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Scooped by Demetres (CityPlace)

About

Ice Cream ShopDessert Shop
For over 30 years, we've been making handcrafted artisanal ice cream in Toronto that have been featured in our famous Demetres desserts. Scooped By Demetres is our ice cream-only concept where ice cream takes center stage. Featuring a cast of unique, innovative and decadent flavours, each is masterfully fine-tuned. Since day one (back in 1989!) we’ve been using an ultra rich, high-butterfat, secret-recipe ice cream base in all of our ice creams. It’s what gives each bite such richness and decadence. Over the years, we’ve meticulously sourced the best ingredients from around the world - Belgian and French chocolates, Indonesian Vanillas, Spanish and Italian Hazelnuts, Californian Strawberries, Mexican Cajeta, the list goes on.

Location

Scooped by Demetres (CityPlace)
113 Fort York Blvd, Toronto, ON
M5V 0K2, Canada

Hours

Monday3:00 PM - 12:00 AM
Tuesday3:00 PM - 12:00 AM
Wednesday3:00 PM - 12:00 AM
Thursday3:00 PM - 12:00 AM
Friday3:00 PM - 12:00 AM
Saturday2:00 PM - 12:00 AM
Sunday2:00 PM - 12:00 AM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.