Business Details
About
Restaurant
Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,735 reviews
5 stars
1,063
4 stars
312
3 stars
153
2 stars
66
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from servers like Pei Pei and Seble, highlighting their ability to create a welcoming atmosphere.
Food Quality
The food received positive feedback for being delicious and well-prepared, although there were some complaints about specific items being overcooked or not meeting expectations.
Order Fulfillment Issues
Several reviews mentioned problems with order fulfillment, including delays in service and issues with online orders not being honored, leading to customer dissatisfaction.
Cleanliness and Atmosphere
Customers appreciated the cleanliness of the restaurant and the overall pleasant dining atmosphere, contributing to a positive dining experience.
Staffing Concerns
Some reviews pointed out that the restaurant was understaffed during busy times, resulting in longer wait times and less attentive service.
- MMMichael Manzano3 days ago5.0Love coming to this location always, Pei Pei has always provided excellent service and we are always looking forward to seeing her 😊
- NDNatalie DerbyshireNov 15, 20255.0Pei-Pei is a lovely and fast server. Highly recommend dining here! Great kids meal options and very affordable. 👍🏻
- JJJenniferNov 15, 20255.0Came with my kids and my friend and her daughter to dinner. The kids meals are great value and $5 glass of wine can’t be beat. Pei Pei was a wonderful server. We will be back!
- NNNancyNov 9, 20255.0Dined in November 9th at Dufferin and Lawrence location. Service was excellent thank you to our server Taevia very friendly and attentive. Also Manager Kasu thank you for your friendliness and ensuring our food was fresh. I had the pot pie and my husband the festive combo. We will definitely return
- MPMichelle PoonNov 7, 20255.0We have been coming to this location for a few years now and the food and service have always been consistent. Taevia was our server tonight, she was very friendly and quick with her service!
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 3140 Dufferin Street, Toronto offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Toronto - Dufferin Street's <a href="https://www.swisschalet.com/en/menus/delivery/store-1787/on/toronto/3140-dufferin-street.html">delivery menu here</a>.
Does Swiss Chalet Toronto - Dufferin Street offer takeout?
Yes, Swiss Chalet® Toronto - Dufferin Street offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Toronto - Dufferin Street's <a href="https://www.swisschalet.com/en/menus/takeout/store-1787/on/toronto/3140-dufferin-street.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Toronto - Dufferin Street?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Toronto - Dufferin Street offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Toronto - Dufferin Street?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Toronto - Dufferin Street <a href="https://www.swisschalet.com/en/menus/dining-room/store-1787/on/toronto/3140-dufferin-street.html">dining room menu here</a>.
Is Swiss Chalet at 3140 Dufferin Street in Toronto currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Toronto - Dufferin Street location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Toronto - Dufferin Street Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 3140 Dufferin Street in Toronto is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 3140 Dufferin Street, Toronto offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet at 3140 Dufferin Street, Toronto offer delivery services?
Yes, Swiss Chalet at 3140 Dufferin Street, Toronto offers delivery. You can place your order online through their website or mobile app to enjoy delivery.
Can I order takeout from Swiss Chalet Toronto - Dufferin Street?
Yes, takeout is available. You can order online, via the mobile app, or by calling the restaurant directly.
What are the opening hours of Swiss Chalet at 3140 Dufferin Street, Toronto?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Toronto - Dufferin Street offer any special deals or promotions?
Yes, they offer various deals including limited-time promotions and family meal deals. Check their Specials & Deals page for current offers.
Is the Swiss Chalet at 3140 Dufferin Street wheelchair accessible and does it have a Braille menu?
Yes, the location has Braille menus available for guests and facilities to accommodate accessibility.
Are there vegetarian or gluten-friendly options at Swiss Chalet Toronto - Dufferin Street?
Yes, they offer vegetarian and gluten-friendly options. You can refer to their Nutrition & Allergy Guide for detailed information.
What nearby places can I visit before or after dining at Swiss Chalet Toronto - Dufferin Street?
Nearby places include Tim Hortons for coffee, Mirra's Place for Italian cuisine, and Caribbean Cuisine for another restaurant option, making it convenient to explore dining or coffee options around Swiss Chalet.
Are there financial services near Swiss Chalet at 3140 Dufferin Street?
Yes, several financial services are nearby, such as TD Canada Trust Branch and ATM, TD Bank, and Premier Tax Professionals, which can be convenient for banking before or after your meal.
Is there public transit or car rental options near Swiss Chalet Toronto - Dufferin Street?
Yes, nearby you can find Enterprise Rent-A-Car for vehicle rentals, facilitating easy transportation options to and from Swiss Chalet.
Does Swiss Chalet Toronto - Dufferin Street have a mobile app for ordering?
Yes. You can order using the Swiss Chalet mobile app available for iOS and Android for convenient online ordering and exclusive deals.