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Rotisserie Chicken
Brand Certified

Swiss Chalet Express

4.7
(344 reviews)

Business Details

722 Pape Ave, Toronto, ON
M4K 3S7, Canada
(647) 265-9757
https://www.swisschalet.com/en/locations/on/toronto/722-pape-ave

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Location

Swiss Chalet Express
722 Pape Ave, Toronto, ON
M4K 3S7, Canada

Hours

Reviews

4.7
344 reviews
5 stars
303
4 stars
9
3 stars
5
2 stars
8
1 star
19

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the rotisserie chicken and fries as delicious, though some noted issues with portion sizes and food temperature.

Service

Many reviews highlighted friendly and attentive staff, with specific mentions of individual employees providing exceptional service.

Cleanliness

The restaurant was generally described as clean, but some customers suggested it could benefit from more attention to detail in maintenance.

Order Issues

Several customers reported problems with order accuracy and delays, particularly during busy times, leading to dissatisfaction.
  • RM
    Rose Marquez
    Feb 18, 2026
    5.0
    We love Swiss Chalet since dating to family life up to now over 20 years. Best chicken and kid friendly restaurant. Big space, safe and clean. Our kids basically grew up eating her after church and events. Great deals also especially now we have High schooler! Tradition and genre fusion! Keep up the great meals! Even staying at home, take out orders did not disappoint. More years to celebrate here! Cheers!
  • RR
    RKS
    Feb 9, 2026
    3.0
    Stopped in to this location for late night takeout. Service was polite and un-rushed. Food quality was typical for a Swiss Chalet, chicken was tender and ribs tasty but the french fries were a little off. Probably on the older side. Still a nice option for the nabourhood. Only down side it is frequented by a lot of delivery app drivers who just push there way ahead. Swiss Chalet staff should make them go to the back of the line.
  • AL
    Adrienne Lee
    Feb 6, 2026
    5.0
    The food was tasty, but more than anything, I was extremely impressed with the attentiveness of the staff. I placed an order online and noted that I have Celiac disease and have to avoid wheat, barley, rye & oats. When I came to pick up my order, I was informed that the fries that I'd selected go in the same fryer as the breaded (wheat flour) chicken, so they offered to replace the fries with something that would be safe for me. I choose mashed potatoes and the garden veggies. It took a bit longer for my order to be ready, but I can't express how much I appreciate the staff's willingness to accommodate my dietary restrictions. Anyone with diet concerns, make sure you inform the staff... And if you're lucky, you'll get staff like that at Swiss Chalet that will keep you healthy and safe!
  • CC
    Carolyn
    Jan 30, 2026
    5.0
    Swiss remains a childhood connection for me. I ordered based on the attached photo of an ad I received- note it says dine in or take out which to me means ordering take out to be delivered. Misleading advertising information. Food arrived cold as it is winter but the cardboard take out containers offer zero insulation so pre heat your oven to warm up the food and know the food will take an hour. Once hot the food was good, as always. Portions of chicken get smaller with each order.
  • SE
    Shigeru Erwin
    Jan 28, 2026
    4.0
    Swiss Chalet is definitely one of the best choices when it comes to rotisserie chicken. The chicken is consistently juicy and flavorful, and the fresh green salad is a great complement to the meal. The staff are friendly, welcoming, and attentive, which makes the dining experience even more enjoyable. The only downside for me is the cleanliness of the place—don’t get me wrong, the place is clean however, it could be a bit shinier and better maintained. A little more attention to cleanliness would easily elevate the overall experience. Overall, still a solid and satisfying choice for comfort food and great service.

Frequently Asked Questions About Swiss Chalet Express

Can I dine-in at the Swiss Chalet Express at Pape Ave.?

Swiss Chalet Express on Pape Ave. is an "Express" restaurant. This means you can grab your favourites with convenient walk-in takeout, order ahead pickup, and delivery! While we have seating available if you want to sit down and enjoy your meal, please note that we do not offer dining room service. Guests can order at the counter, then take their food with them to sit down.

Does the Swiss Chalet Express at 722 Pape Ave, Toronto offer delivery services?

Yes, Swiss Chalet Express at 722 Pape Ave offers delivery. You can place your order online through their website or mobile app.

Brand Certified Facts from Swiss Chalet Express

Swiss Chalet Express partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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