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Subway

4.1
(418 reviews)

Business Details

26 William Kitchen Road, Toronto, ON
M1P 5B7, Canada
(416) 332-1602
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toronto Subway® Restaurant at 26 William Kitchen Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
26 William Kitchen Road, Toronto, ON
M1P 5B7, Canada

Hours

Reviews

4.1
418 reviews
5 stars
288
4 stars
30
3 stars
16
2 stars
8
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the freshness and taste of the sandwiches, though some reported issues with stale bread and portion sizes.

Service

Overall, the service was frequently described as friendly and professional, with specific employees receiving high praise for their dedication.

Cleanliness

The establishment was noted for its cleanliness and well-maintained environment.

Order Issues

Several customers experienced problems with order accuracy, including incorrect billing and refusal to accept coupons.
  • BB
    B B
    4 days ago
    1.0
    The service I was given tonight has been one of the worst I have even experienced.. First the Lady working would not honour the Subway coupon I tried to use….. so I still decided to purchase the subs.. Then the attitude the lady had while making my subs was next level.. literally slapping down the cheese with attitude.. not even spreading it out… then when I asked for “little “ amount of toppings, she literally put 3x the normal amount… totally unprofessional and childish behaviour… Then she half cut through each sub and I said respectfully “ can you please cut fully through my subs, I’m the only customer in here. You don’t need to rush “ she refused!!!!! Saying she already cut them!!!! Wow!!!!! The owner needs to do something.. The owner needs to respond to my review and honour the Buy 2 Footlongs get the 3rd Free deal!!!! I know you through being a loyal customer at your multiple Restaurants… I will mention your other Subway location if you don’t correct this .. I will hold off calling head office out of previous great customer service… But today was unacceptable!!!!!! Photo bellow is my “cut” subs… Tuna on left.. Meatball on right!!!!
  • KE
    Kelyas ebrahimi
    Feb 19, 2026
    1.0
    Absolute horrific of an experience worse staff I’ve encountered ordered 2 times both times I was refused the order and asked to order again didn’t give me the order wrong order was given to me and overall a horrible experience never in my life have I experienced this level of unprofessionalism I would give 0 stat if i could unfortunately I cannot I am Never going there ever again
  • TJ
    Trissi Jeyathevan
    Feb 14, 2026
    1.0
    I placed an online order for two sandwiches, and the estimated preparation time was 25 minutes. I arrived slightly before the scheduled pickup time, only to find that my order hadn’t even been started yet. When I tried to sort things out, the staff was unhelpful and difficult to work with. Although I couldn’t access the phone number confirmation on my account, I had the order number and the order confirmation screen open in the app I used to place the order. Despite this, the situation wasn’t handled professionally. Online ordering is supposed to be convenient and save time, but this experience was extremely disappointing and frustrating. I hope the management takes steps to improve their process and customer service.
  • JC
    Jumana Ch
    Feb 6, 2026
    5.0
    Clean location, the server Nancy was very nice
  • JZ
    J Z
    Jan 30, 2026
    5.0
    The employees were very professional and the sub was very well prepared!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 26 William Kitchen Road, Unit G3, in Kennedy Commons Shopping Centre, Toronto, ON M1P 5B7, Canada.

What are the operating hours of this Subway location?

The Subway is open Monday to Saturday from 9:00 AM to 12:00 AM, and on Sunday from 10:00 AM to 11:00 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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