Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 290 The West Mall brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest Subway locations they have visited.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and attentive, others were reported as rude and unprofessional.
Food Freshness
Several reviews mentioned issues with the freshness of ingredients, particularly vegetables, with some customers experiencing food-related illnesses.
Pricing Issues
Customers expressed dissatisfaction with higher prices compared to other Subway locations, along with complaints about poor portion sizes.
Service Speed
There were multiple complaints about slow service, particularly during busy hours, leading to long wait times for orders.
LH
Leslie Hamilton
Nov 7, 2025
1.0
Called in after leaving and stated my meatballs were not cooked. I bit into it and it was wet, clearly something was wrong. I then got told they are fully cooked and the temps were correct. I was later told someone else just got the same batch of meatballs and everything is good.
I asked the worker to cut a meatball now and they confirmed it was pink - these are not cooked. I simply asked if I could get a different sub on my lunch break and was told the owner would need to be asked. That’s crazy, it should be a 100% yes on the spot. I will now go back later for a full refund. Lost my business. Not worth getting sick over.
DP
Darsh Pai
Oct 17, 2025
4.0
I love way. and the person!
MN
mn N
Oct 6, 2025
4.0
This Subway location was cleaner than others I’ve visited.
The staff member working that day was very friendly.
The ingredients were well-organized, and the tables were spotless.
SZ
Syl Zda
Sep 19, 2025
1.0
One lady has worked there forever and still can't put toppings across the entire sub, only 2/3 of the way.
EH
Eduardo The hateful
Sep 9, 2025
1.0
taste is different backthen and staff are not friendly.
The Subway restaurant is located at 290 The West Mall, Unit 15-C, Toronto, ON, M8X 1E9, Canada.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner meals.
What are the payment options accepted at this Subway location?
This Subway accepts American Express, Discover, Mastercard, and Visa credit cards.
Does this Subway offer catering services?
Yes, this Subway provides catering services to meet your needs.
How can I place an order at this Subway restaurant?
You can order conveniently through the Subway app or online via their menu website.
Does this Subway have options for pickup or delivery?
This Subway offers in-store pickup, and you can also order for delivery.
What are the business hours of this Subway location?
This Subway location operates 24 hours a day, every day of the week.
What are some nearby places to this Subway restaurant that I can visit?
Nearby places include Dollar Topia (a discount and hardware store), Kaiju Games Ltd (a casino), and Glen Cade Pharmacy & Home Health Care.
Can I visit a nearby bank after dining at Subway?
Yes, RBC Royal Bank is located nearby if you need banking or financial advisory services.
Are there wellness services close to Subway where I can go after my meal?
Yes, there are several wellness places nearby such as Life Hearing Solutions Etobicoke, West Mall Dental Group, Lifestream Medical Centre, and Acupuncture & Massage Healing Centre.