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Subway

3.3
(301 reviews)

Business Details

15A Finch Ave W, Toronto, ON
M2N 7K4, Canada
(416) 224-9270
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 15A Finch Ave W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15A Finch Ave W, Toronto, ON
M2N 7K4, Canada

Hours

Reviews

3.3
301 reviews
5 stars
103
4 stars
66
3 stars
31
2 stars
18
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness from staff and failure to follow order instructions.

Food Quality

Customers frequently reported issues with food quality, including stale bread, incorrect orders, and lack of fresh ingredients.

Staff Performance

While some employees received praise for their service, others were criticized for being unprofessional and inattentive.

Order Accuracy

Many customers experienced problems with online orders, including missing toppings and incorrect sandwich preparations.

Cleanliness

Several reviews mentioned concerns about hygiene and cleanliness standards at the location.
  • AS
    A S
    Feb 24, 2026
    4.0
    Honestly, for a Subway, this is pretty much as good as it's gonna get. Decently generous with the toppings, and they don't give you the stink-eye if asking for a few more cucumbers or green peppers worth 4 cents. By definition, a subway cannot be more than 4/5 stars. 4 stars it is. (Also expect very weird customers to make it awkward)
  • CL
    Cindy Lee
    Feb 14, 2026
    1.0
    Went there to pick up my order but realized that it wasn't ready even after 5 minutes the scheduled pick up time. Then the worker started chatting jibberish with another customer and I had to wait for another 30 minutes for my order. No apologies for the delay and he was very rude. Will never come back here again. The place is full of homeless people and it seems the employees here would rather play games than actually work at all.
  • NM
    Nourah mazhar
    Feb 9, 2026
    1.0
    I ordered with uber from this branch. Asked for spinach and Canadian cheddar in my tuna sandwich, and asked for steak & cheese both toasted . What I got was not toasted and no spinach or cheese. We called soon after and got no apologies the person answered was the person made it he lied said that he did and was rude saying yeah you can go leave a bad review so here I am.
  • KK
    Kay Kay
    Jan 30, 2026
    5.0
    Poonam is the best, she makes us the sandwiches at subway! She definitely deserves a raise. 🥰 She’s so nice and we always come back because of her. ☺️
  • KS
    Krish Shah
    Jan 15, 2026
    1.0
    ⭐☆☆☆☆ I had an extremely disappointing experience at this Subway location. I placed an online order for three footlong sandwiches and arrived before they were prepared. From the start, the employee was unwelcoming, avoided eye contact, did not greet us, and was not wearing a name tag. I politely requested customizations, including veggie patties toasted separately, extra vegetables, extra sauce, and three pickles on one sandwich. Despite repeated polite requests, he ignored instructions, handled the food aggressively, and made the sandwiches incorrectly. The situation worsened when the employee made an offensive and inappropriate comment, asking if we were homeless. After this, he refused to hand over the sandwiches properly, ripped the receipt, and ignored our requests to speak with someone in charge, claiming he was the manager while refusing to provide further assistance. Throughout the interaction, we remained polite and even tipped him. Overall, the service was completely unprofessional, the food was poorly prepared, and the experience was extremely upsetting. I strongly urge management to review staff behavior and provide proper training to ensure this never happens to other customers.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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