Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 900 Dufferin St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly an older male employee, leading to a negative customer experience.
Food Quality
Customers reported issues with food freshness, including stale bread and spoiled vegetables, contributing to dissatisfaction with their meals.
Order Accuracy
Several customers experienced problems with incorrect orders, missing items, and inadequate portion sizes, which further frustrated their dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and unwashed hands of staff, raising health concerns.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with friendly staff and fresh food, indicating inconsistency in service quality.
SC
Sarah Coxwell
Nov 7, 2025
5.0
this is such a great place
SM
Suhas Manoj
Nov 6, 2025
5.0
Great food but not a good customer service though
KI
Kaija Inkinen
Oct 26, 2025
2.0
The person who made my sandwich didn't ask me if I wanted cheese, and if so what kind. They just slapped some unknown white cheese on it before it went in the toaster without me seeing. Not great if your customer has an allergy or other dietary restrictions.
Then strangely, unlike any other Subway I've been to in the last 20 years, they microwaved the chicken separately from the sandwich in the toaster. This left the chicken mushy and flavorless.
When I saw that the bread (after it was taken out of the toaster) had cheese on it I complained saying "You never asked me about cheese, the person making the sandwich sighed and seemed annoyed that I brought it up. They asked if they should redo it, but I just wanted to get my food and leave so I said not to bother.
When they rung up the sandwich, they didn't ask if I wanted a drink or cookie with it. I chose not to order them as I didn't want to give them any more of my money, and will not return.
SS
Simar Singh
Sep 29, 2025
5.0
Nice customer service thanks man
SG
Shagun garg
Sep 10, 2025
1.0
There was a old guy who was super rude and was putting very less toppings and sauces, honestly my sub was so dry I felt like I am eating just bread and veggies. If I am paying full price for the sub then why should I comprise with taste. I was not able to finish my whole sub and throw it in dustbin in the end it was so bad. I have never faced this type of service from subway before. Highly disappointed ☹️ with service of the rude man
Subway is located at 900 Dufferin St, Unit #0074, Toronto, ON M6H 4A9, inside Dufferin Mall.
What are the operating hours of Subway at Dufferin Mall?
Subway is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sunday.
Does Subway at Dufferin Mall offer in-store pickup?
Yes, Subway offers in-store pickup service.
Can I order catering from Subway at Dufferin Mall?
Yes, Subway at Dufferin Mall offers catering services.
What payment methods does Subway accept at Dufferin Mall?
Subway accepts American Express, Discover, Mastercard, and Visa payments.
What meals are served at Subway in Dufferin Mall?
Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for Subway at Dufferin Mall?
You can view the menu and place online orders at https://subway.com/en-ca/restaurant/36892-0/menu
Are there any clothing stores near Subway at Dufferin Mall?
Yes, nearby clothing stores include Bluenotes, Smart Set, Urban Planet, Suzy Shier, Gap Factory, and Banana Republic Factory, all located within Dufferin Mall.
What other restaurants can I visit near Subway at Dufferin Mall?
Nearby restaurants include Villa Madina (Mediterranean/Middle Eastern), Thai Express (Thai cuisine), Cultures (health food and smoothie bar), and Pizza Pizza (pizza restaurant), all within Dufferin Mall.
Where can I find key and lock services near Subway at Dufferin Mall?
Minute Key is a nearby key and locksmith service located within Dufferin Mall, convenient if you need assistance before or after your Subway visit.