Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Mixed feedback on food quality, with some praising freshness while others reported cold, soggy, or overly salty items.
Cleanliness
Many customers noted unsanitary conditions, including dirty tables and staff not following hygiene practices.
Positive Experiences
A few reviews praised the location for excellent service and food quality, indicating that some customers had very positive experiences.
MM
Mashimaros
5 days ago
1.0
It is unacceptable that a manager, Rahul, insults customers (calling them "dumb"), becomes argumentative, and yells at customers. Rather than recognizing an ordering system issue is the responsibility of the company, he mistakenly treats system failures as a personal affront, choosing to lash out & verbally insult customers over issues that are the company’s responsibility.
It demonstrates a severe lack of the composure and professionalism required for a leadership role.
Rahul claimed no one had called, despite my four attempts as directed by the site/app for support issues. When I called on speakerphone in front of him, the phone did not ring & he stated it wasn't working... I suspect it may have been turned off intentionally to avoid calls.
No one response to reviews on for this location clearly the franchise doesn't care.
AK
Andrii Kr
Jan 15, 2026
1.0
Thursday, January 15, 2026, they just closed an hour early. It says they work until 12:00, but they closed at 10:40. They should be fired for that.
NR
Nicholas Richards
Jan 15, 2026
1.0
Will never go back. In the middle of a snow storm found mold on my food and was told to drive back..Smh
EE
Eugenio
Jan 6, 2026
5.0
I really love this place. Every time I come I always have a chat and laugh with the big boss at the back. The chicken and fries and delicious and i love the hot sauce. I go often to my friends and get a nice lunch.
AT
Aakriti Timilsina
Jan 4, 2026
1.0
Very bad food quality. Just ordered poutinge and zinger. I understand it was almost closing time for you guys, i dont expect it to be just made qnd all but really appreciate if the food was at least edible. The zinger is chewy and hard to bite. Looks like its been sitting for couple of hours. The poutine gravy was sitting on the top, very thik didnt even feel like eating just by looking at it.
The KFC is located at 3555 Don Mills Road, Toronto, ON M2H 3N3, Canada.
What are the opening hours of this KFC?
This KFC is open every day from 10:30 AM to 11:00 PM.
What types of cuisine does this restaurant specialize in?
This restaurant specializes in fast food and chicken dishes.
How can I contact this KFC for orders or inquiries?
You can call the KFC at +1 416-844-0443 for orders or any questions.
Does this KFC have an official website for more information?
Yes, you can visit their official website at http://kfc.ca.
Are there grocery stores nearby where I can shop before or after dining at KFC?
Yes, nearby grocery stores include Listo's No Frills, No Frills, Loblaws, and Listro's NOFRILLS North York, making it convenient for shoppers to grab groceries before or after their meal.
What nearby food options are available besides KFC?
Nearby dining options include Mizuki Sushi, Subway, Deer Garden Signatures, Chiba Japanese Restaurant, 東海漁村 (Hong Kong style cafe), and Vietnamese Delight Pho, offering a variety of cuisines in the vicinity.
Is there a nearby ATM for withdrawing cash when visiting this KFC?
Yes, there is the HODL Bitcoin ATM at Kitchen Food Fair Convenience and Flowers close to KFC for cash withdrawals.
Are there any nearby transportation or limousine services to get to KFC easily?
Yes, there are limo services like Black Car Limousine Service and Top Limo North York nearby which can help with easy transportation to and from KFC.
Can I find health and wellness services near this KFC?
Yes, nearby health-related services include Skymark Salon Spa for beauty and skin care, Skymark Eye Clinic for optometry, and the Board of Natural Medicine Doctors and Practitioners for naturopathic care.