged despite spending full money. Manager was useless, said his team would do no such thing and started talking about promotions. GO TO DIFFERENT LOCATIONS DO NOT ORDER FROM HERE!! FYI the difference between sizes is apparent in the photo! Left burrito is an in person order and right burrito is an Uber Eats order! Scammers!

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill Vaughan North?

Chipotle Mexican Grill Vaughan North is located at 2901 Major Mackenzie Drive, C, Vaughan, ON, L6A 3N9, Canada.

What are the operating hours for Chipotle Mexican Grill in Vaughan North?

Chipotle Mexican Grill in Vaughan North is open daily from 10:45 AM to 11:00 PM.