Subway

3.2
158 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 365 Eglinton Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
365 Eglinton Ave West, Toronto, ON
M5N 1A3, Canada

Hours

Reviews

3.2
158 reviews
5 stars
73
4 stars
12
3 stars
8
2 stars
9
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving stale bread, limited toppings, and overall poor food quality, leading to dissatisfaction.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of responsiveness.

Value for Money

Customers frequently mentioned feeling overcharged for the quality and quantity of food received, with complaints about stingy portions and high prices.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality may vary.

Cleanliness and Atmosphere

A few reviews noted that the location was clean and had a pleasant atmosphere, contributing positively to some customers' experiences.
  • OO
    O
    Oct 6, 2025
    1.0
    So you guys serving STALE cookies now? Why?? This isn’t the first time I had this issue and I paid for this too. It’s rock hard. Why?? So much for freshness and do you guys not bake daily anymore? Guess not. Also getting cheap on the sauces and toppings I see? I saw another person also complaining below when I noticed too myself
  • KA
    Katrina Ariss
    Oct 2, 2025
    1.0
    Would give zero stars for this location if I could. Do NOT waste your money here. Every time I’ve ordered, they give absolutely NO toppings and no sauce. Literally lettuce and one pickle. They always forget toppings and when they do put something, it’s the tiniest amount. They’re cheap and it’s ridiculous to pay the same prices for less than HALF the amount Subway is supposed to give. This is how my sub came. I got every topping except for tomato. You do the math.
  • RB
    Ryan Braungart
    Sep 18, 2025
    2.0
    The employee was extremely rude limiting How much you Could add veggie wise would not go to this location again very poor quality service wanted to charge me extra. I’ve never heard of such a policy.
  • KB
    Kathleen Baker
    Sep 6, 2025
    5.0
    Staff is friendly.
  • JJ
    Jordan J
    Jul 26, 2025
    5.0
    This subway is amazing, best service I've had at Subway in Years! Ordered $4 nachos and 2 cookies 🍪

Frequently Asked Questions About Subway

Where is the Subway located at 365 Eglinton Ave West?

The Subway is located on the Main Floor at 365 Eglinton Ave West, Toronto, ON M5N 1A3, Canada.

What are the operating hours for this Subway location?

This Subway location is open 24 hours a day, every day of the week.