Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 228 Queens Quay West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and attentive service from staff members like Mandeep and Prabh, while others reported poor service and rudeness from some employees.
Food Quality
Several reviews highlighted the freshness and taste of the sandwiches, but there were also complaints about stale bread and poor inventory management.
Cleanliness and Facilities
Customers expressed dissatisfaction with the cleanliness of the restaurant and the unavailability of restrooms, which negatively impacted their experience.
Staffing Issues
Multiple reviews noted that the location is often understaffed, leading to long wait times and inadequate service during busy hours.
JS
Jiya Suthar
1 day ago
5.0
I always visit this subway, its closure to my place, employees are so kind always. The food feels fresh everytime.
Arshleen provided us satisfactory service todayyy, definitely will be my go to place.
MS
Manpreet Singh
Jan 4, 2026
5.0
Just finished a footlongg and it hit the spot Everything was incredibly freshh the bread was soft and the veggies were fresh It’s the perfect go to when you want a huge meal that doesn't leave you feeling sluggish 5/5 stars for freshness Thanks Arshleen.
SG
Shreyaan Ghosh
Jan 3, 2026
5.0
Excellent service from Mandeep, she was very knowledgeable about the products and deals going on and helped me get my order in superbly!!!
GU
Gautham Uday
Dec 28, 2025
5.0
Prabh is a great sandwich artist and very helpful and friendly which is such a refreshing experience in fastfood. Also best quality subway I've been too. I wouldn't leave a review otherwise
LR
Louay Rifai
Dec 21, 2025
2.0
Currently there’s new management that’s taken over. There’s a promo special on that I feel like is just a bait and switch. Twice this week I’ve had issues with the staff on the deal.
Experience 1: ordered 2 foot longs and the employee rings me up at full price for both (instead of BOGO $2. When I mentioned this to her she says “we don’t give the discount unless you say it, why would we lose money automatically?”
Experience 2: same order and the employee had no idea about the deal, when I showed her the sign outside, she states “sorry, don’t know about it”. It wasn’t until I asked her to call the manager that she finally called and asked.
If the promo is a way for new management to bring in business, their employees should be trained accordingly.
Subway is located at 228 Queens Quay West, Unit 1, Toronto, ON, M5J 2X1, Canada.
What are the opening hours for Subway at 228 Queens Quay West?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway offer pickup and delivery services?
Yes, Subway offers in-store pickup as a convenient way to get your order.
Can I see Subway's menu before ordering?
Yes, you can view the menu online by visiting https://www.subway.com/en-CA/MenuNutrition/Menu.
Is Subway at 228 Queens Quay West open for breakfast, lunch, and dinner?
Yes, Subway serves breakfast, lunch, and dinner at this location.
What payment options are accepted at Subway on Queens Quay West?
Subway accepts American Express, Discover, MasterCard, and Visa payments.
Does Subway provide catering services?
While this Subway location does not list catering services as available, it offers a variety of ordering options and can assist with your catering needs.
Is there a dine-in option available at Subway?
Yes, this Subway location offers dine-in seating for customers.
What nearby places can I visit around Subway at 228 Queens Quay West?
Nearby you can visit Iron Rose Tea Gallery to enjoy a variety of teas, Vineyards Estate Wines for wine selections, and The Wine Shop for wine and liquor purchases.
How can nearby places like Walmart Grocery Pickup and Penguin Fresh be useful when visiting Subway?
You can conveniently combine your meal at Subway with grocery pickup at Walmart Grocery Pickup or send and receive packages via Penguin Fresh, making your visit efficient and multitasking.
Are there services related to home or health near Subway at 228 Queens Quay West?
Yes, nearby businesses include Couture Vision for optometry and eyewear and AC & Furnace Depot providing HVAC services with 24/7 emergency support.