⭐☆☆☆☆
I had an extremely disappointing experience at this Subway location. I placed an online order for three footlong sandwiches and arrived before they were prepared. From the start, the employee was unwelcoming, avoided eye contact, did not greet us, and was not wearing a name tag. I politely requested customizations, including veggie patties toasted separately, extra vegetables, extra sauce, and three pickles on one sandwich. Despite repeated polite requests, he ignored instructions, handled the food aggressively, and made the sandwiches incorrectly.
The situation worsened when the employee made an offensive and inappropriate comment, asking if we were homeless. After this, he refused to hand over the sandwiches properly, ripped the receipt, and ignored our requests to speak with someone in charge, claiming he was the manager while refusing to provide further assistance. Throughout the interaction, we remained polite and even tipped him.
Overall, the service was completely unprofessional, the food was poorly prepared, and the experience was extremely upsetting. I strongly urge management to review staff behavior and provide proper training to ensure this never happens to other customers.