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Subway

3.2
(172 reviews)

Business Details

365 Eglinton Ave West, Toronto, ON
M5N 1A3, Canada
(416) 901-1094
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 365 Eglinton Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
365 Eglinton Ave West, Toronto, ON
M5N 1A3, Canada

Hours

Reviews

3.2
172 reviews
5 stars
80
4 stars
13
3 stars
8
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and unresponsive management.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing toppings, incorrect ingredients, and overall dissatisfaction with portion sizes.

Food Quality

Several customers complained about the freshness and quality of the food, mentioning stale bread and insufficient ingredients.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.

Pricing Concerns

Multiple reviews mentioned feeling overcharged for the quality and quantity of food received, suggesting a perception of poor value.
  • RR
    Rhett
    Feb 11, 2026
    5.0
    The request was handled according to the instructions.
  • VS
    Vince Silvestre
    Feb 5, 2026
    5.0
    Kind staff
  • DS
    daveid saloot
    Feb 5, 2026
    5.0
    Very hospitable staff
  • FC
    Foodie Care
    Jan 24, 2026
    1.0
    PLEASE AVOID THIS SUBWAY! I had a really disappointing experience with this location. I placed an order through the app at around 11:45am while I was at work, but the app automatically selected a different Subway location near my home, which was about a 1.5 hr drive from where I was at the time. I noticed the mistake immediately after payment and tried to cancel, but there was no cancel option in the app. I called the store right away and had to call three times before someone answered. I was told the order was already made and couldn’t be cancelled. I rushed to pick it up as soon as I could, but by the time I got there, it was already around 3:00pm, so the food was no longer fresh. On top of that, the sandwich was not made according to my app selections. Ingredients I removed (pepper, cucumbers, onions, etc.) were still included, and the portion size was extremely small. I also requested extra lettuce and spinach, but only received a few leaves. Overall, the service and order accuracy were very disappointing.
  • BB
    Ben
    Dec 15, 2025
    2.0
    Many issues with the service here. First, there’s only one person making subs, during a lunch rush of only 10 people, it takes nearly 25 minutes to get though everyone. Second, the worker doesn’t follow through on the promises of offers in the store. There was a huge poster beside that cookies that said “free cookie with ANY sub purchase for students” then in fine print “student id required, limited time only” Nowhere, did it say, “you must order in store” I ordered my sub online for the exact same price just so I could get it earlier because of how slow it is there, and he refused to give me and my peers the offer, even though it didn’t have any exclusions listed. The worker even said “I’ll show you where it says that” then once he failed to show me since it wasn’t listed, he denied it anyway

Frequently Asked Questions About Subway

Where is the Subway located at 365 Eglinton Ave West?

The Subway is located on the Main Floor at 365 Eglinton Ave West, Toronto, ON M5N 1A3, Canada.

What are the operating hours for this Subway location?

This Subway location is open 24 hours a day, every day of the week.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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