Many customers reported issues with food quality, including stale items, incorrect orders, and unsatisfactory taste.
Customer Service
Service experiences varied widely; some praised friendly staff while others reported rudeness and poor handling of orders.
Cleanliness
Numerous reviews highlighted cleanliness issues, particularly in bathrooms and food preparation areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Atmosphere
The restaurant is noted for its spaciousness and play area, making it a popular choice for families.
AR
Aspen Ridge
Nov 17, 2025
1.0
I get parked for a Big Mac combo and a 4 pack of nuggets to only get cold as ever fries and burger. The meat smelled and tasted like mop water. .. đĄđ¤Źđ¤Źđ¤Źđ¤Źđ¤Ź shut this location down already. I use to think the red hair guy took pride but nope he let that nastiness come out that way waste my money the McDonald in Markham from Markham and 16th ave , 14th ave and McCowan and 7 are all trash but 7 and McCowan is the worse open a chick fil a instead or bring back licks we need an online petition to shut them down
EC
Ed Chan
Nov 11, 2025
5.0
Team member Amandeep and Chloe both demonstrated great customer service. Highly recommend this location.
PZ
P Z
Nov 8, 2025
2.0
I visited this McDonaldâs this afternoon and ordered a burger and a chicken wrap. While waiting, I noticed a male employeeâwho looked like a managerâhandling burger buns and patties with his bare hands, without wearing gloves.
He worked right in front of customers and didnât seem to mind being seen, which made me wonder if this was actually allowed. Later I checked online and confirmed that this kind of food handling is not proper or hygienic.
I hope the staff here can follow the correct safety standards in the future. I was going to give one star, but Iâm adding another for the friendly lady who served my order with a warm smile.
AR
audrey renata
Nov 8, 2025
3.0
the seating wasnât great (we had a group of six, which isnât that huge, but struggled to fit at the largest table), and no meal at mcdonaldâs is ever going to be the most delicious, nutritious, or carefully prepared. the cleanliness was also a bit of an issue, though iâve seen worse.
but, itâs a fun place to go if you need a quick bite to eat or a place to hang out! we all got our food quickly, with no errors or major issues.
it also has a play place, and although it wasnât great for our group, the seating and atmosphere is great for any young family :)
ZZ
Zhenjiang Zhu
Oct 25, 2025
1.0
Very disappointing experience.
I ordered a McFlurry through the McDonaldâs app, but when I arrived at the restaurant, they told me the ice cream machine was broken and they couldnât make it. They also said they couldnât issue a refund and forced me to pick another item with the exact same price instead.
There was no compensation or alternative solution offered. I ended up having to take something I didnât even want. This kind of âtake it or leave itâ policy is really unacceptable. McDonaldâs should allow refunds when they canât provide the product that customers paid for.