Tried to charge me $1 for a small PAPER bag. I ordered a cookie that I asked for toasted, it was given to me rock hard and cold. Also for some reason while I was ordering, the worker confirmed that I wanted an Apple pie too? I said just the cookie and also asked if I could get 2 paper bags since I’m waiting outside of Scotiabank Arena for a concert. She said yes and told me to get the other worker to grab them for me. (Even said if I needed a bigger bag, to just ask and she would get it.) the other worker had only handed me one bag so when I asked for a second paper bag, the worker didn’t know what to do and grabbed the manager for some reason? (I was not being hostile or anything, I had just asked politely.) The manager told me I’d have to pay $1 for the paper bag. It’s literally a >$0.05 paper bag that they are trying to “sell” for $1. How silly is that? Anyway I just left and went to bite into my cookie, it’s rock hard.
Who grabs a manager to confirm when a paying customer asks politely for a second bag? I’d understand better if I hadn’t bought anything, but I had.
With that being said, it’s only a McDonald’s and it’s only a paper bag (with a rock hard cookie.) It’s not that deep, I was just kind of dumbfounded and thought I would share. For those who care (probably not the manager) I do not recommend.
BP
Brian P
Apr 3, 2026
5.0
It's the fastest McDonald's in the game. Once saw them put out 22 orders in 2 minutes.
SH
SONI HET
Mar 20, 2026
1.0
Just teach your employees customer service and also teach how to work in fast paced environment
Had to wait for so long and people before me ordered and got served.
Just awful experience not buying again from this outlet anymore...
AD
Aaron Dalzot
Mar 15, 2026
2.0
Pretty slow moving staff for a place people catch trains in. Managers and staff having fun chats in the back as I wait for my order. Why work when you can chat with eachother.
Update*** I missed my train these clowns need to pick it up, I've been through this station many many times throughout the years and everytime I choose this mcdonalds its a poor experience, rudeness, slowness and a lack of caring. I will not be returning.
What are the operating hours of McDonald's at 65 Front Street West, Toronto?
McDonald's is open daily from 5:30 AM to 11:59 PM on weekdays and from 6:30 AM to 11:59 PM on weekends.
Does this McDonald's location offer drive-through service?
No, the McDonald's at this location does not offer drive-through service.
Can I pick up my order in-store at this McDonald's?
Yes, in-store pickup is available at this McDonald's; however, delivery is not offered.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's 65 Front Street West?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have facilities for dining in?
Yes, this McDonald's welcomes families and children and offers dine-in services.
Is coffee available at this McDonald's?
Yes, coffee is served at this McDonald's location.
Are there any nearby train stations close to McDonald's at 65 Front Street West?
Yes, McDonald's is close to Union Station, Union Train Station, VIA Rail Canada, VIA Rail-Toronto, and Gare Union de Toronto, making it convenient for travelers to visit before or after their train journeys.
What nearby coffee shops can I visit around McDonald's at Union Stat?
Tim Hortons and Pilot Coffee Roasters are nearby coffee shops where customers can enjoy different coffee options around McDonald's.
Are there other dining options near McDonald's at 65 Front Street West?
Yes, nearby dining options include Taco Bell, Cinnaholic, Grand Tacos Taqueria, Hashtag Desi, and Kibo Market, offering a variety of cuisines.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: