About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 3324 Keele Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.2
566 reviews
5 stars
412
4 stars
41
3 stars
27
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted unprofessional and rude behavior from some employees.
Food Quality
There are positive remarks about fresh ingredients and well-made sandwiches, but some customers reported issues with food freshness and quality, leading to dissatisfaction.
Cleanliness
The establishment is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Order Fulfillment
Several customers experienced issues with order accuracy and staff responsiveness, indicating a need for improvement in service consistency.
Atmosphere
The atmosphere is often described as pleasant and welcoming, enhancing the overall dining experience for many customers.
- G2Gdot 2shifty5 days ago5.0Very good and not noisy would recommend to come
- YOYogesh OjhaNov 14, 20255.0Really nice place to visit with calm environment, clean place and outstanding customer service ..also Bread and vegetables are always fresh whenever i visit .. Must visit ☺️👍
- PVPritesh VaniyaNov 14, 20255.0Good Food Great Service 👍🏽👉🏽
- DPDamian PilukOct 31, 20255.0Clean and friendly service love coming here thanks for the amazing subs last night!!!
- SKsimranjeet kaurOct 28, 20251.0Unprofessional and discourteous service received during an order pickup at this location. This is the second time I have had a negative experience at this particular store, both times (i was here few weeks ago for my subway bowl) due to a complete lack of basic customer service standards. Upon arriving for the pickup, I interacted with two female employees (of Indian ethnicity). During the wait time, one employee requested that I retrieve a Gatorade from the freezer. The request was made in a commanding tone, completely lacking any basic politeness such as "please" or a polite tone of voice. The situation worsened upon receiving the completed order. I asked the employee about the Gatorade mentioned earlier, only to be told it was for a different customer's order. When questioned about the confusion, the employee offered an entirely unacceptable and unprofessional defense, stating that "Uber people handover the drinks to me." This response is concerning on two fronts: It implies that a delivery driver is responsible for packing and verifying the internal components of the order, which is a core duty of the restaurant staff. It dismisses accountability and suggests that any miscommunication is the driver's responsibility. The employee’s overall demeanor, combined with this justification, demonstrated zero professionalism. Simple expressions like "sorry," "thank you," or "excuse me" were noticeably absent throughout the entire interaction. I felt the employee was highly dismissive and that their conduct was borderline harassing, possibly because I was present in the role of a delivery driver. The consistently poor customer service at this location regrettably stands in stark contrast to the high standards typically maintained by Subway. I strongly recommend immediate staff retraining focusing on basic customer courtesy, professional communication, and standard order fulfillment procedures for delivery services. I regret having chosen this location twice and will be avoiding it moving forward.
Frequently Asked Questions About Subway
Where is Subway located in Toronto?
Subway is located at 3324 Keele Street, Sheppard-Keele Plaza, Toronto, ON M3M 2H7, Canada.
What are the operating hours of Subway at Sheppard-Keele Plaza?
Subway is open Monday to Friday from 8:00 AM to midnight, and Saturday and Sunday from 9:00 AM to midnight.
What meals does Subway at this location serve?
Subway serves breakfast, lunch, and dinner at this location.
What types of payment are accepted at this Subway restaurant?
Subway accepts American Express, Discover, MasterCard, and Visa credit cards as payment options.
Can I order Subway online or through an app?
Yes, you can order Subway easily online or through their app for quick and convenient pickup or delivery.
Does Subway at Sheppard-Keele Plaza offer catering services?
Yes, Subway offers catering services and can assist with your catering needs.
Is dine-in available at this Subway location?
Yes, this Subway restaurant offers dine-in options for customers.
How can Royal Travels nearby Subway help me before or after my meal?
Royal Travels, located nearby, can assist you with travel planning and bookings before or after enjoying your meal at Subway.
What nearby fitness options are available around Subway at Keele Street?
Downsview Muay Thai, a nearby gym offering boxing classes, is conveniently located close to Subway for your fitness needs before or after dining.
Are there other dining options close to Subway at Sheppard-Keele Plaza?
Yes, nearby dining options include A&W for burgers, Church Texas Chicken for fast food chicken, and Vaikha Indian Restaurant for Indian cuisine.