Subway

3.3
387 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 228 Queens Quay West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
228 Queens Quay West, Toronto, ON
M5J 2X1, Canada

Hours

Reviews

3.3
387 reviews
5 stars
133
4 stars
74
3 stars
52
2 stars
21
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers' needs.

Inventory Issues

Many customers expressed frustration over the lack of available menu items, including bread and toppings, indicating poor inventory management.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, including dirty tables and out-of-service washrooms, raising concerns about hygiene standards.

Service Speed

Customers frequently complained about slow service, often due to insufficient staffing during busy hours.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported stale bread and poorly made sandwiches.
  • SS
    SafetyCab
    Nov 16, 2025
    1.0
    Öffnungszeiten am Sonntag falsch.
  • SS
    Sridaya Srivatsan
    Nov 1, 2025
    2.0
    Nothing was available everything was running out it's only 6 pm... Very disappointing
  • DJ
    Dan Jacobs
    Oct 27, 2025
    3.0
    Sandwich was good, but very poor inventory management. Out of spinach, and at least two drinks on the fountain pop machine we're out of syrup.
  • KK
    karmjeet khaira
    Oct 24, 2025
    1.0
    Friday October 24, 2025. The girl working there was insultin mode, showing no smile, no thanks, and no please. She was not happy for some reason. She is in the wrong profession.
  • MK
    Mandy Kozlov
    Oct 4, 2025
    1.0
    There’s one guy doing 15 people’s orders and we ordered online and it took 30 mins. Bathrooms are “”out of service””

Frequently Asked Questions About Subway

Where is Subway located at Queens Quay West?

Subway is located at 228 Queens Quay West, Unit 1, Toronto, ON, M5J 2X1, Canada.

What are the opening hours for Subway at 228 Queens Quay West?

Subway is open daily from 9:00 AM to 10:00 PM.