Mucho Burrito Fresh Mexican Grill

Reviews

• AK

  Anil kumar

  2 days ago
  5.0
  Aman helped me to get best burrito. All ingredients were fresh and tasty. She was kind and polite. Will definitely visit again.
• MB

  Micayla Beck

  Mar 5, 2026
  5.0
  Great quick option when you want something fresh on a long road trip! Got the vegan bowl with plant based shittake, yum!
• VT

  Vanessa Thomas

  Feb 1, 2026
  2.0
  Rice wasn’t cooked through and crunchy on the inside. The steak was horrible, tough and questionable. Fresh toppings were good
• SF

  Stephanie Forbes

  Jan 18, 2026
  1.0
  On the late afternoon of January 17, 2026, I stopped into the restaurant to grab a burrito. When I entered, there were no other customers in the store, and the employee was sitting on a step stool in the back. He got up right away and took my order. There were no peppers and onions available, and rather than asking if I still wanted them, he acted as though they were not an option. I ordered steak, but I am unsure what meat was actually used, as it seemed like leftover pieces from different meats. The rice was also left uncovered so it was crunchy. I understand that availability can be affected during busy periods, but given the weather and the lack of customers at the time, this experience was disappointing. I will be going to the Belleville location from now on and hope they maintain better quality.
• CC

  Chelsea

  Dec 19, 2025
  1.0
  We placed and paid for our order online. When my husband went in to pick it up, the worker said they don't have one of the items and offered a cheaper alternative without notifying my husband about the difference in price or offering a partial refund, effectively absorbing the extra money we had already paid. After checking the price difference myself online, I complained to the worker about it, seeking a partial refund for the difference we paid. Instead of apologizing or even simply acknowledging his error, he proceeded to blame my husband, who reasonably assumed it was the same price, for accepting it. He requested the item back, gave us a full refund for the amount we paid for it, then he threw it in the garbage. It's not just about the amount of money; we spent far more on the rest of the order than we would have lost on the item. It's the principle. Substituting a cheaper item, failing to disclose the change, and keeping the price difference is not only extremely unprofessional and dishonest, but also illegal under consumer protection laws across Canada.

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