We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Numerous customers reported poor food quality, with complaints about stale ingredients, lack of flavor, and unsatisfactory cooking.
Portion Sizes
Many reviews highlighted small portion sizes relative to the price, with customers feeling they received inadequate amounts of meat and vegetables.
Service Issues
Several customers experienced rude or unhelpful service, contributing to an overall negative dining experience.
Inconsistency
Feedback indicated significant inconsistency in food quality and service across different visits, with some customers noting that other locations of the same chain performed better.
Value for Money
Customers frequently expressed dissatisfaction with the value for money, feeling that the quality and portion sizes did not justify the prices charged.
JU
Jamie Upmanis
1 day ago
1.0
I just visited this location and was very excited try the Coco Curry Bowl. I got it home and have realized that I paid $18 for chicken noodle soup. I taste no coconut and no curry and no nothing really, it's very watered down. I've had canned soup with more flavor. Very disappointed.
DD
D8981
Nov 17, 2025
1.0
I ordered the beef pad thai here. When I got home, good thing my girlfriend didnt eat it as well, because I was the only one who ended up food poisoning afterwards and was cold sweating and physically sick and in pain and nauseous in the bathroom all night afterwards.
The meat was spoiled probably as I expected something tasted off. How unfortunate I wasted my $16 on a meal that made me physically in pain and nauseous! Never will I order here again or recommend another human too.
NT
Nicole Tam
Nov 12, 2025
5.0
Food is always freshly cooked! 超有鑊氣!if you’re in a hurry they’re also quick and making their order so you don’t have to wait for more than five minutes.
MA
M A
Nov 9, 2025
1.0
Worst Thai Express I’ve ever visited. Beef pad sew wasn’t good, they have very little beef and greens compared to every other location I’ve been to. Asked for peanuts and they were rancid. The cook was rude as well. Terrible overall.
Edited to add: why is the owner asking everyone to fill out an additional form so they can address the concerns? Why can’t they just take the feedback posted here from all these customers who had awful experiences? It seems they don’t want to actually address the concerns.
IT
Irakli T
Oct 29, 2025
1.0
I don't write these unless it's really bad. This place is a disaster. I can go on and on, but just trust me. Save your time and money. Get something else.
Frequently Asked Questions About Thai Express Restaurant Toronto
What type of cuisine does Thai Express Restaurant Toronto serve?
Thai Express Restaurant Toronto serves authentic Thai cuisine including dishes like Pad Thai, Tom Yum Soup, and various curries made with fresh ingredients.
Where is Thai Express Restaurant Toronto located?
It is located at 1800 Sheppard Ave E, inside Fairview Mall, Toronto, ON, M2J 5A7, Canada.
What are the opening hours of Thai Express Restaurant Toronto?
The restaurant is open daily from 11:00 AM to 7:00 PM.
What payment methods are accepted at Thai Express Restaurant Toronto?
They accept cash and contactless payments.
How can I contact Thai Express Restaurant Toronto?
You can reach them by phone at +1 416-497-4094.
Does Thai Express Restaurant Toronto have a social media presence?
Yes, they are on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
Are there any optometrists near Thai Express Restaurant Toronto?
Yes, Specsavers Canada, Specsavers Fairview Mall, and Dr. Kevin Tong, who are optometrists and eyewear providers, are located nearby.
What other dining options are available near Thai Express Restaurant Toronto in Fairview Mall?
Nearby you can find Villa Madina, a Mediterranean and Middle Eastern restaurant, and fast food options like KFC and Subway.
Which stores near Thai Express Restaurant Toronto could I visit for shopping?
Nearby shopping options include Sephora for beauty supplies, Nike for sporting goods, Roots and American Eagle Outfitters for clothing, and SoftMoc and Steve Madden for shoes.
Is Thai Express Restaurant Toronto inside a shopping mall?
Yes, it is located inside Fairview Mall, which includes many retail stores and services.