Subway

3.7
262 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 1763 Eglinton Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1763 Eglinton Ave West, Toronto, ON
M6E 2H7, Canada

Hours

Reviews

3.7
262 reviews
5 stars
123
4 stars
52
3 stars
25
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Quality

Customers frequently complained about the quality of food, including cold sandwiches, insufficient toppings, and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, many others reported negative experiences with rude and unhelpful employees.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, with reports of dirty counters and unsanitary food handling practices.

Online Orders

Many customers expressed dissatisfaction with online orders, citing missing items and poor quality compared to in-store experiences.
  • JS
    Jasin Shkurti
    Dec 27, 2025
    1.0
    I’m writing regarding order #437A3781-8E from the Subway location at 1763 Eglinton Ave West, Toronto. While my order was being prepared, the employee was watching videos on his phone, barely paying attention, and was rude when handling the order. As a result, multiple clear instructions were ignored. The sandwiches were ordered grilled and toasted. They arrived cold and not grilled or toasted. I also clearly requested “don’t make it heavy with tuna”, yet the tuna sandwich was overloaded to the point of being messy and barely edible. This was not an accident — it was a lack of attention and professionalism.
  • SK
    sahil kakkar
    Dec 16, 2025
    5.0
    Staff is very friendly and accomadating
  • CB
    Chloe Bradshaw
    Nov 14, 2025
    5.0
    I recently ordered a flatbread sub from the Subway at Lawrence and Keele through Uber Eats. Unfortunately, it arrived with just one layer of meat and one layer of cheese—no vegetables at all. Easily the worst Subway sandwich I’ve ever received. I understand that this might be due to the online ordering process, but honestly, online orders should be treated with the same care and attention as in-store customers. The next time I receive a sandwich like this, I will personally bring it back. Customers ordering online deserve the same quality and service as those dining in.
  • AZ
    Amir Zahiri
    Oct 26, 2025
    5.0
    Good service
  • CG
    Carol “Denice Grant”
    Sep 12, 2025
    5.0
    Ordered flat bread sub which I’ve ordered several times from subway location Lawrence and Keele. This sandwich was dressed with 1 layer of meat and 1 layer of cheese no vegetables, the worce sandwich from subway I have ever received…..! I believe it due to ordering on Uber. If I’m store this wouldn’t have happened they could never make a sandwich for a customer in store. But you should make your sandwiches for customers as if they were in store. Start treating customers who order online as if they are in store. Next time I order and get a sandwich like this one I will personally bring it back..!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1763 Eglinton Ave West, Toronto, ON, M6E 2H7, Canada.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner meals.