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McDonald's

3.7
(3311 reviews)

Business Details

1966 Eglinton Ave E, Toronto, ON
M1L 2M6, Canada
(416) 752-8236
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1966 Eglinton Ave E, Toronto, ON
M1L 2M6, Canada

Hours

Reviews

3.7
3,311 reviews
5 stars
1,184
4 stars
907
3 stars
576
2 stars
201
1 star
443

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and counter.

Cleanliness

Numerous reviews highlighted significant cleanliness issues, including dirty tables, floors, and food preparation areas.

Order Accuracy

A recurring theme was the frequent mistakes with orders, leading to customer frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and poor preparation.

Service Speed

Customers consistently noted long wait times for orders, both in-store and at the drive-thru.
  • NA
    Nitin Akash
    Feb 15, 2026
    5.0
    Jui was very helpful and has been the best drive thru crew. She helped me with the app and was very respectful and polite. Kudos to the great work you are doing!
  • SB
    Sheldon Brock
    Feb 13, 2026
    1.0
    FILTHY DIRTY MCDONALDS! STAFF DO NOT CARE ABOUT CUSTOMER SERVICE ARE RUDE AND INEFFICIENT DO NOT LISTEN TO THE CUSTOMERS ORDER. THERE IS AN OLDER GUYANESE MAN WHO DOES THE SO CALLED CLEANING??? HE IS ALSO VERY RUDE! HE HAS NO BUSINESS EVEN TALKING TO THE CUSTOMERS! MCDONALDS HEAD OFFICE NEEDS TO INVESTIGATE THIS LOCATION ASAP !!!
  • MV
    Murat VARIŞ
    Feb 7, 2026
    1.0
    This was one of the most unpleasant and unprofessional staff interactions I have ever experienced. The way she spoke was extremely rude, disrespectful, and far from professional. She clearly does not know how to communicate with customers, which created a very uncomfortable and tense environment. This level of service is unacceptable. I strongly believe this staff member needs immediate warning and proper training in customer communication.
  • II
    ihateblooket1
    Feb 6, 2026
    1.0
    Waited about 10-15 minutes and worker gave me a medium fry even though I asked for large, I told the worker about it, and all they did was dump the portion from the medium fry into a large fry box and this is all I got. In fact, it was probably from a small fry with the amount the "medium" one had.
  • DG
    Divya Grover
    Feb 3, 2026
    1.0
    Extremely rude person taking orders at drive thru. Closing drive thru window when asking for food. Always giving stale fries

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1966 Eglinton Ave E, Toronto?

McDonald's at 1966 Eglinton Ave E is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers both in-store pickup and delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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