McDonald's

3.6
3254 reviews
Drive Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5225 Hwy. #7, UNIONVILLE, ON
L3R 1N3, Canada

Hours

Reviews

3.6
3,254 reviews
5 stars
1,087
4 stars
943
3 stars
595
2 stars
205
1 star
424

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, slow drive-thru times, and unprofessional staff behavior.

Food Safety

Multiple reviews highlighted concerns about food safety practices, including staff not wearing hairnets and improper food handling.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall lack of attention to detail in fulfilling requests.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, indicating a need for improved cleanliness standards.

Customer Service

While some staff were praised for their friendliness and helpfulness, overall customer service experiences were inconsistent, with many customers reporting rudeness or lack of attention.
  • RM
    Rayan Malik
    Jan 3, 2026
    1.0
    Placed a mobile order and was charged for it. And so I went to the drive-thru to pick it up and the lady told me the system is resetting so I need to wait 5 minutes. After waiting about 20, she tells me that she can’t make my order. I asked her what I should do, and she tells me that she does not know. Completely unprofessional and disrespectful to my time.
  • M1
    Mikemm 1235
    Dec 26, 2025
    1.0
    I got sick after I had junior chicken sandwich at this location
  • ME
    Meysam Emily
    Dec 25, 2025
    1.0
    For business owner: Keeping the Quality is so muchhh important than quantity if you dont know culture of here. Read customer order well, doesnt need i check my all items one buy one after delivery if you did not attentioned to order list.
  • MM
    Michael Masin
    Dec 24, 2025
    1.0
    I had a very disappointing experience at this McDonald’s. The manager, Amandeep, was not wearing a hairnet while taking my order and grabbing my fries. I used to work at McDonald’s myself, so I know that wearing a hairnet is a basic food safety requirement for all staff, especially those handling food. Including managers. When I politely asked why she wasn’t wearing one, she gave me a dirty look instead of addressing the concern professionally. I also noticed a crew member struggling to use the tongs to grab cookies from the bakery and then eventually picking them up with their bare hands, which is extremely unhygienic. Food safety and professionalism were clearly lacking during my visit. I hope management takes this seriously and retrains staff on proper hygiene standards. Not just to crew members but also “managers”.
  • MM
    Maricel Mandigma
    Dec 13, 2025
    1.0
    We drive there at 8:30 at night because we came back from downtown Toronto, I order chicken nugget happy meal, we got home no chicken nuggets…they only put fries and toys.. when I called oh they only offer a coupon.. bad service..and it’s not even busy hour..

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5225 Hwy. #7 in Markham?

McDonald's in Markham is open 24 hours every day of the week.

Does this McDonald's location offer delivery and in-store pickup services?

Yes, this McDonald's location offers both in-store pickup and delivery services.