Business Details
About
Restaurant
Swiss Chalet in Toronto, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.0
230 reviews
5 stars
72
4 stars
33
3 stars
29
2 stars
14
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service and attitude of employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor food quality, leading to frustration and disappointment.
Delivery Issues
Customers frequently experienced long wait times for delivery, cold food upon arrival, and difficulties in contacting the restaurant for support.
Food Quality
While some customers praised the food, many others reported issues with undercooked or stale items, leading to a negative dining experience.
Positive Experiences
A few reviews noted excellent service from specific staff members and enjoyable meals, indicating that there are instances of good service despite the overall negative feedback.
- NJNASIRUDDIN JAHAN1 day ago1.0I had a very disappointing delivery experience from this Swiss Chalet location. My order arrived late, and the food quality was far below what I expected. The chicken was dry, the sides were cold, and overall it tasted like it had been prepared long before delivery. What made it worse is that when I contacted the restaurant about the issue, the response wasn’t helpful at all. There was no apology or effort to make things right. For the price and reputation of Swiss Chalet, this was extremely frustrating. I won’t be ordering from this location again.
- SMSujan Moktan2 days ago1.0rude customer service
- HRHeidi RagsdaleNov 17, 20255.0I can't rate the atmosphere as we had delivery, but I will say that the food arrived quickly, the order was complete, and everything was still in good shape (i.e., still warm). Like everything else, it seems like the meals are much more expensive than they were a few years ago, but other than that everything went at least as well as I expected with our order, and maybe better!
- PCPrabhakar ChinthamreddyNov 14, 20251.0People are always rude with no reason
- SSSaurabhOct 5, 20251.0Long wait time in this restaurant and workers attitude is on other level 👎🏻
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 49 Eglinton Avenue, Toronto offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Toronto - Eglinton Avenue's <a href="https://www.swisschalet.com/en/menus/delivery/store-1791/on/toronto/49-eglinton-avenue.html">delivery menu here</a>.
Does Swiss Chalet Toronto - Eglinton Avenue offer takeout?
Yes, Swiss Chalet® Toronto - Eglinton Avenue offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Toronto - Eglinton Avenue's <a href="https://www.swisschalet.com/en/menus/takeout/store-1791/on/toronto/49-eglinton-avenue.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Toronto - Eglinton Avenue?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Toronto - Eglinton Avenue offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Toronto - Eglinton Avenue?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Toronto - Eglinton Avenue <a href="https://www.swisschalet.com/en/menus/dining-room/store-1791/on/toronto/49-eglinton-avenue.html">dining room menu here</a>.
Is Swiss Chalet at 49 Eglinton Avenue in Toronto currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Toronto - Eglinton Avenue location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Toronto - Eglinton Avenue Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 49 Eglinton Avenue in Toronto is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 49 Eglinton Avenue, Toronto offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 49 Eglinton Avenue, Toronto?
Swiss Chalet Toronto - Eglinton Avenue is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.
Does Swiss Chalet at 49 Eglinton Avenue offer delivery and online ordering?
Yes, you can order delivery online via their website or mobile app, with options for curbside pickup, in-restaurant pickup, and delivery.
Can I get takeout from Swiss Chalet Toronto - Eglinton Avenue?
Yes, takeout is available and can be ordered online, through the mobile app, or by calling the restaurant directly.
Does Swiss Chalet Toronto offer any special deals or discounts?
Yes, they offer various deals including promotions, always-on offers, and family meal deals. Check their Specials & Deals page for details.
Is there a Braille menu available at Swiss Chalet located at 49 Eglinton Avenue?
Yes, every Swiss Chalet with a dining room, including this location, provides a Braille menu for accessibility.
Does the Swiss Chalet Toronto location have vegetarian or gluten-friendly options?
Yes, vegetarian and gluten-friendly options are available. Please refer to their Nutrition & Allergy Guide for details and allergen information.
What nearby dining options are available around Swiss Chalet at 49 Eglinton Avenue?
Nearby dining includes Harvey's for burgers, Rico Burrito for Mexican food, and Fox & Firkin pub. These offer variety if you're exploring the area.
Are there any nearby wellness or spa services close to Swiss Chalet in Toronto?
Yes, Eglinton MIND BODY Healing / Sara’s total spa and Sweet Apple Nail Spa are nearby for beauty and relaxation services.
What nearby entertainment spots can I visit before or after dining at Swiss Chalet 49 Eglinton Avenue?
Snakes & Lattes, a bar and cafe known for board games, and The Fox pub are nearby for entertainment to enjoy alongside your dining experience.
How can transportation or nearby services influence my visit to Swiss Chalet at 49 Eglinton Avenue?
While specific transit stations aren't listed, being in the busy Toronto - Eglinton Avenue area, the variety of nearby restaurants, spas, and shops make it convenient for a full outing including dining at Swiss Chalet.