Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 1385 Lawrence Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
While many customers praised the friendly and attentive service from staff like Swapnil and Omkar, there were also significant complaints about rude and unprofessional behavior from some employees.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and well-prepared sandwiches, while others reported stale ingredients and poor hygiene practices.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions, which negatively impacted customer experiences.
Management Issues
Customers expressed concerns about poor management, including inadequate staffing during busy times and lack of responsiveness to customer complaints.
AQ
Alyssa Quick
Dec 23, 2025
5.0
The food was good, the customer service was excellent! Swapnil was super friendly and made sure everything was perfect. Definitely recommend this place!
LC
Luciana Consigli
Dec 22, 2025
5.0
Swepnil was so respectful and helpful. He really cared about serving me
RP
Rohan Patel
Dec 5, 2025
1.0
I am extremely disgusted with the experience I had at your Subway outlet. The service was not just bad. it was outright unacceptable. The staff behaved carelessly, had zero professionalism, and clearly had no interest in serving customers properly. It honestly felt like basic customer service is a foreign concept to them.
The food quality was even worse. The vegetables were stale, the bread tasted old, and the sandwich was thrown together without the slightest attention to hygiene or standards. For a brand as big as Subway, this level of negligence is not just disappointing — it’s embarrassing.
If this is what Subway now considers “service,” then your reputation is in serious danger. I expect immediate action, strict accountability, and a response explaining how such an outlet is even allowed to operate under your brand name.
Fix this mess before more customers walk away from Subway for good.
IF
Inês Flores
Oct 6, 2025
5.0
Swapnil was very nice and efficient.
PJ
prabh jot
Aug 27, 2025
5.0
here was poojan who made a delicious veg footlong i ever ate this in my whole life. i recommend to others that visit this place.
What are the opening hours of Subway at 1385 Lawrence Ave West?
This Subway restaurant is open every day from 9:00 AM to midnight.
Where is the Subway restaurant located?
The Subway is located at 1385 Lawrence Ave West, Toronto, ON, M6L 1A4, Canada.
What types of meals are served at this Subway location?
They serve breakfast, lunch, and dinner at this Subway location.
How can I order food from Subway at 1385 Lawrence Ave West?
You can order food quickly and easily using the Subway app or online through their website, or visit in-person for dine-in, curbside pickup, or delivery options.
What payment options does Subway at 1385 Lawrence Ave West accept?
Subway accepts American Express, Discover, MasterCard, and Visa payment methods.
Does Subway at 1385 Lawrence Ave West offer catering services?
Yes, they offer catering services to help with your catering needs.
Is there dine-in seating available at Subway on Lawrence Ave West?
Yes, this Subway location serves dine-in customers along with takeout options.
What nearby places can I visit before or after dining at Subway on Lawrence Ave West?
Nearby places include Flame Lounge, Flame Bar and Grill for a bar and dining experience, Baskin-Robbins for ice cream and desserts, and Mr Jerk for Caribbean cuisine.
Are there any banks or ATMs near Subway at 1385 Lawrence Ave West?
Yes, Scotiabank branches and ATMs are located nearby for your banking needs.
Can I combine a visit to Subway with some shopping in the area?
Absolutely! Nearby retail stores include Payless ShoeSource for shoes, Purple Moose Weed Store Toronto for cannabis products, and chatr Mobile for mobile phones and telecommunications services.