Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 1020 Islington Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences varied significantly, with some praising staff like Tanisha and Guneet for their friendliness and attentiveness, while others reported rude and unprofessional behavior from other employees.
Food Quality
Many customers expressed dissatisfaction with the freshness and quality of the food, citing stale bread, unavailability of ingredients, and poorly made sandwiches.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary practices among staff.
Operational Issues
Frequent complaints about the toaster being broken and staff being unprepared or unavailable during operating hours were noted, leading to frustration among customers.
Inconsistent Experience
Overall customer experiences were inconsistent, with some enjoying their visits while others vowed never to return due to poor service and food quality.
LE
local Experience
Oct 27, 2025
2.0
Recently i place an online order , as soon as i reached the store, the cashier- Tanisha over their told me to cancel my online order and will get a full refund as they dont carry that dish with them and no need to worry, i did exactly as she said. In the end i had to fight to get my refund and the other order that i placed in store had 3 hair strands. It was the most pathetic experience of my life ever. Since then i have never visted that location and would advice the same. Tanisha is mostly busy on her phone and least interested in attending the customers as well
SF
Stephen Fleming
Oct 24, 2025
1.0
Service stinks and not even responsive to questions. Washrooms closed, I don’t think so, clearly a health violation just so lazy workers don’t have to clean up? Terrible Subway, if you have a choice, don’t bother. Food - vegetables clearly not fresh especially the cucumbers and lettuce. If zero was an option, I’d use it.
MH
M H
Sep 29, 2025
1.0
Apparently they had a system glitch so they couldn't process coupons, not advertised properly on the app, and the store wouldn't make any exceptions to charge the equivalent-priced item of the coupon. What's the difference to the corporation, except that they got $5 bucks more out of my pocket? They can over-ride prices all the time on the till for all kinds of reasons.
So I walk out with a $14 regular price for a basic foot-long sub? I might as well go to a proper Shawarma place with much tastier food and help local owners instead of corporation. What disappointing customer service experience. Don't go to Subway unless you are starving and no other options.
PS
Piero Saenz
Sep 27, 2025
5.0
I was totally surprise by the amount of good they gave me!
AS
Anubhav Sharma
Sep 14, 2025
5.0
Tanisha was awesome! Super friendly, quick, and made my sub just the way I like it. Definitely made the visit better 🙌
What are the operating hours of the Subway located at 1020 Islington Ave?
The Subway at 1020 Islington Ave is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 9:00 AM to 9:00 PM.
Does this Subway location offer pickup and delivery services?
Yes, this Subway offers in-store pickup and curbside pickup services.
Where is this Subway restaurant located?
It is located at 1020 Islington Ave, in Titan Plaza, Toronto, ON M8Z 6A4, Canada.
What payment options are accepted at this Subway?
This Subway accepts American Express, Discover, Mastercard, and Visa.
Does the Subway at Titan Plaza offer catering services?
Yes, the Subway at Titan Plaza provides catering services.
Can customers dine in at the Subway on Islington Ave?
Yes, customers can enjoy dine-in service at this Subway location.
What meals are served at this Subway?
This Subway location serves breakfast, lunch, and dinner.
Are there nearby places where I can relax or enjoy beauty treatments after visiting Subway?
Yes, nearby places include Blush Nail Bar and One Salon for beauty and nail care treatments, and Koala Tan Tanning Salon and Sunless Spa for tanning and skin care.
What other dining options are near Subway at Titan Plaza?
Nearby dining options include multiple other Subway restaurants, Napolitan Brick Oven Pizza, and South St. Burger for a variety of fast food and pizza choices.
Where can I find essential services near the Subway on Islington Ave?
Nearby essential services include easyfinancial Services for financial help, Loblaw Pharmacy for drugstore needs, and H&R Block for tax services.