New York Fries is a premium fast food, food court restaurant specializing in French Fries, Gourmet Poutines and Premium Hot Dogs. Located in major malls across Canada, New York Fries has been Canadian's favourite french-fry restaurant since it opened in 1984. Today, New York Fries boasts locations across Canada and internationally. Offering a specialty menu based on fresh cut fries, the brand offers a variety of vegetarian and gluten free menu items. The classic fresh cut fry is suitable for a vegan diet. The brand is known for cutting Grade A Russet Burbank potatoes in store, leaving the skins on for texture and flavour, the potatoes are then cooked in non hydrogenated sunflower oil, and served hot and fresh to each customer. A variety of seasonings, dips and sauces are available to compliment the fries and condiments/toppings to add to premium hot dogs. Now available for delivery at most locations. Visit https://www.newyorkfries.com/locations-new to find the location nearest you...
Customers praised the fries and poutine for being delicious, fresh, and well-portioned, although some noted inconsistencies in preparation.
Customer Service
The staff received high marks for being friendly, helpful, and efficient, with several employees being specifically mentioned for their excellent service.
Cleanliness
The location was generally reported as clean and well-kept, contributing to a positive dining experience.
Order Accuracy
There were some complaints about order accuracy and issues with special requests being overlooked.
CC
Cee
Dec 10, 2025
5.0
The poutine here is absolutely amazingly delicious, this is honestly the best poutine I ever had in my life. 10/10
KZ
Kate Zhang
Nov 29, 2025
5.0
Best New York fries I been to they LOADED this up
NK
Nancy K
Nov 29, 2025
5.0
Super fast service even during Black Friday Weekend! They only have 1 cash, but had 2 people taking orders to keep the line moving. AND service with a smile 😊
KL
Kyle Sunga (Kyle Love)
Nov 23, 2025
3.0
The Filipino lady that cashed me out gave me the wrong receipt and i had to fight for my order to be given to me “Bacon Double Poutine” Regular size.
The other gentleman that was filipino apologized and fixed my order. He told me the staff blames eachother at this location when an issue occurs. I personally give props to him for correcting my order.
HD
Haec Damnatis
Nov 5, 2025
3.0
The staff was amazing, very helpful!! The food was ok, nice portions. The fries had really big chunks of cheese. The food looked amazing but the taste was nothing special.