Many customers praised the friendly and efficient service, particularly highlighting staff member Lorna for her exceptional customer care.
Food Quality
Feedback on food quality was mixed; while some enjoyed the fresh and delicious offerings, others reported issues with undercooked or stale items.
Wait Times
Several reviews mentioned long wait times for food, with some customers experiencing delays of over 30 minutes.
Cleanliness and Atmosphere
The restaurant was generally noted as clean and welcoming, but some customers expressed dissatisfaction with the lack of seating and facilities.
Pricing Concerns
Customers raised concerns about rising prices and portion sizes, feeling that the value for money had decreased.
HR
HARRY RAJPUT
Nov 16, 2025
3.0
I truly liked their food and service until today.. I ordered as usual for takeout.. I picked up my order reached home and open the bag and it finally compell me to complaint here.. My order was all messed up Onion rings were not fried properly and also were torn, all box was leaking oil and worst part was the POUTINE. It was literally frozen gravy in the poutine.. I tried to contact the store nobody pick up the phone its not acceptable I have attached pictures for proof..... 1 item is ok but My whole order is destroyed. I lost money on this entire order.... Disappointing.......I am giving 3stars considering the previous orders thats it according to this order nothing only zero.
EF
Emilia Fury
Nov 11, 2025
1.0
Placed an order on the new kiosk, while standing on a soda spilled mess on the floor. My order does not take priority as, Uber drivers keep coming and going. Once my order is called, only then am I told that no side salads are available. No macaroni, potatoe, coleslaw, etc nothing. I understand that it's a deal day but this location was not prepared at all, very disappointed!
SP
Stacey Payne
Nov 11, 2025
1.0
Horrible location. Disorganized, slow, dazed and confused. All front staff needs to be retrain.. It should not take an hour to get wrong order, another customer complaint. It should not take 40 mins inl line to place a order, and they should not have at least 10 people waiting to get their order or uber/skip etc...Ridiculous. Left without ordering, never go to this location. Prior owners and staff are greatly missed!
ZD
z “P M Z” Dith
Oct 30, 2025
4.0
Really eat KFC anymore but decided to today for the Zinger deal. Food quality overall seems to have gone down
MM
MGLurker
Oct 30, 2025
5.0
The service is very fast and efficient. The workers are very nice and the food is well prepared and tasty.
This KFC is located at 3517 Dundas Street West, Toronto, ON, M6S 2S7, Canada.
What are the operating hours of the KFC on Dundas Street West?
KFC is open every day from 10:30 AM to 11:00 PM.
How can I contact this KFC location?
You can call the KFC at +1 416-763-2134.
What type of restaurant is this KFC?
This KFC is a fast food restaurant specializing in chicken dishes.
Does this KFC have an official website?
Yes, you can visit their website at http://kfc.ca.
Are there any other food and drink places near this KFC?
Nearby dining options include The Black Cat (restaurant and bar), The Cat Pub & Eatery, Pizza Nova (pizza restaurant), Tim Hortons (coffee shop), and Caldense Bakery (bakery and restaurant).
What nearby shopping and services can I find around this KFC?
You can find several nearby services such as Axis Gear Company Ltd. (event planning and clothing store), Matty Blends Barber (beauty salon), and Gigli Bottega (fashion accessories store).
Are there any nearby child care or community centers?
Yes, nearby are Amy's Quality Home Child Care, Macaulay Centres for Children - Jane Street Child Care Centre, Macaulay Child Development Centre, and CultureLink Children & Youth Centre.
Is there a public library close to this KFC location?
Yes, the Toronto Public Library (Jane/Dundas) and Jane Dundas Library are near this KFC.
What are some nearby recreational and pet services available?
Nearby are Newson's Bike & Skate Exchange for bike rentals and sporting goods, as well as It's A Dog's Life, a pet store and pet sitting service.