Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, and concerns about food safety.
Customer Service
Customers frequently reported rude and unhelpful staff, with many experiences of poor service and order mistakes.
Food Quality
Numerous complaints about cold and poorly prepared food, including incorrect orders and unsatisfactory meal quality.
Long Wait Times
Many customers experienced long wait times at both the drive-thru and in-store, often leading to frustration.
JM
Juliana Montoya
Jan 3, 2026
1.0
Oh wow! It is unsafe place to come with children. There are a lot of crazy people getting in to the place and nobody cares. The place is dirty all around. Sorry! But it was a really bad experience.
JJ
Joshobt04
Jan 2, 2026
1.0
The food is horrible it’s cold and takes forever the employees in the kitchen do NOT wear gloves and the trash is most of the time overflowing
DT
David Taylor
Jan 1, 2026
1.0
On Thursday, January 1st, 2026, at approximately 8:00 p.m., I visited the McDonald's Restaurant at 630 Keele St, and was confronted with the most detestable, germ-ridden, ungroomed, appalling scene. Although it was New Year's Day and later in the evening, I expected a welcoming environment suitable for families, possibly out with their children enjoying a holiday Happy Meal.
Instead, I witnessed a homeless man sprawled on a bench, his shoes off and bare, unwashed feet surrounded by discarded food scraps and McDonald's bags. I noticed at least four empty tables with Serving Numbers oddly placed on top, which reflects a lack of attention to the dining area. The floor was riddled with seemingly everything on the menu board, forcing me to wander around the restaurant to find a table that was remotely clean or fit for eating.
The food itself was far from satisfactory. My hamburger arrived in a greasy wrapper that looked as though it had fallen onto the floor before being handed to me, and the French fries were cold. A food inspector would have shut the restaurant down for lack of cleanliness. I wouldn’t dare have gone into the bathroom to wash my hands for fear that it might be worse. The only positive thing I have to say about this location is that the lights were on.
PG
Psycho Geuse
Dec 31, 2025
1.0
Place need help desperately. Everytime I come it’s crazy and there are not many orders. Everything takes so much time. And there so many people crowding on the working side.
KC
Kelly Costa
Dec 17, 2025
1.0
My food was cold and I went through the drive thru, my L drink had 2 small cups inside so I didn't get my L drink, they gave me a small which I paid for my L.
What are the opening hours of McDonald's at 630 Keele Street?
McDonald's at 630 Keele Street is open 24 hours every day of the week.
Does this McDonald's offer delivery service?
Yes, delivery service is available 24/7 at this location.
Can I use the drive-through at this McDonald's?
Yes, the drive-through is open 24 hours every day.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at McDonald's on Keele Street?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is there a children's menu and is the restaurant family-friendly?
Yes, this McDonald's has a children's menu and welcomes families and children.
What is the attire recommended for customers at this McDonald's?
The recommended attire is casual.
Can I order food online or via an app from this McDonald's?
Yes, you can order online at https://www4.mcdonalds.ca/mcdeliverycanada/ and use the My McD’s app available on both Android and iOS.
What nearby places can I visit before or after dining at McDonald's on Keele Street?
Nearby places of interest include Anytime Fitness-Yonge Street for workouts, Shoppers Drug Mart for pharmacy needs, and Keele - Mulock Parkette for outdoor activities.
How can nearby places help me access McDonald's at 630 Keele Street?
Nearby landmarks like Canada Post and Freedom Mobile can help you find your way to McDonald's. Also, fitness enthusiasts can visit Anytime Fitness-Yonge Street nearby before grabbing a meal.