Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 26 William Kitchen Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers praised the freshness and taste of the sandwiches, though some reported issues with stale bread and portion sizes.
Service
Overall, the service was frequently described as friendly and professional, with specific employees receiving high praise for their dedication.
Cleanliness
The establishment was noted for its cleanliness and well-maintained environment.
Order Issues
Several customers experienced problems with order accuracy, including incorrect billing and refusal to accept coupons.
BB
B B
4 days ago
1.0
The service I was given tonight has been one of the worst I have even experienced..
First the Lady working would not honour the Subway coupon I tried to use….. so I still decided to purchase the subs..
Then the attitude the lady had while making my subs was next level.. literally slapping down the cheese with attitude.. not even spreading it out… then when I asked for “little “ amount of toppings, she literally put 3x the normal amount… totally unprofessional and childish behaviour…
Then she half cut through each sub and I said respectfully “ can you please cut fully through my subs, I’m the only customer in here. You don’t need to rush “ she refused!!!!! Saying she already cut them!!!! Wow!!!!!
The owner needs to do something.. The owner needs to respond to my review and honour the Buy 2 Footlongs get the 3rd Free deal!!!!
I know you through being a loyal customer at your multiple Restaurants… I will mention your other Subway location if you don’t correct this ..
I will hold off calling head office out of previous great customer service… But today was unacceptable!!!!!!
Photo bellow is my “cut” subs… Tuna on left.. Meatball on right!!!!
KE
Kelyas ebrahimi
Feb 19, 2026
1.0
Absolute horrific of an experience worse staff I’ve encountered ordered 2 times both times I was refused the order and asked to order again didn’t give me the order wrong order was given to me and overall a horrible experience never in my life have I experienced this level of unprofessionalism I would give 0 stat if i could unfortunately I cannot I am Never going there ever again
TJ
Trissi Jeyathevan
Feb 14, 2026
1.0
I placed an online order for two sandwiches, and the estimated preparation time was 25 minutes. I arrived slightly before the scheduled pickup time, only to find that my order hadn’t even been started yet.
When I tried to sort things out, the staff was unhelpful and difficult to work with. Although I couldn’t access the phone number confirmation on my account, I had the order number and the order confirmation screen open in the app I used to place the order. Despite this, the situation wasn’t handled professionally.
Online ordering is supposed to be convenient and save time, but this experience was extremely disappointing and frustrating. I hope the management takes steps to improve their process and customer service.
JC
Jumana Ch
Feb 6, 2026
5.0
Clean location, the server Nancy was very nice
JZ
J Z
Jan 30, 2026
5.0
The employees were very professional and the sub was very well prepared!
The Subway restaurant is located at 26 William Kitchen Road, Unit G3, in Kennedy Commons Shopping Centre, Toronto, ON M1P 5B7, Canada.
What are the operating hours of this Subway location?
The Subway is open Monday to Saturday from 9:00 AM to 12:00 AM, and on Sunday from 10:00 AM to 11:00 PM.
What meal services does this Subway offer?
This Subway offers breakfast, lunch, and dinner service.
Can I order online or pick up my order at this Subway?
Yes, you can order online through their menu website and opt for in-store pickup at this location.
Does this Subway restaurant offer catering services?
Yes, catering services are available at this Subway location.
What payment options does the Subway at Kennedy Commons accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does this Subway location offer dine-in service?
Yes, dine-in service is available at this Subway.
Are there other Subway locations near the Kennedy Commons Shopping Centre?
Yes, there are several other Subway fast food restaurants nearby within the area.
What other dining options are available near this Subway?
Nearby dining options include Mucho Burrito Fresh Mexican Grill, Cafe Mirage Grill & Lounge - Scarborough, McDonald's Canada, Sunset Grill, and Chatime Bubble Tea, offering a variety of cuisines from Mexican to breakfast and bubble tea.
What nearby services can I find around Subway at Kennedy Commons?
Near this Subway, you can find financial services like TD Canada Trust, Ben So - TD Financial Planner, Nusrat Nahar - TD Account Manager Small Business, Meridian Credit Union, as well as shopping options like Deja Vu Discs and Mister Safety Shoes Inc.
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