Business Details
About
Cake MakerChocolate ShopCandle StoreGourmet Grocery Store
Maison de haute pâtisserie française fondée à Paris en 1862 et spécialisée dans la confection de macarons aux parfums variés.
Location
Hours
Reviews
3.9
805 reviews
5 stars
398
4 stars
169
3 stars
90
2 stars
40
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with many reports of rude or inattentive staff, while some praised the friendliness and attentiveness of certain employees.
Product Quality
The macarons are frequently described as delicious and well-made, but there are complaints about inconsistency in freshness and quality, with some customers receiving stale or poorly made items.
Atmosphere
The café is generally appreciated for its elegant and charming ambiance, reminiscent of Paris, making it a pleasant spot for a treat.
Pricing Concerns
Many customers find the prices to be high, especially in relation to the quality and portion sizes of the food and drinks.
Customer Experience
Several reviews highlight disappointing experiences related to order accuracy, staff behavior, and overall service efficiency, leading to a lack of recommendation from some customers.
- KBKatja BelkaNov 10, 20255.0Not a lot of space, the food I chose was alright. Expected more, like all the others:) Would be better to take away, not sit in 🙏
- AKAZAD KAYANov 4, 20255.0We had a great experience! A young guy served us very professionally and politely.
- ASAkito shimounoziOct 4, 20255.0I go Ladurée Yorkdale, ohhh so nice! Staff very very friendly, always smile big big, make me happy heart. I not understand all English, but staff help me like angel, show me which macaron good. Macaron… wahhh, sugoi!! So soft soft inside, outside little crunchy, flavor like dream candy. Pistachio taste like green magic, rose smell like flower garden, lemon go “pika pika” in my mouth. So kawaii color, I want take many photo before eat. But too delicious, I eat fast fast. I come back again 100%, Ladurée Toronto ichiban!!!
- JMJunnelli ManigoOct 2, 20251.0I brought my mom and her friends here for a little reunion after lunch at RH, hoping it would be a nice treat. Unfortunately, the experience was very disappointing. We were seated as a party of 8, and after about 10 minutes, a staff member came over to tell me that parties of 8 or more are automatically charged an 18% gratuity. This was never mentioned beforehand, and honestly, it felt a bit misleading to only disclose that after seating us. Since it was meant to be my mom’s day with her friends, I didn’t make a scene and let them enjoy themselves. In the end, they were only 6 people anyway—but the service did not improve. My mom told me afterward that the staff was rude, no one checked in on the table, it was hard to get something as simple as water, and to top it off, the macarons they ordered never even came until one of the wait staff had to throughly read their order. Between the poor service, lack of communication, and missed orders, this was not the kind of experience I would recommend, especially when bringing guests for a special occasion.
- CCChristine CampbellSep 22, 20251.0Terrible customer service. This store doesn’t welcome all visitors. I only visited the store because my son saw the beautiful store front & wanted the biscuits. You would think they’re welcome and service would match their store front and basic customer service standards. After the attitude of the woman who served us, I felt like leaving their products and leaving the store with no purchase. I felt bad that the attitude of the person serving us was displayed in front of a child. When I asked her about the flavours of the biscuits she quickly dismissed me & pointed to a sign board. Which was difficult for me to read as my eyes were blurry. The store wasn’t busy, she could’ve read it quickly out to me. But it was clear she didn’t want our patronage. We will definitely not give it to them again and will encourage our family & friends not to visit also.
Frequently Asked Questions About Ladurée
What type of pastries is Ladurée in Toronto known for?
Ladurée specializes in French haute pâtisserie, particularly macarons with a variety of flavors.
Where is Ladurée located in Toronto?
Ladurée is located at 3401 Dufferin Street inside Yorkdale Shopping Center, Toronto, ON M6A2T9, Canada.
What are the operating hours for Ladurée at Yorkdale Shopping Center?
Ladurée is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at Ladurée?
Ladurée accepts American Express, Cash, MasterCard, and Visa as payment options.
Does Ladurée offer any special services or gift options?
Yes, Ladurée offers gift cards and accepts Air France Vouchers as part of their services.
What languages are spoken at Ladurée?
Ladurée staff can speak both English and French to assist customers.
How can I contact Ladurée in Toronto?
You can contact Ladurée by phone at +1 416-629-2391 or visit their website at http://www.ladureecanada.ca/.
What popular clothing stores are located near Ladurée in Yorkdale Shopping Center?
Nearby clothing stores include Aritzia, Wilfred, Babaton, Banana Republic, and Old Navy, perfect for a shopping spree before or after enjoying Ladurée's treats.
Are there dining options close to Ladurée at Yorkdale Shopping Center?
Yes, you can find Big Smoke Burger and Thai Express nearby, offering tasty alternatives for meals around your visit to Ladurée.
What other specialty stores are near Ladurée for a full shopping experience?
Close to Ladurée, there are stores like Lush Cosmetics, Fendi Yorkdale, Peoples Jewellers, and Rolex, offering cosmetics, fashion accessories, and jewelry.