Business Details
About
Restaurant
Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
326 reviews
5 stars
190
4 stars
50
3 stars
23
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service, particularly highlighting staff members like Grishma and Martha for their exceptional hospitality.
Food Quality
The food received positive feedback for being fresh, hot, and flavorful, especially the rotisserie chicken and Chalet sauce, although there were some complaints about portion sizes and specific dishes.
Cleanliness
While some reviews noted a clean and welcoming atmosphere, others pointed out issues with cleanliness, including dirty tables and concerns about the overall condition of the restaurant.
Customer Experience
Overall dining experiences were mixed, with many customers expressing satisfaction, but some reported long wait times and poor service during busy periods.
Management Issues
Several reviews mentioned unprofessional behavior from management and staff, indicating a need for better training and respect towards both customers and employees.
- PPPapagena Plumes4 days ago5.0I had ribs delivered. Fast service good food. Thank you
- JPJenny P5 days ago5.0Best Service!!! the best staff!! cute and cozy
- AWabdifatah WarsameNov 14, 20255.0Clean and nice environments also hardworking employees thank you for clean environment and clean service clean environment is good for the customers
- TSTerisha ShresthaOct 25, 20255.0I had a wonderful experience at the restaurant! The hospitality was excellent especially from that specific Pretty lady Grishma, who made the visit even more special. She was not only very humble and polite but also made us feel truly comfortable throughout. Her smile and attentive service added a lovely touch to the evening. Thank you, Grishma, for such a pleasant experience!
- GSgreecma singhOct 24, 20255.0I had such a great experience at Swiss Chalet! The food was fresh and delicious, and the place was clean and welcoming. The service was top-notch — Grishma was super helpful and friendly, made the visit even better! Definitely coming back again.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 949 Eglinton Ave W, Toronto offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Toronto - Eglinton Ave W's <a href="https://www.swisschalet.com/en/menus/delivery/store-1303/on/toronto/949-eglinton-ave-w.html">delivery menu here</a>.
Does Swiss Chalet Toronto - Eglinton Ave W offer takeout?
Yes, Swiss Chalet® Toronto - Eglinton Ave W offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Toronto - Eglinton Ave W's <a href="https://www.swisschalet.com/en/menus/takeout/store-1303/on/toronto/949-eglinton-ave-w.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Toronto - Eglinton Ave W?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Toronto - Eglinton Ave W offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Toronto - Eglinton Ave W?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Toronto - Eglinton Ave W <a href="https://www.swisschalet.com/en/menus/dining-room/store-1303/on/toronto/949-eglinton-ave-w.html">dining room menu here</a>.
Is Swiss Chalet at 949 Eglinton Ave W in Toronto currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Toronto - Eglinton Ave W location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Toronto - Eglinton Ave W Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 949 Eglinton Ave W in Toronto is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 949 Eglinton Ave W, Toronto offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does the Swiss Chalet at 949 Eglinton Ave W, Toronto offer delivery services?
Yes, the Swiss Chalet at 949 Eglinton Ave W offers delivery. You can order online via their website or mobile app and get $5 off your first order of $40 or more through the app.
Can I place a takeout order at Swiss Chalet Toronto - Eglinton Ave W?
Yes, takeout is available. You can place your order online, through the Swiss Chalet app, or by calling the restaurant directly.
What are the opening hours of Swiss Chalet at 949 Eglinton Ave W?
Swiss Chalet is open from 11:00 AM to 10:00 PM Monday to Saturday, and until 9:30 PM on Sundays.
Does Swiss Chalet Toronto - Eglinton Ave W offer any specials or deals?
Yes, they offer various deals including limited-time promotions and family meal deals. Details can be found on their Specials & Deals page online.
Is the Swiss Chalet at 949 Eglinton Ave W family-friendly with kids’ menu options?
Yes, the location welcomes families and offers a children's menu.
Does Swiss Chalet at 949 Eglinton Ave W accommodate vegetarian or gluten-friendly diets?
Yes, vegetarian options are available. For detailed allergy and nutrition information, refer to their Nutrition & Allergy Guide.
Are there any nearby public transit or parking options close to Swiss Chalet at 949 Eglinton Ave W?
Yes, Precise ParkLink Inc. offers parking nearby, making it convenient for customers driving to the restaurant.
What other dining options are near Swiss Chalet at 949 Eglinton Ave W?
There are several restaurants nearby including Popeye's Louisiana Kitchen, Pesto Pesto Grill, Marron Bistro (French cuisine), and Mamma's Pizza, providing diverse choices before or after your visit.
Are there any nearby services or shopping options near Swiss Chalet Toronto - Eglinton Ave W?
Yes, customers can visit Shoppers Drug Mart and Beauty Boutique by Shoppers Drug Mart for pharmacy or retail needs after dining.
How can I order food ahead for pickup or delivery from Swiss Chalet at 949 Eglinton Ave W?
You can order online via their website or mobile app and choose curbside pickup, in-restaurant pickup, or delivery. They also support group ordering for larger parties.