Subway

3.6
371 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 290 The West Mall brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
290 The West Mall, Toronto, ON
M8X 1E9, Canada

Hours

Reviews

3.6
371 reviews
5 stars
159
4 stars
74
3 stars
41
2 stars
17
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest Subway locations they have visited.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and attentive, others were reported as rude and unprofessional.

Food Freshness

Several reviews mentioned issues with the freshness of ingredients, particularly vegetables, with some customers experiencing food-related illnesses.

Pricing Issues

Customers expressed dissatisfaction with higher prices compared to other Subway locations, along with complaints about poor portion sizes.

Service Speed

There were multiple complaints about slow service, particularly during busy hours, leading to long wait times for orders.
  • LH
    Leslie Hamilton
    Nov 7, 2025
    1.0
    Called in after leaving and stated my meatballs were not cooked. I bit into it and it was wet, clearly something was wrong. I then got told they are fully cooked and the temps were correct. I was later told someone else just got the same batch of meatballs and everything is good. I asked the worker to cut a meatball now and they confirmed it was pink - these are not cooked. I simply asked if I could get a different sub on my lunch break and was told the owner would need to be asked. That’s crazy, it should be a 100% yes on the spot. I will now go back later for a full refund. Lost my business. Not worth getting sick over.
  • DP
    Darsh Pai
    Oct 17, 2025
    4.0
    I love way. and the person!
  • MN
    mn N
    Oct 6, 2025
    4.0
    This Subway location was cleaner than others I’ve visited. The staff member working that day was very friendly. The ingredients were well-organized, and the tables were spotless.
  • SZ
    Syl Zda
    Sep 19, 2025
    1.0
    One lady has worked there forever and still can't put toppings across the entire sub, only 2/3 of the way.
  • EH
    Eduardo The hateful
    Sep 9, 2025
    1.0
    taste is different backthen and staff are not friendly.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 290 The West Mall, Unit 15-C, Toronto, ON, M8X 1E9, Canada.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner meals.