Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and staff not wearing gloves while handling food.
Food Handling
Several customers expressed concerns about food safety, including improper handling and food being served in an unappetizing manner.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
AL
Anna Leong
Dec 30, 2025
1.0
If we could give it a -minis 0, I would. From the front of house staff to the cook. OMG, the guy in the back squishing our food into the burritos with his bare hands. No hair net. Touching the garage and then went back to preparing customers food. We threw the food out without even eating it. This is the most disgusting McDonald's experience. The front of house staff totally ignored the customer, proceeded to text on the phone. Once she was done, she looked up to take orders. Shortly after, with such bad experience I returned to file a complaint. The manager on duty was completely complacent. She apologized but the insincerity is what prompted me to call head office. Mcdonalds is a fast food chain; I do not expect the red carpet treatment however basic customer service skill is lacking with this mcdonalds. After witnessing how our food was handled, I very much doubt we will return to that location. We will try another location. I hope this will be taken seriously with food safety and providing standard customer service in the future.
AO
Agnes O'Hara
Dec 17, 2025
1.0
I come here often. Usually good service but today I was so taken aback and embarrassed. Long line and no was acknowledged. After waiting for awhile I said excuse can you take our order nobody has said anything to us. The manager than starts raising her voice and telling me it doesn’t matter if she takes the order now we will still have wait in line. She was completely rude and out of line. I was respectful and spoke to her nicely. I’m customer spending my money. I don’t appreciate being attacked by a manager at that. Please have talk with her. Because if I acted like that at my job I wouldn’t have one.
YY
Yonan Younan
Nov 30, 2025
1.0
I visited here with my wife and kids. Absolutely disgusting. They closed off the back section when we came around 8 pm.
This is a McDonald’s in a major mall with lots of guests and we had to stand and eat and I can see open tables. The staff insisted that they can’t open that side.
Hello McDonald’s corporate. Are you guys aware the staff are doing this???
Offcourse we will never return to this location.
AG
ali goraya
Nov 26, 2025
1.0
Takes near a hour to get medium fries, workers don’t use gloves seats are never clean and it takes an hour to get ur food which is unacceptable.
NI
Nalin Şimşek
Nov 17, 2025
1.0
The lady there was very sullen and I asked for a cone ice cream. She gave it to me as soon as I got it and it fell on the ground. It was so bad, I will never order from her again.
What are McDonald's Markham location's regular opening hours?
McDonald's in Markham is open daily from 7:00 AM to 10:00 PM.
Does the McDonald's in Markham have a drive-through service?
No, the McDonald's at this location does not have a drive-through service and it is closed all week for drive-through.
Can I order delivery or in-store pickup at this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
What payment methods are accepted at McDonald's Markham?
You can pay using American Express, Cash, Discover, MasterCard, and Visa at this location.
What meal times are served at McDonald's Markham?
This McDonald's serves lunch and dinner meals.
Is the Markham McDonald's family friendly and do they have a children's menu?
Yes, they welcome families and have a children's menu available.
Does this location serve coffee and desserts?
Yes, McDonald's in Markham serves coffee and desserts.
Can I dine in at McDonald's Markham and what is the dress code?
Yes, dine-in is available and the dress code is casual.
What popular shopping center is near McDonald's Markham that customers can visit?
CF Markville shopping center is nearby, where customers can shop at various stores like Toys"R"Us Canada and Apple Markville Shopping Centre after visiting McDonald's.
Are there other dining options near McDonald's in the Markham area?
Yes, nearby dining options include Manchu Wok for Chinese cuisine, Extreme Pita for sandwiches, and A&W for burgers, giving customers a variety of choices.
How can nearby mobile phone stores help customers visiting McDonald's Markham?
Customers can visit nearby mobile phone stores like Freedom Mobile, Fido, and WOW! mobile boutique for phone needs or repairs while dining at McDonald's.