Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Food Quality
Many customers reported inconsistent food quality, with complaints about old, greasy, or improperly prepared items.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by several patrons.
Service Speed
Customers experienced long wait times for their orders, often with incorrect items being served.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that the food was good on occasion.
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Yashar Yazdian
2 days ago
1.0
DO NOT GO HERE.
This place is an absolute disgrace. Filthy from the moment you walk in — garbage and beer cans in the corner, dirty tables everywhere, and drunk people stumbling around. I genuinely felt unsafe being there with my kid.
Staff were nowhere to be found; I waited almost 10 minutes before anyone even acknowledged me. The restaurant was freezing cold and completely uncomfortable. I paid to upgrade my fries and still got a small.
This isn’t just bad service — it’s a place you should avoid for your own safety and sanity. Spend your money somewhere that respects customers and basic cleanliness. Avoid at all costs.
PW
Paris Walford
3 days ago
2.0
Bad experience. The entree was cold and the fries were unseasoned. The dining area itself was uncomfortably cold suggesting the heat was broken and every single table was dirty. Half the drinks in the dispensers were non functional. The service was also disappointing while one staff member was excellent the rest seemed overworked rude and unprofessional we witnessed forgotten orders and employees eating while taking orders. Overall the cold food, dirty environment and poor service made this visit disappointing.
SS
SUP SHEM
3 days ago
1.0
They literally tried to steal from me. I ordered food, and half of the order was missing. When I came back to collect the missing portion, the referenced me as “the guy is back” as if they knew they missed something on purpose. This location is actually ridiculous, it’s dirty, the staff are absolutely rude, and unhelpful. Please learn from me and never come here. If I could give it zero stars it would be, because this is unfortunately not my order mess up this specific restaurant location.
SJ
Shirali James
Nov 11, 2025
1.0
One of the worst experiences in my life. Order was wrong but the worst part wasn't even that. I was given a raw chicken sandwich. Stay clear of this location. Hoping I don't fall ill. Contacted head office and left a message with city Health officials. Response from the store: sorry we took the chicken out too fast and gave a refund. Disgusted.
SC
S Channel
Nov 9, 2025
1.0
It was cold, I didn't want my son to wait, so I ordered 20 minutes through the kfc app. When I arrived the restaurant to pick up , staff hadn't done anything yet. I stood in front of the counter and called staff 4-5 times but no response. Then a woman came out and said it wasn't ready yet and made me wait another 10 minutes. When the food were delivered, they threw it on the table without saying a word. Staff are so bad. Bad services