Subway

3.0
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toronto Subway® Restaurant at 2872 Ellesmere Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2872 Ellesmere Road, Toronto, ON
M1E 4B8, Canada

Hours

Reviews

3.0
248 reviews
5 stars
75
4 stars
51
3 stars
19
2 stars
13
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional staff, while a few praised friendly employees.

Food Quality

Numerous customers reported issues with food quality, including stale bread, missing ingredients, and poorly made sandwiches, leading to dissatisfaction.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and poor food preparation practices.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and failure to follow special instructions, particularly with online orders.

Service Speed

Customers frequently complained about slow service, with long wait times reported during busy hours.
  • JJ
    Jenna
    Oct 30, 2025
    1.0
    I ordered through the Subway app and had already paid. When I arrived, the staff told me they didn’t have any soup. I asked for a refund—either back to my card or cash. The employee only refunded the soup price without tax, and when I asked about it, he argued with me for a long time instead of fixing it. Then he said if I wanted the tax back, I’d have to return my sandwich and cancel the whole order. I wasted more than 10 minutes waiting for my “online order” just to be treated like this. The staff even warned me not to order soup next time because “we don’t have soup.” Very unprofessional and rude.
  • HH
    Heru
    Oct 11, 2025
    5.0
    Wonderful atmoSphere I love the food and the workers
  • HS
    Hard Shant
    Oct 11, 2025
    5.0
    Amazing place clean and wonderful service
  • AS
    Ai Sa
    Oct 4, 2025
    5.0
    Had a great experience at this Subway today. Reza was very friendly, attentive, and made my order exactly the way I wanted. He worked quickly and with a positive attitude. Really appreciated the excellent service.
  • SK
    shobithan kumaradas
    Sep 26, 2025
    5.0
    Amazing customer service will come back!

Frequently Asked Questions About Subway

What is the address of the Subway restaurant at Ellesmere Road?

The Subway restaurant is located at 2872 Ellesmere Road, Toronto, ON M1E 4B8, Canada.

What meal times does the Subway on Ellesmere Road serve?

This Subway location serves breakfast, lunch, and dinner.