Swiss Chalet Express

4.6
243 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Location

Swiss Chalet Express
722 Pape Ave, Toronto, ON
M4K 3S7, Canada

Hours

Reviews

4.6
243 reviews
5 stars
214
4 stars
5
3 stars
2
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and accommodating service, highlighting staff members who provided excellent hospitality.

Food Quality

While several reviews mentioned delicious and fresh food, there were notable complaints about inconsistent quality, including cold or poorly prepared dishes.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Customer Complaints

Some customers expressed dissatisfaction with their orders, including missing items and poor communication from staff, indicating areas for improvement.

Atmosphere

The ambiance was generally appreciated, with many reviews noting a warm and welcoming environment, although some felt it lacked the charm of traditional dining.
  • KC
    Kimberly C
    1 day ago
    5.0
    We dine in to this Express location last week, it was a great dining experience. We love the chicken it was delicious, still taste the same as we grew up with Swiss Chalet foods. The female manager was really nice, calmly handle with a difficult customer professionally and politely resolved the issue with that customer. Kudos to the Management in this location and the friendly staff. Very clean washroom and great ambience to dine for rush hour meals.
  • RV
    Red Villadarez
    Nov 9, 2025
    5.0
    From the monent we walked in the service was explceptional. We were warmly greeted by the staff there. They were very attentive to us since we are making a big order without being overbearing they evn offered recommendations with our order which tell me that they are very knowldgeable with their work. This kind of service is truly rare specially nowadays which reflects on the way they are being trained by the management to set them apart from other restaurants.
  • WC
    Winah Lee Catabona
    Nov 9, 2025
    5.0
    I had a great experience at Swiss Chalet! The food came out hot and fresh — the rotisserie chicken was tender, and the Chalet sauce was as tasty as always. The staff were friendly and attentive, and the restaurant was clean and comfortable. Definitely one of my go-to spots for a casual meal with family.
  • AA
    Abigail Andrada
    Nov 9, 2025
    5.0
    ​We had a delicious family meal for four from the Pape Ave location (722 Pape Ave) and everything was fantastic! The combination of ribs and chicken was perfect, and the coleslaw was crisp and so tasty. The real winner to finish things off was the strawberry cream cheese cake slice – what a lovely dessert! Great food, fast service, and a super satisfying dinner for the whole family. Highly recommend this Express location!
  • CC
    cuttingwedge
    Nov 8, 2025
    1.0
    I'm really disappointed. They got my order wrong and I paid for upgrades I never received. Chicken was super dry and skin was missing from white meat (didn't order white meat) so my guests couldn't eat it. It seemed like it was overcooked. Fries, dark meat, and sauce were fine. But I wish I could have received my accurate order. No napkins as requested. Not gonna recommend this location again. The quality of the other locations is far superior.

Frequently Asked Questions About Swiss Chalet Express

Does my local Swiss Chalet restaurant at 722 Pape Ave, Toronto offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Toronto - Pape Ave's <a href="https://www.swisschalet.com/en/menus/delivery/store-1313/on/toronto/722-pape-ave.html">delivery menu here</a>.

Does Swiss Chalet Toronto - Pape Ave offer takeout?

Yes, Swiss Chalet® Toronto - Pape Ave offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Toronto - Pape Ave's <a href="https://www.swisschalet.com/en/menus/takeout/store-1313/on/toronto/722-pape-ave.html">takeout menu here</a>.