McDonald's

3.0
303 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1305 Lawrence Avenue West, TORONTO, ON
M6L 1A5, Canada

Hours

Reviews

3.0
303 reviews
5 stars
93
4 stars
44
3 stars
40
2 stars
14
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and unprofessional behavior.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or incorrect orders.

Cleanliness

The restaurant was often described as dirty, with overflowing garbage and unclean tables.

Staff Attitude

Several customers noted that staff members were unhelpful or dismissive, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • JB
    Jace B
    3 days ago
    1.0
    Tried to order by scanning my coupon. Coupon wasn’t working, tried to restart the app. Servers on Friday Nov 21st, 10:50am just telling me how the coupon works. I said yes I understand, I am ordering for it to take effect. Issue is that coupon wasn’t working or syncing with their servers. Another customer impatiently shove in to order hers and servers just ignored me after and let that happened. That felt humiliating. I proceeded to order from the app, that went through instantly… So i opt to choose table service to avoid going up again. But no, they kept calling the number but I wasn’t aware it was mine for some time because I went on my phone at the time assuming food will just come to me. Still had to go up to see them to pick up my order. You let a customer shove me aside, me lecture me on how the coupon works, then you don’t even follow the table service option (out of spite, perhaps?).
  • MG
    Mary Garisto
    Nov 16, 2025
    5.0
    Staff is friendly. Dutches served me she seens friendly.is fri
  • RM
    Rona Meneses
    Oct 28, 2025
    1.0
    Everytime I come to this location they somehow manage to disappoint me everytime. Its always one item missing from my order or the food is always cold. But yesterday was the last that I can tolerate, I ordered meal of Habanero Chicken sandwich and extra bigmac sauce on the side, when I get my order I notice the bigmac sauce is not there I tell them and they said check the bag I told them I did and they let me wait there and keeps looking at me as if I hide it somewhere, then finally they gave me the sauce now when I was about to eat my sandwich the bottom bun is missing and I need to tell them again something wrong with my order at this point I was still okay but I was piss off when the employee instead of apologising said to me “because you grab the wrong bag” and I told her do you see my receipt and do you see the number on the bag is the same right? Please give some trainings for your staff. They think highly of them selves the even a small apology or rectify the concern they cannot get it right.
  • JA
    Jorge Alves
    Oct 12, 2025
    5.0
    I went to Mc Donald's this Saturday, October 11th 2025, I had a better guest experience than many fancy places. Although, it was almost closing time (around 10pm), the server was really gentle and nice. This guy deserves a raise for sure. And it wasn't just with me. He was treating everyone in the restaurant really well.
  • BJ
    bunny jain
    Oct 11, 2025
    5.0
    It was such a good experience here . Especially Prabhjot was serving so good and i saw her working so hard and smiling everytime . Must visit

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Lawrence Avenue West in Toronto?

McDonald's is open every day from 7:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

No, this McDonald's does not have drive-through service and is closed for drive-through every day of the week.