KFC

3.5
143 reviews

About

Fast Food Restaurant

Location

KFC
1928 Eglinton Avenue West, Toronto, ON
M6E 3Y5, Canada

Hours

Reviews

3.5
143 reviews
5 stars
86
4 stars
3
3 stars
3
2 stars
4
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with some orders taking over 30 minutes to fulfill.

Food Quality

Several reviews highlighted issues with food quality, including cold meals, greasy chicken, and unsanitary conditions.

Staff Performance

Feedback indicated inconsistent staff performance, with some employees praised for their friendliness while others were criticized for being slow or unprofessional.

Cleanliness

While some customers noted a clean environment, others reported unsanitary conditions and a messy restaurant.
  • JV
    Jash Vasaya
    Jan 3, 2026
    5.0
    Great food quality, the staff is very friendly and customizes for allergies correctly, the chicken was fresh and cooked better than expected. Had a great experience. Keep it up
  • NS
    Nuren Sharara
    Jan 2, 2026
    1.0
    This is a horrible place with horrible chicken quality. They gave us old stinky fried chicken. We ordered the 10pc bucket and felt like we inserted. Bag of garbage inside our stomach. You guys should be sued and taken down for such horrible quality of chicken. I don’t recommend anyone to order from them ever.
  • AT
    Alice Tam
    Dec 27, 2025
    1.0
    I went there and bought food and saw the new festive drink and purchased at kiosk since at cash they put up a sign go order at kiosk. I got my food just to find out that they don’t have the festive drinks available and I asked for a refund and they didn’t give me one but gave me a bottled 7up. I didn’t want it, I wanted a refund and I think the manager or whoever it was working on the sandwiches spoke over the lady I was speaking to and said to just give me a bottled drink. I asked if it was the price equivalency or not and she said yes with uncertainty. Man, I work at fast food too. People who order at kiosk, I know there is a long process for refund but do you’re best to provide that option, either through a store discounted item or just simply by paying me back by cash. Such bad customer service. No wonder there’s hardly anyone in the store nowadays. Very shameful for such a big company.
  • LL
    Luigi Lara
    Dec 21, 2025
    1.0
    This place is always out of everything! I used to order zinger combo from this store and likes to get it apple juice but they are always out of apple juice not even for a day It felt like a whole month. And today I ordered a 4 piece hot n spicy and ended up not getting it because its out for the whole day probably for the whole holidays aswell and when I tried to refund it because Im so disapppointed they tell me they cant because I ordered In kiosk and I didnt see anything thats says no refund or return. If its not available just mark it as sold out in kiosk and online so your customer knows instead of making us feel like its our fault that you are out of it. This store is giving me "Dont comeback" vibes now watch how any bad review and none from managers or owners even try to respond I feel like they know they are coming short but they just dont care!
  • MM
    Mohamed Mohamed
    Dec 13, 2025
    1.0
    This location not only doesn’t pick up their support like but they don’t complete orders make through the kfc app. I ordered and waited for 2 hours with no response while customer service at KFC told me all I could do was contact the store and ask for my order to be cancelled. How can I if they actively don’t pick up their phone during work hours. I placed the order at 5:45 pm

Frequently Asked Questions About KFC

What is the address of KFC on Eglinton Avenue West in Toronto?

The KFC is located at 1928 Eglinton Avenue West, Toronto, ON, M6E 3Y5, Canada.

What are the opening hours of KFC at 1928 Eglinton Avenue West?

KFC is open daily from 10:30 AM to midnight.