Many customers reported issues with food quality, including microwaved burgers, undercooked chicken, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganized operations.
Cleanliness
Some customers expressed concerns about cleanliness, particularly regarding food preparation and restaurant conditions.
Pricing Concerns
Several reviews mentioned high prices relative to the quality of food and inconsistent pricing across locations.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream, friendly staff, and specific positive interactions.
DR
Desiree Richards
Nov 14, 2025
1.0
Having to pull around for chicken not a big deal going inside and hearing the girl says “I love my job” in a sarcastic way well putting my food together honestly not a big deal we all have bad days getting home and not having sause for my chicken fingers now that ticked me off then eating my peppermint bark blizzard and realizing I basically paid 8 dollars for a cup of vanilla ice cream with a couple pieces of chocolate and barely any candy cane in it also ticked me off.
DS
Darren Struble
Aug 27, 2025
5.0
Went in for lunch and a birthday cake. Food was fast and fresh. The artwork on the cake was perfect.
LD
Lane Dougall
Aug 12, 2025
5.0
Good food great desserts.
SK
SUKHPREET KAUR
Jul 30, 2025
5.0
Been to this place, great service by sandeep
Kaur and will visit again.
MM
Melanie M
Jun 26, 2025
1.0
Microwaved burger too long. Piece of lettuce fell on my arm and I hurt so bad. Lettuce should not almost burn you. You pay 8.39$+tax for a burger for it to be microwaved is a bit disappointing.
What are the operating hours of Dairy Queen Grill & Chill in Trenton?
The restaurant is open daily from 10:00 AM to 10:00 PM, Monday through Sunday.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, offers high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Does Dairy Queen Grill & Chill in Trenton offer drive-thru and mobile ordering?
Yes, they have a drive-thru service as well as mobile ordering and rewards through their app.
Can I order online for pickup at this Dairy Queen location?
Yes, you can place an order for pickup online via their official ordering page.
How can I contact Dairy Queen Grill & Chill in Trenton directly?
You can reach them by phone at +1 613-392-4549.
Where is Dairy Queen Grill & Chill located in Trenton?
It is located at 290 Dundas Street East, Trenton, ON, K8V 1M3, Canada.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit the nearby Loblaw Pharmacy for shopping or health needs, the Park Motel if you need accommodation, or stop by Canadian Tire Gas+ for gas and automotive services.
Are there other dining options near Dairy Queen Grill & Chill in Trenton?
Yes, nearby dining options include Bento Sushi for sushi, McDonald's for fast food, Harvey's for burgers, and Pizza Hut for pizza.
Can visiting nearby attractions help me plan a fun day with a stop at Dairy Queen Grill & Chill?
Absolutely! After grabbing a treat at Dairy Queen, you might want to explore local shops like Joe Fresh or Dollarama, or pick up groceries at Smylie's Your Independent Grocer.