Subway

3.4
262 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 1385 Lawrence Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1385 Lawrence Ave West, Toronto, ON
M6L 1A4, Canada

Hours

Reviews

3.4
262 reviews
5 stars
116
4 stars
33
3 stars
22
2 stars
14
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and attentive service from staff like Swapnil and Omkar, there were also significant complaints about rude and unprofessional behavior from some employees.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and well-prepared sandwiches, while others reported stale ingredients and poor hygiene practices.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions, which negatively impacted customer experiences.

Management Issues

Customers expressed concerns about poor management, including inadequate staffing during busy times and lack of responsiveness to customer complaints.
  • AQ
    Alyssa Quick
    Dec 23, 2025
    5.0
    The food was good, the customer service was excellent! Swapnil was super friendly and made sure everything was perfect. Definitely recommend this place!
  • LC
    Luciana Consigli
    Dec 22, 2025
    5.0
    Swepnil was so respectful and helpful. He really cared about serving me
  • RP
    Rohan Patel
    Dec 5, 2025
    1.0
    I am extremely disgusted with the experience I had at your Subway outlet. The service was not just bad. it was outright unacceptable. The staff behaved carelessly, had zero professionalism, and clearly had no interest in serving customers properly. It honestly felt like basic customer service is a foreign concept to them. The food quality was even worse. The vegetables were stale, the bread tasted old, and the sandwich was thrown together without the slightest attention to hygiene or standards. For a brand as big as Subway, this level of negligence is not just disappointing — it’s embarrassing. If this is what Subway now considers “service,” then your reputation is in serious danger. I expect immediate action, strict accountability, and a response explaining how such an outlet is even allowed to operate under your brand name. Fix this mess before more customers walk away from Subway for good.
  • IF
    Inês Flores
    Oct 6, 2025
    5.0
    Swapnil was very nice and efficient.
  • PJ
    prabh jot
    Aug 27, 2025
    5.0
    here was poojan who made a delicious veg footlong i ever ate this in my whole life. i recommend to others that visit this place.

Frequently Asked Questions About Subway

What are the opening hours of Subway at 1385 Lawrence Ave West?

This Subway restaurant is open every day from 9:00 AM to midnight.

Where is the Subway restaurant located?

The Subway is located at 1385 Lawrence Ave West, Toronto, ON, M6L 1A4, Canada.