Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean tables, bathrooms, and the presence of flies.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues like cold meals, incorrect orders, and smaller portion sizes.
Staff Friendliness
While some staff members were praised for their friendliness, many reviews highlighted a lack of professionalism and poor customer interaction.
Parking and Space
The location has limited parking and seating, making it difficult for customers to dine in comfortably.
DB
dee bee
2 days ago
1.0
2 minutes before lunch and they wouldn’t take my order. I drove 20 minutes to get here. It’s called customer service! Going to Tim’s instead!
LM
Lewis Morra
Nov 16, 2025
1.0
I can see why they’re a 3 star..
Go through drive thru,
Girl couldn’t hear my order
Placed order at window
Tap to pay didn’t work on their machine
Drove off
Order was wrong
Fries were cold
Bread was dry and stale
Meat was dry and old
Worst McDonald’s experience in over 20 years.
SA
Sena Akman
Nov 11, 2025
3.0
Good food, friendly service but charging for mayo is ridiculous. It should be free like ketchup — especially with such high menu prices.
DT
Daniel Taruayen
Nov 7, 2025
1.0
Ordered online, the manager here (Lela) could not help to locate the order. Instead she screamed cancel it assuming I was Uber/doordash. Apparently being very racist. I don’t think this sort of person should manage anyone. Very terrible service
GD
Gary Dore
Oct 30, 2025
5.0
Ordered online. When we went to pickup our oder it was ready at time specified. Busy, staff were polite and helpful. Parking a bit difficult to navigate with drive through customers lining up and either pulling aside to wait for their orders or leaving the parking lot. Food was good, price more than expected from previous years experience and portions, size smaller. Will return due to good service and food.
What are the opening hours of McDonald's at 2781 Dufferin Street?
McDonald's at 2781 Dufferin Street is open 24 hours every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this location.
Is there a drive-through service available and what are its operating hours?
McDonald's at this location has a drive-through open 24 hours every day.
Can customers place in-store pickup orders at this McDonald's?
Yes, in-store pickup is available as one of the pickup and delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Are there any nearby automotive services around the McDonald's location?
Yes, nearby automotive services include Active Green and Ross Tire and Automotive Centre, Midas, and Azores Auto Group, which could be convenient if you need car repair or tire services before or after your meal.
What nearby shopping options are available close to this McDonald's?
Customers can visit nearby stores such as Home Hardware Building Centre & Furniture Stores, Brenda Beddome Designs boutique, Pink Martini Collection clothing store and bar, and Pistache Apparel fashion store for shopping before or after dining.
Are there any places of worship near the McDonald's location?
Yes, Life Christian Ministry is a nearby religious organization you can visit in the area.
How can customers access McDonald's on Dufferin Street using nearby landmarks?
McDonald's on 2781 Dufferin Street is near landmarks such as Lanterra Developments Ltd. and Imperial Home Hardware, making it easy to find when visiting the neighborhood.