Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Customers generally praised the food as delicious and fresh, particularly the rotisserie chicken and festive specials.
Service Experience
Service quality varied; many reviews highlighted friendly and attentive staff, while some noted rude or slow service.
Cleanliness
The restaurant was described as clean and welcoming by several customers, though some mentioned issues with cleanliness in certain areas.
Delivery Issues
There were mixed reviews regarding delivery, with some customers experiencing timely service while others faced delays or incomplete orders.
Atmosphere
The atmosphere was generally described as cozy and family-friendly, although some noted it felt more like a fast food setting.
SB
Stacey Beda
Feb 12, 2026
1.0
Ordered on Uber Eats and waited nearly 2 hours for my food. Poor Uber driver waited at the restaurant for over an HOUR... they told her customers at the restaurant come first. Absolutely ridiculous.
JK
Jason Kronick
Jan 20, 2026
5.0
A friend and I went to this location and got the dinner for 2 deluxe. The man working at the cash very generously made a substitution for mozzarella sticks and was just overall very kind. The food came quick and was great.
MM
Mary Clare Mayo
Dec 27, 2025
5.0
Delivery right on time in Boxing Day snowstorm. Delivery driver very friendly and super helpful. Food was great! Festive Special!
CS
Caitlin Schembri
Dec 21, 2025
5.0
Ordered food online it arrived on hot! And as scheduled and tasted delicious.
PV
Paola Vecchini
Dec 15, 2025
4.0
Great comfort food and a solid go-to option. The chicken plate is definitely my favorite, and the 3rd rack of ribs combo is always a win, tender, flavorful, and very satisfying.
A special kudos for the holiday combo this season, which included personalized Lindt chocolates with the restaurant’s branding. It was a really nice touch and made the experience feel a bit more festive and thoughtful.
Overall, a reliable place for a casual meal with some standout items and a few nice surprises during the holidays.
Does Swiss Chalet at 949 Eglinton Ave W, Toronto offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Does the Swiss Chalet at 949 Eglinton Ave W, Toronto offer delivery services?
Yes, the Swiss Chalet at 949 Eglinton Ave W offers delivery. You can order online via their website or mobile app and get $5 off your first order of $40 or more through the app.
Can I place a takeout order at Swiss Chalet Toronto - Eglinton Ave W?
Yes, takeout is available. You can place your order online, through the Swiss Chalet app, or by calling the restaurant directly.
What are the opening hours of Swiss Chalet at 949 Eglinton Ave W?
Swiss Chalet is open from 11:00 AM to 10:00 PM Monday to Saturday, and until 9:30 PM on Sundays.
Does Swiss Chalet Toronto - Eglinton Ave W offer any specials or deals?
Yes, they offer various deals including limited-time promotions and family meal deals. Details can be found on their Specials & Deals page online.
Is the Swiss Chalet at 949 Eglinton Ave W family-friendly with kids’ menu options?
Yes, the location welcomes families and offers a children's menu.
Does Swiss Chalet at 949 Eglinton Ave W accommodate vegetarian or gluten-friendly diets?
Yes, vegetarian options are available. For detailed allergy and nutrition information, refer to their Nutrition & Allergy Guide.
Are there any nearby public transit or parking options close to Swiss Chalet at 949 Eglinton Ave W?
Yes, Precise ParkLink Inc. offers parking nearby, making it convenient for customers driving to the restaurant.
What other dining options are near Swiss Chalet at 949 Eglinton Ave W?
There are several restaurants nearby including Popeye's Louisiana Kitchen, Pesto Pesto Grill, Marron Bistro (French cuisine), and Mamma's Pizza, providing diverse choices before or after your visit.
Are there any nearby services or shopping options near Swiss Chalet Toronto - Eglinton Ave W?
Yes, customers can visit Shoppers Drug Mart and Beauty Boutique by Shoppers Drug Mart for pharmacy or retail needs after dining.
How can I order food ahead for pickup or delivery from Swiss Chalet at 949 Eglinton Ave W?
You can order online via their website or mobile app and choose curbside pickup, in-restaurant pickup, or delivery. They also support group ordering for larger parties.
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