Dairy Queen Grill & Chill

3.6
534 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
290 Dundas Street East, Trenton, ON
K8V 1M3, Canada

Hours

Reviews

3.6
534 reviews
5 stars
194
4 stars
158
3 stars
64
2 stars
37
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including microwaved burgers, undercooked chicken, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganized operations.

Cleanliness

Some customers expressed concerns about cleanliness, particularly regarding food preparation and restaurant conditions.

Pricing Concerns

Several reviews mentioned high prices relative to the quality of food and inconsistent pricing across locations.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream, friendly staff, and specific positive interactions.
  • DR
    Desiree Richards
    Nov 14, 2025
    1.0
    Having to pull around for chicken not a big deal going inside and hearing the girl says “I love my job” in a sarcastic way well putting my food together honestly not a big deal we all have bad days getting home and not having sause for my chicken fingers now that ticked me off then eating my peppermint bark blizzard and realizing I basically paid 8 dollars for a cup of vanilla ice cream with a couple pieces of chocolate and barely any candy cane in it also ticked me off.
  • DS
    Darren Struble
    Aug 27, 2025
    5.0
    Went in for lunch and a birthday cake. Food was fast and fresh. The artwork on the cake was perfect.
  • LD
    Lane Dougall
    Aug 12, 2025
    5.0
    Good food great desserts.
  • SK
    SUKHPREET KAUR
    Jul 30, 2025
    5.0
    Been to this place, great service by sandeep Kaur and will visit again.
  • MM
    Melanie M
    Jun 26, 2025
    1.0
    Microwaved burger too long. Piece of lettuce fell on my arm and I hurt so bad. Lettuce should not almost burn you. You pay 8.39$+tax for a burger for it to be microwaved is a bit disappointing.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Trenton offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Trenton?

The restaurant is open daily from 10:00 AM to 10:00 PM, Monday through Sunday.