Subway

3.6
325 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 900 Dufferin St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
900 Dufferin St, Toronto, ON
M6H 4A9, Canada

Hours

Reviews

3.6
325 reviews
5 stars
132
4 stars
73
3 stars
37
2 stars
16
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly an older male employee, leading to a negative customer experience.

Food Quality

Customers reported issues with food freshness, including stale bread and spoiled vegetables, contributing to dissatisfaction with their meals.

Order Accuracy

Several customers experienced problems with incorrect orders, missing items, and inadequate portion sizes, which further frustrated their dining experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and unwashed hands of staff, raising health concerns.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with friendly staff and fresh food, indicating inconsistency in service quality.
  • SC
    Sarah Coxwell
    Nov 7, 2025
    5.0
    this is such a great place
  • SM
    Suhas Manoj
    Nov 6, 2025
    5.0
    Great food but not a good customer service though
  • KI
    Kaija Inkinen
    Oct 26, 2025
    2.0
    The person who made my sandwich didn't ask me if I wanted cheese, and if so what kind. They just slapped some unknown white cheese on it before it went in the toaster without me seeing. Not great if your customer has an allergy or other dietary restrictions. Then strangely, unlike any other Subway I've been to in the last 20 years, they microwaved the chicken separately from the sandwich in the toaster. This left the chicken mushy and flavorless. When I saw that the bread (after it was taken out of the toaster) had cheese on it I complained saying "You never asked me about cheese, the person making the sandwich sighed and seemed annoyed that I brought it up. They asked if they should redo it, but I just wanted to get my food and leave so I said not to bother. When they rung up the sandwich, they didn't ask if I wanted a drink or cookie with it. I chose not to order them as I didn't want to give them any more of my money, and will not return.
  • SS
    Simar Singh
    Sep 29, 2025
    5.0
    Nice customer service thanks man
  • SG
    Shagun garg
    Sep 10, 2025
    1.0
    There was a old guy who was super rude and was putting very less toppings and sauces, honestly my sub was so dry I felt like I am eating just bread and veggies. If I am paying full price for the sub then why should I comprise with taste. I was not able to finish my whole sub and throw it in dustbin in the end it was so bad. I have never faced this type of service from subway before. Highly disappointed ☹️ with service of the rude man

Frequently Asked Questions About Subway

Where is Subway at Dufferin Mall located?

Subway is located at 900 Dufferin St, Unit #0074, Toronto, ON M6H 4A9, inside Dufferin Mall.

What are the operating hours of Subway at Dufferin Mall?

Subway is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.