Location.com logo
Rotisserie Chicken
Brand Certified

Swiss Chalet

4.3
(2275 reviews)

Business Details

266 Queens Quay W, Toronto, ON
M5J 1B5, Canada
(416) 596-7292

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
266 Queens Quay W, Toronto, ON
M5J 1B5, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.3
2,275 reviews
5 stars
1,572
4 stars
289
3 stars
131
2 stars
71
1 star
212
  • DF
    David Flack
    Apr 3, 2026
    5.0
    I liked that I could just order as if for takeout but still sit at a table of my choosing. Seats are well spaced, nice large city photos on wall, and good wifi. Food well prepared. Only thing I didn't like was the background music, it's just what you typically get on any radio station which is why I never listen to radio anymore. Bring back the Sixties please.
  • SV
    Sagar Varia
    Apr 2, 2026
    5.0
    I had an amazing experience at Swiss Chalet thanks to Lisa. From the moment we walked in, she was incredibly warm, attentive, and professional. She went above and beyond to make sure everything was perfect — from helping us choose our meals to checking in at just the right times without being intrusive. Her positive attitude and genuine care for customers truly stood out. It’s rare to come across service that feels this personalized and effortless. Lisa made our visit not just a meal, but a great overall experience. Big shoutout to Lisa for setting such a high standard for customer service. We’ll definitely be coming back because of her!
  • VA
    Vivian An
    Mar 25, 2026
    5.0
    My partner and I came to this Swiss chalet on a random Wednesday evening for the first time at this location. To our pleasant surprise, we were warmly greeted by Mark - he made our entire dining experience very pleasant and was on top of everything. Even noticing when I dropped my cutlery on the ground and brewing a new pot of decaf coffee for me. The meal was great too. We’ll be coming back!
  • RM
    Raevn Meadows
    Mar 22, 2026
    1.0
    Was told there wasn’t any ceaser salad. So got a garden, when the server brought me the garden she had a ceaser in her hands for the other table behind us… When I did go in to eat the salad it had one quarter piece of tomato, and maybe 3 or 4 thinly sliced cucumbers and the lettuce wasn’t chopped, there was two huge pieces of lettuce bigger than my hands.Servers vibe was very cold and off putting, weirdos in the corner near the bathrooms that were also kinda sketchy.
  • LL
    Lorraine
    Mar 18, 2026
    5.0
    Myself and family were so excited for Swiss chalet we bought our kids for lunch before heading to the aquarium. The dining room was slow we did wait a bit at the door, I can tell there was no host. But we were seated fast and we ordered the two can dine and we enjoyed every bit of it and the kids love their food! Our server I think her name was Sasha she did talk to fast to be honest but she was great even gave us the kids card that I didn’t even know you guys still gave them out, I don’t know if we will use them as much but thank you for the card and great service. I just noticed that restaurant is pretty old and a weird smell from the washrooms but other than that the food was amazing and the service was excellent. Please let your kitchen know that they made my kids so happy 😀 And thank you for bringing back the finger bowl it helped with my kids they get really messy.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 266 Queens Quay W, Toronto offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Does Swiss Chalet Toronto have a patio?

Yes, Swiss Chalet at 266 Queens Quay W, Toronto has a patio for dining, open based on weather conditions.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: