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McDonald's

4.1
(2627 reviews)

Business Details

196 Bloor St West, Toronto, ON
M5T 1S8, Canada
(416) 964-1583
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
196 Bloor St West, Toronto, ON
M5T 1S8, Canada

Hours

Reviews

4.1
2,627 reviews
5 stars
1,298
4 stars
697
3 stars
320
2 stars
102
1 star
210

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, particularly in the bathrooms and dining areas.

Service Quality

Customer service experiences varied widely, with some praising quick and friendly service while others reported rudeness and poor order handling.

Homelessness Concerns

Several customers noted the presence of homeless individuals in and around the restaurant, which affected their dining experience.

Food Quality

While some customers enjoyed the food, there were reports of incorrect orders and food safety issues, including instances of food poisoning.
  • JG
    Jacob Gillanders
    4 days ago
    4.0
    While the staff really try hard at this location its frequent to a small amount of homeless addicts, trust me I'm in recovery so I do feel for those people but sometimes they can take a certain toll on a person's mood when on a date persay or there discussing business with a friend, if they don't bother anyone and have paid for something there's nothing mcdonalds can do about it, but if you witness someone who's acting disgruntled then telling staff will best help them to remove the struggling person from the store, the staff do rectify problems with food at the best of there ability including granting refunds where necessary.
  • BJ
    Benson Joe
    5 days ago
    5.0
    There is an invasion of the homeless that needs to be managed.
  • CB
    C B
    Feb 18, 2026
    3.0
    I feel so bad for the staff here. It always reeks of BO/drugs and there are constantly people acting up and scaring the customers. The staff are cool and the food is fine but the smell is absolutely brutal. They need a security guard to keep these people out. You can’t expect the fast food employees to have to deal with that themselves.
  • CV
    Cyrus Vinas
    Feb 13, 2026
    5.0
    The junior chicken is more like a crispy chicken, and the food is always hot and fresh. Would recommend.
  • WH
    Welle heh
    Feb 3, 2026
    1.0
    I am scared going here.... filipinos are a plus tho #wearetakingyourjobs

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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