Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 696 St Clair Ave W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on staff behavior is mixed; some customers report rude and unprofessional service, while others praise friendly and helpful staff.
Food Quality
Food quality is generally good, with fresh ingredients noted, but there are complaints about stale bread and missing items in orders.
Cleanliness
The restaurant is often described as clean, but there are serious concerns about the cleanliness of the fountain drink machine.
Order Accuracy
There are frequent issues with order accuracy, including missing ingredients and incorrect orders, leading to customer frustration.
Staffing Issues
Customers report long wait times due to insufficient staffing, especially during peak hours.
AS
Anuj Singla
Sep 21, 2025
1.0
Ordered a Veggie pattie footlong online. Order accepted and paid for. Drove 6 km to the store and parked in a paid parking as there's no free parking near the store, only to be told on arrival that they don't have any veggie patty.
On top of that, the server had no clue how to refund the order and kept me waiting for another 20 minutes to figure out how to refund.