McDonald's

2.9
309 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1305 Lawrence Avenue West, TORONTO, ON
M6L 1A5, Canada

Hours

Reviews

2.9
309 reviews
5 stars
93
4 stars
44
3 stars
40
2 stars
15
1 star
117

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to disappointment.

Service Quality

Service was frequently described as slow and unprofessional, with some staff displaying rude behavior.

Cleanliness

The restaurant was often noted as dirty, with overflowing garbage and unclean tables.

Food Quality

Several reviews mentioned cold or stale food, indicating a lack of freshness.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff demeanor was often criticized.
  • KH
    Kristi Havale
    Jan 3, 2026
    1.0
    First order, missing the toy on the happy meal. My kid got disappointed. Few weeks later, second and the last order from here: missing 1 drink from the order.
  • MI
    Mohamad Ibrahim
    Dec 23, 2025
    1.0
    Stuff they were not using a gloves and also there garbage was so full that I couldn’t eat my food in store
  • JP
    Jacky Phan
    Dec 23, 2025
    1.0
    Service was slow but that’s ok I wasn’t in a rush. What isn’t okay is ordering large fries and receiving what seems to be a medium portion. Just because I ordered for takeout does not make it okay to pull the wool over your customers’ eyes. Nice “Merry Christmas” gift. I guess the gift giving was done from me to whoever decided to have the remaining portion of my fries. Do better.
  • GS
    George Da Silva
    Dec 21, 2025
    1.0
    This McDonald's is overcharging For coffee for about month now $1.45 for a medium coffee. meanwhile everywhere else it's a $1:35. When I asked about the increase I just got some lip service which I ignore and went to another location.
  • JB
    Jace B
    Nov 21, 2025
    1.0
    Tried to order by scanning my coupon. Coupon wasn’t working, tried to restart the app. Servers on Friday Nov 21st, 10:50am just telling me how the coupon works. I said yes I understand, I am ordering for it to take effect. Issue is that coupon wasn’t working or syncing with their servers. Another customer impatiently shove in to order hers and servers just ignored me after and let that happened. That felt humiliating. I proceeded to order from the app, that went through instantly… So i opt to choose table service to avoid going up again. But no, they kept calling the number but I wasn’t aware it was mine for some time because I went on my phone at the time assuming food will just come to me. Still had to go up to see them to pick up my order. You let a customer shove me aside, me lecture me on how the coupon works, then you don’t even follow the table service option (out of spite, perhaps?).

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Lawrence Avenue West in Toronto?

McDonald's is open every day from 7:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

No, this McDonald's does not have drive-through service and is closed for drive-through every day of the week.