McDonald's

3.3
521 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5000 Highway #7, UNIONVILLE, ON
L3R 4W9, Canada

Hours

Reviews

3.3
521 reviews
5 stars
171
4 stars
99
3 stars
103
2 stars
37
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and staff not wearing gloves while handling food.

Food Handling

Several customers expressed concerns about food safety, including improper handling and food being served in an unappetizing manner.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
  • AL
    Anna Leong
    Dec 30, 2025
    1.0
    If we could give it a -minis 0, I would. From the front of house staff to the cook. OMG, the guy in the back squishing our food into the burritos with his bare hands. No hair net. Touching the garage and then went back to preparing customers food. We threw the food out without even eating it. This is the most disgusting McDonald's experience. The front of house staff totally ignored the customer, proceeded to text on the phone. Once she was done, she looked up to take orders. Shortly after, with such bad experience I returned to file a complaint. The manager on duty was completely complacent. She apologized but the insincerity is what prompted me to call head office. Mcdonalds is a fast food chain; I do not expect the red carpet treatment however basic customer service skill is lacking with this mcdonalds. After witnessing how our food was handled, I very much doubt we will return to that location. We will try another location. I hope this will be taken seriously with food safety and providing standard customer service in the future.
  • AO
    Agnes O'Hara
    Dec 17, 2025
    1.0
    I come here often. Usually good service but today I was so taken aback and embarrassed. Long line and no was acknowledged. After waiting for awhile I said excuse can you take our order nobody has said anything to us. The manager than starts raising her voice and telling me it doesn’t matter if she takes the order now we will still have wait in line. She was completely rude and out of line. I was respectful and spoke to her nicely. I’m customer spending my money. I don’t appreciate being attacked by a manager at that. Please have talk with her. Because if I acted like that at my job I wouldn’t have one.
  • YY
    Yonan Younan
    Nov 30, 2025
    1.0
    I visited here with my wife and kids. Absolutely disgusting. They closed off the back section when we came around 8 pm. This is a McDonald’s in a major mall with lots of guests and we had to stand and eat and I can see open tables. The staff insisted that they can’t open that side. Hello McDonald’s corporate. Are you guys aware the staff are doing this??? Offcourse we will never return to this location.
  • AG
    ali goraya
    Nov 26, 2025
    1.0
    Takes near a hour to get medium fries, workers don’t use gloves seats are never clean and it takes an hour to get ur food which is unacceptable.
  • NI
    Nalin Şimşek
    Nov 17, 2025
    1.0
    The lady there was very sullen and I asked for a cone ice cream. She gave it to me as soon as I got it and it fell on the ground. It was so bad, I will never order from her again.

Frequently Asked Questions About McDonald's

What are McDonald's Markham location's regular opening hours?

McDonald's in Markham is open daily from 7:00 AM to 10:00 PM.

Does the McDonald's in Markham have a drive-through service?

No, the McDonald's at this location does not have a drive-through service and it is closed all week for drive-through.