Brand Certified
Swiss Chalet
4.3(881 reviews)
Certified by Swiss Chalet • Feb 22, 2026
Business Details
2148 Queen St E, Toronto, ON
M4E 1E3, Canada
Certified by Swiss Chalet • Feb 22, 2026
(647) 265-9844
Certified by Swiss Chalet • Feb 22, 2026
https://www.swisschalet.com/en/locations/on/toronto/2148-queen-st-e
Certified by Swiss Chalet • Feb 22, 2026
About
Certified by Swiss Chalet • Feb 22, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Feb 22, 2026
Hours
Certified by Swiss Chalet • Feb 22, 2026
Reviews
4.3
881 reviews
5 stars
633
4 stars
71
3 stars
62
2 stars
24
1 star
91
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the delicious chicken, fries, and Chalet sauce, although some mentioned issues with portion sizes and food quality.
Service
Overall, service was frequently highlighted as friendly and efficient, with specific mentions of a manager named Gazi who received numerous compliments.
Cleanliness
While some reviews noted a clean and organized environment, others pointed out issues with cleanliness in the dining area and the need for better upkeep.
Customer Experience
Several customers reported mixed experiences, with some expressing dissatisfaction due to order errors and poor customer service interactions.
- JQJulie Quan-Smith6 days ago5.0I really enjoy whenever I come here. The food is always good and the service is always nice! It’s a bit different than a normal Swiss Chalet; it’s mostly to-go and more of an express restaurant with lots of seat. Love the fries 🍟
- MUMOHAMMED TAJ UDDINFeb 17, 20265.0Very good chicken and service. Also, fries
- HSHossain SyedFeb 1, 20265.0Best place for take out, very fast and quick service. Great chicken and sauce.
- WWWillowFeb 1, 20261.0Horrible. They charged me $8 for this salad which doesn’t look anything like the photo on their site. I threw the entire thing out. Overall my purchase was about $60 (with tip). Definitely not worth it and I regret spending my money here.
- SSsuhagJan 28, 20265.0nice customer service. Nice environment.and very welcoming. Will definitely come back.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 2148 Queen St E, Toronto offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 2148 Queen St E, Toronto?
Swiss Chalet Toronto - Queen St E is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Toronto - Queen St E offer delivery and takeout services?
Yes, Swiss Chalet offers both delivery and takeout. You can place your order online through their website or mobile app for delivery, curbside pickup, or in-restaurant pickup.
Are there any special deals or promotions available at Swiss Chalet Toronto?
Yes, Swiss Chalet offers various specials and deals including limited-time promotions and family meal deals. Visit their Specials & Deals page for the latest offers.
Can I order ahead online for Swiss Chalet at 2148 Queen St E?
Yes, you can order ahead online through their website or mobile app. They offer options including curbside pickup, in-restaurant pickup, and delivery.
Does Swiss Chalet Toronto - Queen St E have options for vegetarians or people with gluten sensitivities?
Swiss Chalet offers vegetarian and gluten-friendly options. For details and allergy information, please refer to their Nutrition & Allergy Guide. They take precautions regarding allergens but cannot guarantee complete absence of cross-contamination.
Is Swiss Chalet at 2148 Queen St E a Canadian-owned restaurant?
Yes, Swiss Chalet is proudly Canadian since 1954 and the Toronto Queen St E location is owned and operated by Recipe Unlimited, supporting local jobs and economy.
Does Swiss Chalet Toronto - Queen St E have a Braille menu available for visually impaired guests?
Yes, every Swiss Chalet location with a dining room, including this one, offers a Braille menu to accommodate visually impaired guests.
What nearby places can I visit before or after dining at Swiss Chalet on Queen St E?
Nearby places include Marvelous Beauty Lounge for nail and hair removal services, Optimum Natural Foods health store, and Beaches Marine Brokerage if you are interested in boating. These locations provide convenient options for shopping or relaxation in the area.
How can nearby businesses like Edward Jones financial advisors benefit someone visiting Swiss Chalet Toronto - Queen St E?
If you're visiting Swiss Chalet and need financial advice, nearby offices like Edward Jones - Financial Advisor Nadine De Palma and Sarah Newburgh offer convenient access to professional financial services, making it easy to combine errands or appointments.
Are there family-friendly amenities and services at Swiss Chalet Toronto - Queen St E and nearby?
Swiss Chalet welcomes families with a kids' menu and family meal options. Additionally, nearby services like Tuina Center and Lush Beauty Spa offer relaxing treatments that families might enjoy before or after dining.
Brand Certified Facts from Swiss Chalet
Swiss Chalet partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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