Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and counter.
Cleanliness
Numerous reviews highlighted significant cleanliness issues, including dirty tables, floors, and food preparation areas.
Order Accuracy
A recurring theme was the frequent mistakes with orders, leading to customer frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and poor preparation.
Service Speed
Customers consistently noted long wait times for orders, both in-store and at the drive-thru.
NA
Nitin Akash
Feb 15, 2026
5.0
Jui was very helpful and has been the best drive thru crew. She helped me with the app and was very respectful and polite. Kudos to the great work you are doing!
SB
Sheldon Brock
Feb 13, 2026
1.0
FILTHY DIRTY MCDONALDS! STAFF DO NOT CARE ABOUT CUSTOMER SERVICE ARE RUDE AND INEFFICIENT DO NOT LISTEN TO THE CUSTOMERS ORDER. THERE IS AN OLDER GUYANESE MAN WHO DOES THE SO CALLED CLEANING??? HE IS ALSO VERY RUDE! HE HAS NO BUSINESS EVEN TALKING TO THE CUSTOMERS! MCDONALDS HEAD OFFICE NEEDS TO INVESTIGATE THIS LOCATION ASAP !!!
MV
Murat VARIŞ
Feb 7, 2026
1.0
This was one of the most unpleasant and unprofessional staff interactions I have ever experienced. The way she spoke was extremely rude, disrespectful, and far from professional. She clearly does not know how to communicate with customers, which created a very uncomfortable and tense environment. This level of service is unacceptable. I strongly believe this staff member needs immediate warning and proper training in customer communication.
II
ihateblooket1
Feb 6, 2026
1.0
Waited about 10-15 minutes and worker gave me a medium fry even though I asked for large, I told the worker about it, and all they did was dump the portion from the medium fry into a large fry box and this is all I got. In fact, it was probably from a small fry with the amount the "medium" one had.
DG
Divya Grover
Feb 3, 2026
1.0
Extremely rude person taking orders at drive thru. Closing drive thru window when asking for food. Always giving stale fries