Feedback on customer service is mixed; while some customers praised friendly staff, many reported rude behavior and poor management.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.
Cleanliness
The cleanliness of the restaurant is inconsistent, with several reviews highlighting dirty dining areas and washrooms.
Food Quality
Food quality varies, with some customers enjoying their meals while others reported stale or poorly prepared items.
Speed of Service
Many customers experienced long wait times, particularly during busy hours, suggesting staffing issues.
AH
Abdul Hafiz
Jan 3, 2026
5.0
Best chicken they have amazing deal on 6 pc meal
MG
Mathis GIONNET
Dec 22, 2025
1.0
This location is poorly managed. They’ve been consistently 10 minutes late delivering “apple pie.” The staff takes no responsibility and offers no excuses. Instead they yell at you, which is unprofessional and contrary to industry standards of hospitality.
DD
Dupe
Dec 17, 2025
1.0
This store is something else not in a good way. They always leave something out of your order until you get home and you just don't want to go back and deal with their BS. Manager pretend to be working but just stands their yakking. Get orders right!
EE
Elizabeth
Dec 5, 2025
1.0
This establishment appears to be subpar, doesn't it? It seems that fast food implies inadequate service. There are superior alternatives located east on King Street. I advise against visiting this location. And it seems like it’s a newer location not that old!
MP
Matthew Pereira (Matty P)
Nov 30, 2025
5.0
I like this McDonald's. Usually fries are nice and hot all the time.
What are the operating hours of McDonald's at 25 Joe Shuster Way in Toronto?
McDonald's at 25 Joe Shuster Way is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
No, this McDonald's location does not have a drive-through service.
What meal options are available throughout the day at this McDonald's?
They serve breakfast, lunch, and dinner.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location offer pickup or delivery services?
Yes, they offer in-store pickup and delivery services.
Is there a way to order from this McDonald's online or via an app?
Yes, you can order online via their delivery link or through their iOS and Android apps.
What is the attire recommended when visiting this McDonald's?
Casual attire is appropriate when visiting this McDonald's location.
Are families and children welcome at this McDonald's?
Yes, this McDonald's welcomes families and children, and also has a children's menu.
How can Streetcar or public transit riders find McDonald's near 25 Joe Shuster Way?
You can use nearby landmarks like Canadian Tire or the Kitchen Hub Food Hall to locate McDonald's easily, as these popular points of interest are close by.
What other dining options are near McDonald's at 25 Joe Shuster Way?
Nearby dining options include Wingstop for chicken wings and Bento Sushi for sushi, offering variety if you're exploring food choices in the area.
Where can I park when visiting McDonald's at 25 Joe Shuster Way?
Green P Parking and other nearby parking facilities provide convenient parking options close to McDonald's for an easy visit.