Customers reported a mix of experiences with service, ranging from friendly and accommodating staff to rude and dismissive behavior.
Food Consistency
Many customers noted issues with food quality, including overcooked items and incorrect orders, while some praised the food as typical for McDonald's.
Cleanliness Issues
Several reviews highlighted cleanliness problems in the dining area and washrooms, with some customers expressing disappointment.
Management Concerns
Multiple reviews pointed to poor management practices, including slow service and lack of accountability among staff.
Operational Hours
Customers expressed frustration over misleading information regarding the restaurant's 24-hour service availability.
TM
Tommy Moshiri
2 days ago
4.0
I just liked the burger, juicy fresh and delicious
JV
Jose Vargas
5 days ago
2.0
Meat patty was small
AJ
Aman Jamwal
Feb 19, 2026
5.0
Discrimination with uber driver
Staff is so rude and
Just wondering how can they misuse their power when someone would stand against them and they threatened me to block from uber app which they did
BZ
Beyza Öz
Feb 7, 2026
1.0
Since it’s close to my home, I’ve ordered from here around 10–12 times. Not even once did the burgers or fries arrive hot. Before ordering, I specifically asked for the food to be hot and fresh, and I was told not to worry. Yet it still came cold. Right now, I have to reheat the burger patty in a pan and I had to throw the fries away. This is really unacceptable. Unfortunately, this will be my last time ordering from here. Thank you.
DB
Daniel Berger
Jan 29, 2026
1.0
The date was the 2nd of January 2026. I had one too many bad meals from the Mcdonald's at Liberty village on King St. in the past... On said date, I returned with THREE bad sandwiches and asked for a refund or an exchange... The management was dismissive and refused to honor even an exchange. I had to travel all the way to the McDonald's at Bathurst and Dundas to ask another manager to give me the number to the district manager to file an official complaint. Instead, the acting manager Hezron just honored my refund despite not having been from his store. So, five stars for service for this Mcdonald's, and I will surely return to this location sooner than the Liberty Village location... Conclusion: Liberty Village MacDonald's = BAD (food and service CONSISTENTLY: I will never return) Bathurst and Dundas = GOOD. Thank you Hezron the acting manager for simplifying my day and holding up to McDonald's great customer service standards that I've always known. I will return to your location and never again to the location at Liberty Village.
Your food taste's as bad as your service and it all makes sense why: The management is all around horrible (this is not my first time there.) Replace the management: They give Mcdonald's a bad name. BTW I had the receipt, the food and constructive feedback and they still ignored me!) The food is bad - it is clear to me - because the management just doesn't care. This location has permanently lost my faith.
What are the operating hours of McDonald's at 25 Joe Shuster Way in Toronto?
McDonald's at 25 Joe Shuster Way is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
No, this McDonald's location does not have a drive-through service.
What meal options are available throughout the day at this McDonald's?
They serve breakfast, lunch, and dinner.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location offer pickup or delivery services?
Yes, they offer in-store pickup and delivery services.
Is there a way to order from this McDonald's online or via an app?
Yes, you can order online via their delivery link or through their iOS and Android apps.
What is the attire recommended when visiting this McDonald's?
Casual attire is appropriate when visiting this McDonald's location.
Are families and children welcome at this McDonald's?
Yes, this McDonald's welcomes families and children, and also has a children's menu.
How can Streetcar or public transit riders find McDonald's near 25 Joe Shuster Way?
You can use nearby landmarks like Canadian Tire or the Kitchen Hub Food Hall to locate McDonald's easily, as these popular points of interest are close by.
What other dining options are near McDonald's at 25 Joe Shuster Way?
Nearby dining options include Wingstop for chicken wings and Bento Sushi for sushi, offering variety if you're exploring food choices in the area.
Where can I park when visiting McDonald's at 25 Joe Shuster Way?
Green P Parking and other nearby parking facilities provide convenient parking options close to McDonald's for an easy visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: