Numerous customers reported issues with food quality, including overly salty chicken, cold food, and instances of food poisoning.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, many others complained about slow service, rude behavior, and poor management.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty conditions and unhygienic food preparation.
Order Fulfillment
Customers frequently experienced issues with order accuracy and fulfillment, including missing items and long wait times.
EU
Esther Uwimpuhwe
Feb 3, 2026
1.0
I ordered 3pc Chicken combo however much i was craving it, couldn’t take even a second bite because of too too much salt. very bad no thigh , leg or wings was like I ordered popcorn chicken now they are in garbage
I will never wish anyone I know to try their dish
MS
Maurice Sanchez
Jan 29, 2026
1.0
I ordered twice from this place and got food poisoning twice. I have no idea what type of business or how their staff are trained to prepare the food, but it's absolutely awful. If they are just reheating previous batches, it's unacceptable. Sorry, but I'm all for KFC making a comeback over the past couple of years, but this location specifically is really bad when it comes to their food, especially their chicken. I'd stay away if you don't want to get sick. Whoever the franchisee is, you really need to check your business before someone gets sick or even worse. KFC Corp you need to fully check on this site.
JB
Jay Bustarde
Jan 25, 2026
5.0
Shekhar
Jaspreet
Navjot
Are the greatest employees I’ve encountered id recommend the specific location
AS
Adrian S
Jan 19, 2026
3.0
I had to let the staff know that there was a guy passed out on the floor because they were too busy joking around for 5-10 minutes than to notice. Weird place.
MB
Murray Biluk
Jan 17, 2026
3.0
Self service checkouts are horrible. Terminal number one could not complete the payment. And terminal number three ran out of paper and could not complete the order. I had to wait for customer service to complete my order.
What is the address of KFC on Eglinton Avenue West in Toronto?
The KFC is located at 1928 Eglinton Avenue West, Toronto, ON, M6E 3Y5, Canada.
What are the opening hours of KFC at 1928 Eglinton Avenue West?
KFC is open daily from 10:30 AM to midnight.
How can I contact KFC on Eglinton Avenue West by phone?
You can reach KFC at +1 647-925-5960.
Where can I find more information about the KFC in Toronto?
Visit the website at http://kfc.ca for menu details and promotions.
What type of restaurant is the KFC located at 1928 Eglinton Avenue West?
It is a fast food restaurant specializing in chicken dishes.
Are there any nearby grocery stores where I can shop before or after visiting KFC?
Yes, nearby grocery stores include Jason's No Frills, Gino's No Frills, Gino's NOFRILLS Toronto, and Wan2 Mart, which you might find convenient for your shopping needs.
What nearby banks can I visit to withdraw cash when I visit KFC?
Nearby banking options include TD Canada Trust Branch and ATM, BMO Bank of Montreal, and BMO Financial Group with ATMs.
Are there any places to get a quick snack or convenience items near KFC?
Yes, Mundial Envios Multi S and a local Convenience Store are nearby for convenience shopping.
What nearby dining options are available if I want other cuisines besides KFC?
Nearby dining includes Hacienda Las Americas and Cielo Rojo, both Mexican restaurants, and Comida mexicana which offers Peruvian cuisine.
Are there any nearby health food or specialty stores around KFC?
Yes, Life Essential Health Foods offers vitamins and health foods, and Eden's Organic Life EOL provides naturopathic and holistic products.