Subway

3.1
201 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 1020 Islington Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1020 Islington Ave, Toronto, ON
M8Z 6A4, Canada

Hours

Reviews

3.1
201 reviews
5 stars
78
4 stars
25
3 stars
11
2 stars
19
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied significantly, with some praising staff like Tanisha and Guneet for their friendliness and attentiveness, while others reported rude and unprofessional behavior from other employees.

Food Quality

Many customers expressed dissatisfaction with the freshness and quality of the food, citing stale bread, unavailability of ingredients, and poorly made sandwiches.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary practices among staff.

Operational Issues

Frequent complaints about the toaster being broken and staff being unprepared or unavailable during operating hours were noted, leading to frustration among customers.

Inconsistent Experience

Overall customer experiences were inconsistent, with some enjoying their visits while others vowed never to return due to poor service and food quality.
  • LE
    local Experience
    Oct 27, 2025
    2.0
    Recently i place an online order , as soon as i reached the store, the cashier- Tanisha over their told me to cancel my online order and will get a full refund as they dont carry that dish with them and no need to worry, i did exactly as she said. In the end i had to fight to get my refund and the other order that i placed in store had 3 hair strands. It was the most pathetic experience of my life ever. Since then i have never visted that location and would advice the same. Tanisha is mostly busy on her phone and least interested in attending the customers as well
  • SF
    Stephen Fleming
    Oct 24, 2025
    1.0
    Service stinks and not even responsive to questions. Washrooms closed, I don’t think so, clearly a health violation just so lazy workers don’t have to clean up? Terrible Subway, if you have a choice, don’t bother. Food - vegetables clearly not fresh especially the cucumbers and lettuce. If zero was an option, I’d use it.
  • MH
    M H
    Sep 29, 2025
    1.0
    Apparently they had a system glitch so they couldn't process coupons, not advertised properly on the app, and the store wouldn't make any exceptions to charge the equivalent-priced item of the coupon. What's the difference to the corporation, except that they got $5 bucks more out of my pocket? They can over-ride prices all the time on the till for all kinds of reasons. So I walk out with a $14 regular price for a basic foot-long sub? I might as well go to a proper Shawarma place with much tastier food and help local owners instead of corporation. What disappointing customer service experience. Don't go to Subway unless you are starving and no other options.
  • PS
    Piero Saenz
    Sep 27, 2025
    5.0
    I was totally surprise by the amount of good they gave me!
  • AS
    Anubhav Sharma
    Sep 14, 2025
    5.0
    Tanisha was awesome! Super friendly, quick, and made my sub just the way I like it. Definitely made the visit better 🙌

Frequently Asked Questions About Subway

What are the operating hours of the Subway located at 1020 Islington Ave?

The Subway at 1020 Islington Ave is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 9:00 AM to 9:00 PM.

Does this Subway location offer pickup and delivery services?

Yes, this Subway offers in-store pickup and curbside pickup services.