We are an authentic Mexican restaurant started in 2023 at the heart of Toronto on Queen Street West! In the front, we have a beautiful bar and restaurant space filled with Mexican murals, and in the back, we have our beautiful covered and heated Tulum Jungle Patio. Our food is based on tradition, using volcano-inspired bowls to heat up Molcajete dishes! We are so much more than just tacos, but we do have some of the best in the city, not to mention ceviches, fajitas, soups, tostadas and salads, and if you are brave, authentic Mexican critters in your nachos and guacamole! We are also all about our tequila and have some incredible tequila and food deals throughout the week!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.